Found dirty underwear behind a chair - I wonder how clean was the room if that was left from previous stay. Also, last night the AC did not worked, then was smelling as burn, to the point that the fire alarm started at 4 am. Went to the front desk, and get someone to check, and we need to move in another room with all the stuff; when we have the checkout next morning. I asked the manager “ Melody Brooks” to ram burns me for the last night, since we had so much trouble, but she did nothing. Our stay was from Aug 9 to 12. I called back and talked with “another manager” Kail - on August 17, and on Aug 19 I talked, and email with TylerTommolo. Now is almost a mont, and they asked me to be patient, because the process is complicated since Idid not booked directly with them, and I used Expedia. Is a shame that a solution could not be find. I told them that I be fine with a check, or even a credit to used at other Clarion hotels, not this Clarion Inn Harpers Ferry - where I will never stay again.
Thank you
Alina Crehul
