Loved Homewood Suites by Hilton Boston/Andover
Posted Jul 26, 2016
Came to Boston area for my son's three-day conference at U Mass Lowell and stayed eight nights here while we toured Boston. June 29 - July 7, 2016. This hotel was perfect for our family of four - a large enough room for us all and comfortable. Drawers for our clothes, large table for our backpacks and gear, laundry room, refrigerator, microwave and sink. We were really impressed with how helpful the staff was, and how they went above and beyond. For instance, one son was ill for a few hours late at night and staff let us know where the nearest 24-hour store was so we could get him what he needed. Later in the week, our other son was celebrating his birthday. I asked the breakfast server one day ahead if I could get a candle and match to light up a waffle for him the next morning. She went beyond that - she had made special muffins for everyone, had the candle, and gave him birthday presents of candy and a coloring book from the hotel manager, who was also waiting to sing to him. The breakfast food was always delicious and the selection better than most hotels. Plenty of room to eat in the dining room, too, and the food area decor was homelike, similar to a custom kitchen, with nice cupboards and accent pieces. We felt at home at Homewood Suites, and were treated very special.