Preskil Island Resort

The facilities, staff, water activities and overall customer service was fantastic. The only thing that lets them down is the food. The buffet breakfast and dinner selection was good but tasted average. The Mediterranean themed resturant was over priced and could be described as poor.

It is in a great location, well kept and good facilities for kids and families. But, the attention to detail and guest consideration is very lacking. I booked a King bed room and was given a room with 2 single beds pushed together, however, they didn't even make the effort to make the 2 beds into a king bed, it was literally 2 single beds, still made as single beds pushed together. I was in town for work and needed to sleep during the day as my work was at night. They decided to do construction work right above my room, after making a complaint about the noise, it stopped for all of 20min before starting again. It was so bad I needed ear protection and I ended up having to leave the building and sit at the hotel reception until it finished at 4pm. It was so loud it kept my business colleague awake as well who was in the building next door. I understand the need for construction but there was no notice or information about it before hand at all. With such a big resort being put directly underneath extremely loud construction is unacceptable. Coffee orders were also unacceptable, I ordered a capachino and ended up with an americano (no milk) and my colleague ordered a Caffè macchiato and got a weak latte (we were the only patrons at the time and ordered 10min apart so no mix up was possible). If management were better this place could be so much better. Overall not recommended.