4/10 Malo
Maureen
26 oct. 2025
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
While the building itself is pretty and the staff do their best, my stay here did not meet my expectations. My guide and I were here for two nights and at no time during my stay was there running water in my shower and the water pressure in the sink faucet was weak. The floor has grit on it in the bathroom. Further, basic amenities like a glass or cup in the bathroom, a towel rack or a hair dryer were non-existent. The doors are not well-fitted meaning any noise from the corridor or hallway is loud and clear as if it were in the room. We reported there was no shower water and that the light over the mirror in the bathroom was not working and nothing was done to fix them. We requested more water be put in my room but that didn’t happen. I’ve never given a hotel a bad review before but this was disappointing. It would have been appropriate to be given so compensation or a refund for even one night, given that I couldn’t wash properly for my entire stay.
Maureen
Se hospedó 2 noches en octubre de 2025
