Mayaguez Plaza Hotel, SureStay Collection by Best Western

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In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Mayaguez Plaza Hotel, SureStay Collection by Best Western

Mayaguez Plaza Hotel, SureStay Collection by Best Western

3 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Temperature checks
Calle Mendez Vigo 70 Este, Mayaguez Plaza/cathedral, Mayaguez, 00680

Explore the area

  • Popular LocationCatedral de Nuestra Senora de la Candelaria1 min walk
  • Popular LocationPlaza Colon2 min walk
  • Popular LocationTropical Agriculture Research Station9 min walk
  • AirportAguadilla (BQN-Rafael Hernandez)33 min drive

Choose dates to view prices

About this area

Mayaguez

Located in Mayaguez, Mayaguez Plaza Hotel, SureStay Collection by Best Western is connected to a shopping center. Catedral de Nuestra Senora de la Candelaria and Plaza Colon are notable landmarks, and the area's natural beauty can be seen at Parque Del Litoral and Playa Azul. Don't miss out on a visit to Mayaguez Zoo. Take an opportunity to explore the area for water adventures such as scuba diving.

What's nearby

  • Catedral de Nuestra Senora de la Candelaria - 1 min walk
  • Plaza Colon - 2 min walk
  • Yaguez Theater - 3 min walk
  • Tropical Agriculture Research Station - 9 min walk
  • University of Puerto Rico Mayaguez Campus - 18 min walk

Getting around

  • Rafael Hernandez Airport (BQN) - 33 min drive

Restaurants

  • Friend's Cafe — 2 min walk
  • Bonsai — 3 min walk
  • Siglo XX — 3 min walk
  • La Familia — 3 min walk
  • Pizzeria Sancho Panza — 11 min walk

About this property

Mayaguez Plaza Hotel, SureStay Collection by Best Western

Central hotel connected to a shopping center in Mayaguez with free parking
Along with a business center, this smoke-free hotel has a meeting room and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and express check-out are onsite. All 49 rooms offer free WiFi and free wired Internet, plus hydromassage showerheads and TVs with cable channels. Guests will also find coffee makers, free weekday newspapers, and hair dryers.
Mayaguez Plaza Hotel, SureStay Collection by Best Western offers 49 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Mayaguez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space (700 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 4 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Howard Johnson Downtown Mayaguez
Howard Johnson Hotel Mayaguez Downtown
Howard Johnson Downtown Mayaguez Hotel Mayaguez
Howard Johnson Mayaguez
Mayaguez Howard Johnson
Howard Johnson Downtown Mayaguez Hotel
Howard Johnson Mayaguez Hotel
Howard Johnson Downtown Mayaguez
Mayaguez Plaza Hotel, SureStay Collection by Best Western Hotel

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 357 out of 974 reviews
5 - Excellent 37%
Rating 4 - Good. 328 out of 974 reviews
4 - Good 34%
Rating 3 - Okay. 186 out of 974 reviews
3 - Okay 19%
Rating 2 - Poor. 60 out of 974 reviews
2 - Poor 6%
Rating 1 - Terrible. 43 out of 974 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

2/5 Poor

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No amenities at all. The door lock was broken. The parking conditions are awful. Breakfast ended at 9am, nothing left for late sleepers.
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like that its located by the Alcaldia and Plaza, really beautiful.
Stayed 1 night in Sep 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was stuffy. No windows n it like a humid smell . The staff was friendly.
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really love the hotel. It is right next to the city plaza. Very centric
Stayed 2 nights in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great room
Stayed 1 night in Aug 2021