Catedral de Nuestra Senora de la Candelaria1 min walk
Plaza Colon2 min walk
Tropical Agriculture Research Station9 min walk
Aguadilla (BQN-Rafael Hernandez)33 min drive
Choose dates to view prices
About this area
Located in Mayaguez, Mayaguez Plaza Hotel, SureStay Collection by Best Western is connected to a shopping center. Catedral de Nuestra Senora de la Candelaria and Plaza Colon are notable landmarks, and the area's natural beauty can be seen at Parque Del Litoral and Playa Azul. Don't miss out on a visit to Mayaguez Zoo. Take an opportunity to explore the area for water adventures such as scuba diving.
Catedral de Nuestra Senora de la Candelaria - 1 min walk
Plaza Colon - 2 min walk
Yaguez Theater - 3 min walk
Tropical Agriculture Research Station - 9 min walk
University of Puerto Rico Mayaguez Campus - 18 min walk
Rafael Hernandez Airport (BQN) - 33 min drive
Friend's Cafe — 2 min walk
Bonsai — 3 min walk
Siglo XX — 3 min walk
La Familia — 3 min walk
Pizzeria Sancho Panza — 11 min walk
About this property
Mayaguez Plaza Hotel, SureStay Collection by Best Western
3-star hotel in the heart of Cárcel
At Mayaguez Plaza Hotel, SureStay Collection by Best Western, you can look forward to free WiFi, dry cleaning/laundry services, and a business center.
You'll also enjoy the following perks during your stay:
Free self parking
A 24-hour front desk, express check-out, and concierge services
Tour/ticket assistance, luggage storage, and a front desk safe
Guest reviews give good marks for the helpful staff and location
All guestrooms at Mayaguez Plaza Hotel, SureStay Collection by Best Western offer comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes. Guest reviews give good marks for the clean, comfortable rooms at the property.
Other amenities include:
Bathrooms with hydromassage showers and free toiletries
TVs with cable channels
Wardrobes/closets, coffee/tea makers, and daily housekeeping
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Cashless transactions are available for all charges at the property
Social distancing measures in place
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking and van parking available
24-hour front desk
Dry cleaning service
Conference space (700 square feet)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Staffed front desk
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
You need to know
This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Howard Johnson Downtown Mayaguez
Howard Johnson Hotel Mayaguez Downtown
Howard Johnson Downtown Mayaguez Hotel Mayaguez
Howard Johnson Mayaguez
Mayaguez Howard Johnson
Howard Johnson Downtown Mayaguez Hotel
Howard Johnson Mayaguez Hotel
Howard Johnson Downtown Mayaguez
Mayaguez Plaza Hotel, SureStay Collection by Best Western Hotel
Frequently asked questions
No, only service animals are welcome at the property.
As of Jan 16, 2022, prices found for a 1-night stay for 2 adults at Mayaguez Plaza Hotel, SureStay Collection by Best Western on Jan 17, 2022 start from $129, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Self parking is free at this property.
Check-in is from 3 PM - 4 AM. Late check-in is available during limited hours.
Check-out is at 11:00 AM.
Located in Cárcel, this hotel is steps from Catedral de Nuestra Senora de la Candelaria and Plaza Colon. University of Puerto Rico Mayaguez Campus and Parque Del Litoral are also within 1 mi (2 km).
Yes, Mayaguez Plaza Hotel, SureStay Collection by Best Western offers free cancellation on select room rates, because flexibility matters! Please refer to Mayaguez Plaza Hotel, SureStay Collection by Best Western cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
We verify reviews to ensure the traveler booked with Expedia Group. Travelers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.
The staff and their manager were able to resolve the situation I had upon check-in and offered me an apology. They were very nice and helpful. The only thing I must point out is that the room did not have the refrigerator and microwave that the reservation indicated. The rest was excellent. Highly recommended. I'll be back for sure.
Stayed 2 nights in Dec 2021
Traveled with partner
Nov 24, 2021
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel and location were fine, however the day we stayed there was no hot water due to a problem with a hot water pump. Not their fault, nonetheless not good for us. The front desk was very helpful and friendly.