Alila Ventana Big Sur - Adults Only

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2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
Terrace/Patio

Overview of Alila Ventana Big Sur - Adults Only

Alila Ventana Big Sur - Adults Only

4.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
48123 Highway One, Big Sur, CA, 93920

Explore the area

  • Popular LocationBig Sur Spirit Garden15 min walk
  • Popular LocationPfeiffer Big Sur State Park17 min walk
  • Popular LocationBig Sur Station3 min drive
  • AirportMonterey, CA (MRY-Monterey Peninsula)51 min drive

Choose dates to view prices

About this area

Big Sur

Located in Big Sur, Alila Ventana Big Sur - Adults Only is by the ocean. McWay Falls and Point Sur Lighthouse are notable landmarks, and the area's natural beauty can be seen at Pfeiffer Big Sur State Park and Andrew Molera State Park. Kayaking and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and ecotours nearby.

What's nearby

  • Big Sur Spirit Garden - 15 min walk
  • Pfeiffer Big Sur State Park - 17 min walk
  • Big Sur Station - 3 min drive
  • Partington Cove - 9 min drive
  • Big Sur Discovery Center - 11 min drive

Getting around

  • Monterey Peninsula Airport (MRY) - 51 min drive

Restaurants

  • The Sur House Restaurant — 1 min walk
  • The Restaurant at Ventana — 3 min walk
  • Sierra Mar — 16 min walk
  • Big Sur Bakery — 16 min walk
  • Big Sur Deli — 18 min walk

About this property

Alila Ventana Big Sur - Adults Only

4.5-star adults-only resort near Pfeiffer Big Sur State Park
This smoke-free resort features 2 outdoor pools, a full-service spa, and a restaurant. Free full breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free area shuttle. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. All 59 rooms feature thoughtful touches like espresso makers and bathrobes, plus free WiFi and flat-screen TVs with DVD players. Guests will also find patios, minibars, and room service.
Alila Ventana Big Sur - Adults Only offers 59 air-conditioned accommodations with DVD players and minibars. Rooms open to patios. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, and hair dryers.

This Big Sur resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Alila. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. Public bath/onsen services include an outdoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas.

The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Awards and affiliations

Alila Ventana Big Sur - Adults Only is listed in the 2021 Travel + Leisure 500.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free area shuttle up to 5.00 mi

Food and drink

  • Free full breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • 2 spa tubs
  • Aerobics classes
  • Art gallery
  • Ecotours
  • Fitness center
  • Full-service spa
  • Hiking/biking trails
  • Private picnics
  • Sauna
  • Shopping
  • Yoga classes

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • Conference space (12000 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Thai
  • Outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower

Entertainment

  • DVD player
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • In-room dining only
  • Minibar

Outdoor space

  • Patio

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
An adult age 18 or older must assume all liability for the booking.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: USD 94.71 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per night (rates may vary)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub

Property is also known as

Ventana Inn Joie de Vivre Boutique Hotel
Ventana Inn Joie de Vivre Boutique Hotel Big Sur
Ventana Joie de Vivre Boutique
Ventana Joie de Vivre Boutique Big Sur
Ventana Inn JdV Hotel Adults Big Sur
Ventana Inn JdV Hotel Adults
Ventana JdV Adults Big Sur
Ventana JdV Adults
Ventana Big Sur Alila Resort Adults
Ventana Alila Resort Adults
Ventana Big Sur Alila Adults
Ventana Alila Adults
Ventana Inn Spa a JdV Hotel – Adults Only
Ventana Big Sur an Alila Resort Adults Only
Ventana Big Sur Adults Only
Ventana Inn Spa Adults Only
Ventana Inn Spa a Joie de Vivre Boutique Hotel
Alila Ventana Big Sur Big Sur
Alila Ventana Big Sur - Adults Only Resort
Alila Ventana Big Sur - Adults Only Big Sur
Ventana Big Sur an Alila Resort Adults Only
Alila Ventana Big Sur - Adults Only Resort Big Sur

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 240 out of 330 reviews
5 - Excellent 73%
Rating 4 - Good. 47 out of 330 reviews
4 - Good 14%
Rating 3 - Okay. 21 out of 330 reviews
3 - Okay 6%
Rating 2 - Poor. 8 out of 330 reviews
2 - Poor 2%
Rating 1 - Terrible. 14 out of 330 reviews
1 - Terrible 4%

4.8/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Stayed 2 nights in Jun 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in an incredible setting. The facility itself is beautiful. It is, however, very expensive. The biggest drawback is the food. Very uneven in quality. Breakfasts are good, other food is mediocre. In spite of that, I had an amazing time.
Stayed 2 nights in Nov 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much needed: kinks need to be worked out
Check in took FOREVER. Instructions for reception were unclear. Our room wasn’t ready at check in time, and when we received our key cards, they didn’t work! The key cards would deactivate multiple times during our stay as well, and replacements were needed each time. Stay here for the stunning environment and views, but expect some operational/management issues.
Stayed 2 nights in Jul 2020