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Mayaguez Plaza Hotel, SureStay Collection by Best Western

Photo gallery for Mayaguez Plaza Hotel, SureStay Collection by Best Western

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Standard Room, 1 King Bed, Non Smoking, City View | In-room safe, desk, laptop workspace, iron/ironing board
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Mayaguez Plaza Hotel, SureStay Collection by Best Western

Mayaguez Plaza Hotel, SureStay Collection by Best Western

3.0 star property

8.0/10 Very Good

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping
Map
Calle Mendez Vigo 70 Este, Mayaguez Plaza/Cathedral, Mayagüez, 00680

Explore the area

  • Popular LocationCatedral de Nuestra Senora de la Candelaria1 min walk
  • Popular LocationPlaza Colon1 min walk
  • Popular LocationChristopher Columbus Statue2 min walk
  • AirportAguadilla (BQN-Rafael Hernandez)52 min drive

Room options

About this area

Mayagüez

Located near the beach, Mayaguez Plaza Hotel, SureStay Collection by Best Western is in Cárcel neighborhood and is connected to a shopping center. Catedral de Nuestra Senora de la Candelaria and Plaza Colon are notable landmarks, and the area's natural beauty can be seen at Parque Del Litoral and Playa Azul. Don't miss out on a visit to Mayagüez Zoo. Take an opportunity to explore the area for water adventures such as scuba diving.

What's nearby

  • Catedral de Nuestra Senora de la Candelaria - 1 min walk
  • Plaza Colon - 1 min walk
  • Christopher Columbus Statue - 2 min walk
  • Yaguez Theater - 3 min walk
  • Art Deco Post Office - 9 min walk

Getting around

  • Rafael Hernandez Airport (BQN) - 50 min drive

Restaurants

  • Friend's Cafe - 2 min walk
  • Siglo XX - 2 min walk
  • La Familia - 3 min walk
  • Cabra Tostá Coffee House - 6 min walk
  • Pizzeria Sancho Panza - 10 min walk

About this property

Mayaguez Plaza Hotel, SureStay Collection by Best Western

3-star hotel located in Cárcel
Located close to Catedral de Nuestra Senora de la Candelaria and Plaza Colon, Mayaguez Plaza Hotel, SureStay Collection by Best Western provides a terrace, dry cleaning/laundry services, and a business center. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Express check-out, tour/ticket assistance, and concierge services
  • Multilingual staff, an elevator, and luggage storage
  • Guest reviews give good marks for the helpful staff and location
Room features
All 49 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews give good marks for the clean, comfortable rooms at the property.
Other amenities include:
  • Bathrooms with hydromassage showers and free toiletries
  • TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 4 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Howard Johnson Downtown Mayaguez
Howard Johnson Hotel Mayaguez Downtown
Howard Johnson Downtown Mayaguez Hotel Mayaguez
Howard Johnson Mayaguez
Mayaguez Howard Johnson
Howard Johnson Downtown Mayaguez Hotel
Howard Johnson Mayaguez Hotel
Howard Johnson Downtown Mayaguez
Mayaguez Plaza Hotel SureStay Collection by Best Western
Mayaguez Plaza Hotel, SureStay Collection by Best Western Hotel

Frequently asked questions

Is Mayaguez Plaza Hotel, SureStay Collection by Best Western pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mayaguez Plaza Hotel, SureStay Collection by Best Western?

As of Feb 2, 2023, prices found for a 1-night stay for 2 adults at Mayaguez Plaza Hotel, SureStay Collection by Best Western on Feb 3, 2023 start from $129.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mayaguez Plaza Hotel, SureStay Collection by Best Western?

Self parking is free at this property.

What time is check-in at Mayaguez Plaza Hotel, SureStay Collection by Best Western?

Check-in is from 3 PM - 4 AM. Late check-in is available during limited hours.

What time is check-out at Mayaguez Plaza Hotel, SureStay Collection by Best Western?

Check-out is at 11:00 AM.

Where is Mayaguez Plaza Hotel, SureStay Collection by Best Western located?

Located in Cárcel, this hotel is steps from Catedral de Nuestra Senora de la Candelaria and Plaza Colon. University of Puerto Rico Mayagüez Campus and Parque Del Litoral are also within 1 mi (2 km).

Can I cancel my reservation for free at Mayaguez Plaza Hotel, SureStay Collection by Best Western and receive a full refund?

Yes, Mayaguez Plaza Hotel, SureStay Collection by Best Western offers free cancellation on select room rates, because flexibility matters! Please refer to Mayaguez Plaza Hotel, SureStay Collection by Best Western cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.0

Very Good

Rating 10 - Excellent. 418 out of 1016 reviews" "
" "10 - Excellent 41%
Rating 8 - Good. 307 out of 1016 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 185 out of 1016 reviews" "
" "6 - Okay 18%
Rating 4 - Poor. 58 out of 1016 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 48 out of 1016 reviews" "
" "2 - Terrible 5%

8.4/10

Cleanliness

8.5/10

Staff & service

7.7/10

Amenities

7.9/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Good

Yanira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Generally great
Stayed 1 night in Jan 2023

8/10 Good

iris, Vega baja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for short stay.

10/10 Excellent

Sandra K

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great.

6/10 Okay

Gladys

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Nice and neat, the room hada very musty odor. Like it had not been disinfected The breakfast offered was small individual omelettes and all had cheese in them. Not everyone can tolerate cheese. The employee said that what it is. Nothing to do at the hotel.

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena para quedarse a dormir y realizar actividades en áreas cercanas
Stayed 1 night in Dec 2022

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Essy access, great loction close to town square and very clean and confortable room.
Stayed 1 night in Dec 2022

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2022

2/10 Terrible

F

Liked: Cleanliness, staff & service
Could not control air conditioner temperature. To cold and only had a thin sheet 😯

10/10 Excellent

Jason, St. Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to Colon Plaza, huge Christmas party! Staff were friendly and helpful, very gracious using English for this foreigner.
Stayed 1 night in Dec 2022

6/10 Okay

David L Rojas

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Great location near city center plaza, restaurants, delicatessen, bars, university nearby. Great personnel. Property facilities have been remodeled recently and it’s a colonial building. Loved the Architecture.
Stayed 1 night in Nov 2022