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Mayaguez Plaza Hotel, SureStay Collection by Best Western

3.0 star property
Central Mayagüez hotel connected to a shopping center, steps from Catedral de Nuestra Senora de la Candelaria

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Mayaguez Plaza Hotel, SureStay Collection by Best Western

Property amenity
Exterior
Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Reception
Shower, hydromassage showerhead, free toiletries, hair dryer

Reviews

8.4

Very good

Popular amenities

  • Parking included
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Laundry
    LaundryLaundry
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi
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About the neighborhood

Map
Calle Mendez Vigo 70 Este, Mayaguez Plaza/Cathedral, Mayagüez, 00680

What's nearby

  • Catedral de Nuestra Senora de la Candelaria - 1 min walk
  • Plaza Colon - 1 min walk
  • Yaguez Theater - 3 min walk
  • University of Puerto Rico Mayagüez Campus - 10 min walk
  • Mayagüez Mall - 7 min drive

Getting around

  • Rafael Hernandez Airport (BQN) - 50 min drive

Restaurants

  • ‪Ricomini - ‬1 min walk
  • ‪La Bodeguita Bar (Ant. La Oficina) - ‬6 min walk
  • ‪La Jibarita - ‬2 min walk
  • ‪Aquí Latte - ‬3 min walk
  • ‪Off The Wall Puerto Rico - ‬2 min walk

About this property

Mayaguez Plaza Hotel, SureStay Collection by Best Western

Hotel near Catedral de Nuestra Senora de la Candelaria
Located close to Plaza Colon and University of Puerto Rico Mayagüez Campus, Mayaguez Plaza Hotel, SureStay Collection by Best Western provides a terrace, dry cleaning/laundry services, and a business center. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Express check-out, 1 meeting room, and an elevator
  • A front-desk safe, a 24-hour front desk, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Mayaguez Plaza Hotel, SureStay Collection by Best Western offer comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with hydromassage showers and free toiletries
  • TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Roll-in shower (48 inches wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Howard Johnson Downtown Mayaguez
Howard Johnson Hotel Mayaguez Downtown
Howard Johnson Downtown Mayaguez Hotel Mayaguez
Howard Johnson Mayaguez
Mayaguez Howard Johnson
Howard Johnson Downtown Mayaguez Hotel
Howard Johnson Mayaguez Hotel
Howard Johnson Downtown Mayaguez
Mayaguez Plaza Hotel SureStay Collection by Best Western
Mayaguez Plaza Hotel, SureStay Collection by Best Western Hotel

Frequently asked questions

Is Mayaguez Plaza Hotel, SureStay Collection by Best Western pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mayaguez Plaza Hotel, SureStay Collection by Best Western?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Mayaguez Plaza Hotel, SureStay Collection by Best Western on Aug 3, 2024 start from $127.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mayaguez Plaza Hotel, SureStay Collection by Best Western?

Self parking is free at this property.

What time is check-in at Mayaguez Plaza Hotel, SureStay Collection by Best Western?

Check-in start time: 3 PM; Check-in end time: 4 AM. Late check-in is available during limited hours.

What time is check-out at Mayaguez Plaza Hotel, SureStay Collection by Best Western?

Check-out is at 11:00 AM.

Where is Mayaguez Plaza Hotel, SureStay Collection by Best Western located?

Located in Cárcel, this hotel is steps from Catedral de Nuestra Senora de la Candelaria and Plaza Colon. University of Puerto Rico Mayagüez Campus and Parque Del Litoral are also within 1 mi (2 km).

Mayaguez Plaza Hotel, SureStay Collection by Best Western Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 499 out of 1002 reviews" "
Rating 8 - Good. 272 out of 1002 reviews" "
Rating 6 - Okay. 147 out of 1002 reviews" "
Rating 4 - Poor. 39 out of 1002 reviews" "
Rating 2 - Terrible. 45 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto, carolina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value in mayaguez , great location and the rooms are very comfortable .. The staff is realy great and always ready to help...
Stayed 1 night in Jul 2024

10/10 Excellent

Beverly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Jul 2024

10/10 Excellent

Janice

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy bien ubicado y muy limpio.
Stayed 1 night in Jul 2024

10/10 Excellent

olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Yerica

Liked: Cleanliness, property conditions & facilities
La cama soñaba mucho con cualquier movimiento
Stayed 1 night in Jun 2024

10/10 Excellent

Maritere

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Jul 2024

8/10 Good

Rochely

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2024

8/10 Good

alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because construction around the first floor. It was noises at night. The rest was very satisfying.
Stayed 1 night in Jun 2024

10/10 Excellent

José Alfredo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy acogedor con una excelente ubicación
Stayed 1 night in Jun 2024

10/10 Excellent

Rolando

Liked: Cleanliness, property conditions & facilities
Nice stay at a good price. Pretty confortable.
Stayed 1 night in Jun 2024

10/10 Excellent

Noemi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiy place. Old monastery. Very nice staff. I loved it
Stayed 2 nights in Apr 2024

10/10 Excellent

Yaitza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a great place to stay
Stayed 2 nights in Jun 2024

8/10 Good

JENNIFER, East Stroudsburg

Stayed 2 nights in Jun 2024

4/10 Poor

Francisco

Disliked: Staff & service, property conditions & facilities
The place is being remodeled and our room was of the old ones. We needed a room change and it took 3 days even with someone having disability issues. The staff was mostly unavailable to be reached. Don’t recommend will never return.
Stayed 6 nights in Jun 2024

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The A/C programming was in auto and is awful and very difficult sleeping with the turning off and on sound. Some areas of the room were dirty. Very noisy environment which I expected. Location, parking and staff were awesome!
Stayed 1 night in Jun 2024

10/10 Excellent

Reimundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did like everything excellent services, excellent customer services the room was very clean
Stayed 4 nights in May 2024

8/10 Good

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt $200 for the room was too much for the size of the room considering it was pretty small but I definitely would stay again if I find better prices. The area is great, service is wonderful and the free breakfast wasn’t the best but was good, and overall is convenient place when there are activities going on in Mayagüez. Hope to be back soon.
Stayed 1 night in May 2024

10/10 Excellent

Rafael

Stayed 1 night in May 2024

10/10 Excellent

Carlos, Weston

Stayed 4 nights in May 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and clean. The staff were outstanding!!……
Stayed 6 nights in May 2024

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in May 2024

8/10 Good

Victor

Stayed 1 night in Mar 2024

10/10 Excellent

Myra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Superb service. Wish it had a swimming pool.
Stayed 2 nights in May 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0