Embassy Suites Memphis

Photo gallery for Embassy Suites Memphis

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55-inch LCD TV with digital channels, TV
55-inch LCD TV with digital channels, TV
1 bedroom, premium bedding, in-room safe, desk
55-inch LCD TV with digital channels, TV

Overview of Embassy Suites Memphis

Embassy Suites Memphis

3.5 out of 5

4.0/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
1022 S Shady Grove Rd, Memphis, TN, 38120

Explore the area

  • Popular LocationDixon Gallery and Gardens6 min drive
  • Popular LocationPink Palace Museum13 min drive
  • Popular LocationUniversity of Memphis14 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)15 min drive

Choose dates to view prices

About this area

Memphis

In the business district, Embassy Suites Memphis is in White Station, a neighborhood in Memphis with great airport proximity. Opera Memphis and Theatre Memphis are cultural highlights, and some of the area's landmarks include Cordova Community Center and Minglewood Hall. Dixon Gallery and Gardens and Golf and Games Family Park are also worth visiting.

What's nearby

  • Dixon Gallery and Gardens - 6 min drive
  • Pink Palace Museum - 13 min drive
  • Overton Park - 14 min drive
  • University of Memphis - 14 min drive
  • Wolfchase Galleria - 15 min drive

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • Frank Grisanti Italian — 1 min walk
  • Atrium/Lobby Bar — 1 min walk
  • Frank Grisanti's — 2 min walk
  • Ruth's Chris Steak House — 3 min walk
  • Owen Brennan's Restaurant — 5 min walk

About this property

Embassy Suites Memphis

3.5-star Memphis hotel in White Station with free breakfast
This smoke-free hotel features a restaurant, a bar/lounge, and WiFi in public areas. Free cooked-to-order breakfast, free self parking, and a free manager's reception are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. All 220 rooms provide conveniences like sofa beds and living rooms, plus WiFi and LCD TVs with digital channels. Other amenities available to guests include wired Internet, refrigerators, and microwaves. Housekeeping is available on request.
Embassy Suites Memphis offers 220 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate living rooms and include sofa beds. Beds feature premium bedding. 55-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95), Wired Internet (surcharge)

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free daily reception

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room
  • Sofa bed

Conveniences

  • Banquet hall
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space (4232 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar in shower
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Renovated entire property - October 2015
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate living room

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 29 2021 to September 30 2021 (dates subject to change):
  • Swimming pool
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
  • Spa tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts Visa, Mastercard, American Express, Discover, Eurocard, and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Embassy Suites Hotel Memphis
Embassy Suites Memphis
Memphis Embassy Suites
Embassy Suites Memphis Hotel Memphis
Embassy Suites Memphis Hotel
Embassy Suites Memphis Hotel
Embassy Suites Memphis Memphis
Embassy Suites Memphis Hotel Memphis

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 428 out of 949 reviews
5 - Excellent 45%
Rating 4 - Good. 278 out of 949 reviews
4 - Good 29%
Rating 3 - Okay. 127 out of 949 reviews
3 - Okay 13%
Rating 2 - Poor. 63 out of 949 reviews
2 - Poor 7%
Rating 1 - Terrible. 53 out of 949 reviews
1 - Terrible 6%

4.1/5

Cleanliness

4.2/5

Staff & service

3.6/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything wad perfect
Stayed 1 night in Sep 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and conveniently located but the walls were paper thin and we had extremely noisy neighbors on every side. Breakfast was good but could’ve had different options instead of the same thing everyday
Stayed 3 nights in Sep 2021

4/5 Good

Liked: Staff & service
Disliked: Property conditions & facilities
We liked the front desk staff. The general appearance of the facility was good. The bathroom door needed to be replaced. The carpet in the hall way was stretched out of shape. The pool was closed (because of covid). The food for breakfast lived up to what we are used to at Embassy Suites. It was good and the staff was pleasant and helpful. We thought it was a good deal for what we paid and we would be happy to stay there again. There was some bugs in the room and ants on the table. The attached restaurant was very good and very reasonably priced. Even with the little things that were not up to ES standards, we again thought it was pleasant and will be staying there again.
Stayed 4 nights in Sep 2021

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the atmosphere of the lobby. Very welcoming. Very nice staff. Very clean and inviting. Very quiet.
Stayed 1 night in Sep 2021