Posted Apr 30, 2015
Our room was filthy, and they charged four times their usual room rate because of a nearby event. The room had no phone, no clock/radio, no working TV and no hair dryer. The sink stopper didn't work, and the tub stopper was missing. The floor was sticky, and the bedspread in our non-smoking room had cigarette burn holes. They tried three credit cards at check-in before they were able to get one to work on their machine. Then later, they used one of the numbers, without my knowledge or signature, to double-charge me. The manager was very rude.