9.4/10 Exceptional! (1,788 reviews)
Definitely a bit of a shock from what the pictures and other reviews stated. The room was nice but definitely could use some TLC. The kitchen was great - having the option to at least have some meals “home,” vs always eating out.
When we walked in, the room looked like it was cleaned in a rush. Debris in the corners and in the couches. Some mold was growing in the grout of the master bathroom. One of the TVs and the safe was not working. However, a quick phone call and maintenance and housekeeping was there to fix.
The staff no matter where we went were wonderful. So nice and kind. One of the pool maintenance guys, Bill (I think), was so nice and friendly. He was great with our kids and the others in the pool.
The guy who did the shuttle for the beach was also very nice and friendly. He was a wealth of knowledge about the area (and to my husband’s delight, a NY Giants fan lol).
Would I stay here again? Probably not. But we booked last minute and still had a great time. The staff DEFINTIELY made the trip worth it, despite the lack of amenities and investment into the property. However, now that we know what to look for, I would definitely research a bit more and find something a bit more up to date.
Reviewed on Jul 24, 2026