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Overview of Fairmont Le Montreux Palace

Photo gallery

Featured Image
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
UNESCO Sustainable Property

Fairmont Le Montreux Palace

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationMontreux Convention Center2 min walk
    Popular LocationMusee du Vieux Montreux11 min walk
    Popular LocationPlace du Marche11 min walk
    AirportSion (SIR)45 min drive

Choose dates to view prices

  • Room, 1 Double Bed (Moderate Queen)

    5/5 guest room rating

    Room amenities

    • 161 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Deluxe Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 215 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Junior Suite, 1 King Bed, Lake View

    5/5 guest room rating

    Room amenities

    • 484 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More details
  • Twin Room, 2 Twin Beds (Fairmont)

    4.1/5 guest room rating

    Room amenities

    • 215 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Signature Suite, 1 King Bed

    Room amenities

    • 538 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 Queen Bed, Lake View (Fairmont)

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Lake view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Deluxe Room, 1 King Bed, Lake View

    5/5 guest room rating

    Room amenities

    • 323 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More details
  • Signature Room, 1 King Bed, Lake View

    5/5 guest room rating

    Room amenities

    • 377 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Montreux

Located in Montreux, Fairmont Le Montreux Palace is in the city center and on the waterfront. The area's natural beauty can be seen at Zen Garden and Tanay Lake, while Musee du Vieux Montreux and Chaplin’s World are cultural highlights. Traveling with kids? Consider Swiss Organ Museum and Marmot's Paradise. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and snowshoeing.
Popular Location

What's nearby

  • Montreux Convention Center - 2 min walk
  • Musee du Vieux Montreux - 11 min walk
  • Place du Marche - 11 min walk
  • Freddie Mercury Statue - 11 min walk
  • Montreux Casino - 14 min walk

Getting around

  • Montreux (ZJP-Montreux Train Station) - 6 min walk
  • AirportGeneva International Airport (GVA) - 56 min drive

Restaurants

  • Terrasse du Petit Palais — 1 min walk
  • Montreux Jazz Cafe — 1 min walk
  • Il Brigantino — 3 min walk
  • Safran — 3 min walk
  • Restaurant 45 — 6 min walk
View in a map

About this property

Fairmont Le Montreux Palace

Family-friendly Montreux hotel in Montreux City Centre, near Freddie Mercury Statue
Along with 5 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, an outdoor pool, a nightclub, and 3 bars/lounges are onsite. All 236 soundproofed rooms provide free WiFi, free wired Internet, and iPads. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Fairmont Le Montreux Palace offers 236 accommodations with iPads and minibars. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Montreux hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Willow Stream Spa has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CHF 42 per day)
  • Valet parking on site (CHF 48 per day; includes in/out privileges)
  • Electric car charging station on site
  • Onsite parking is wheelchair accessible
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CHF 40 per person
  • 5 restaurants and 3 coffee shops
  • 3 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Aerobics classes
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Nightclub
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference space (21528 square feet)

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV
  • iPad
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from February 18 2021 to March 31 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30 per pet, per night
Dogs and cats only
2 per room
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CHF 80.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 9.50 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 40 per person (approximately)
  • Airport shuttle fee: CHF 400 per vehicle (one-way)
  • Airport shuttle fee per child: CHF 400 (one-way)
  • Self parking fee: CHF 42 per day
  • Valet parking fee: CHF 48 per day (in/out privileges)
  • Pet fee: CHF 30 per pet, per night
  • Rollaway bed fee: CHF 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

Property is also known as

Fairmont Montreux
Fairmont Montreux Palace
Fairmont Palace
Fairmont Palace Hotel
Fairmont Palace Hotel Montreux
Fairmont Palace Montreux
Montreux Fairmont
Montreux Palace
Palace Montreux
Fairmont Le Montreux Palace Hotel Montreux
Le Montreux Palace
Fairmont Montreux Palace Hotel
Fairmont Le Montreux Montreux
Fairmont Le Montreux Palace Hotel
Fairmont Le Montreux Palace Montreux
Fairmont Le Montreux Palace Hotel Montreux

Frequently asked questions

Can I cancel my reservation for free at Fairmont Le Montreux Palace and receive a full refund?
Yes, Fairmont Le Montreux Palace offers free cancellation on select room rates, because flexibility matters! Please refer to Fairmont Le Montreux Palace cancellation policy on our site for more details about any exclusions or requirements.
Does Fairmont Le Montreux Palace have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is Fairmont Le Montreux Palace pet-friendly?
Yes, this hotel allows cats and dogs (limit 2 per room). There's a fee of CHF 30 per pet, per night.
How much is parking at Fairmont Le Montreux Palace?
Self parking is available for CHF 42 per day. Valet parking is available for CHF 48 per day.
What time is check-in at Fairmont Le Montreux Palace?
Check-in is from 3 PM - midnight.
What time is check-out at Fairmont Le Montreux Palace?
Check-out is at noon.
Does Fairmont Le Montreux Palace provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of CHF 400 per vehicle applies.
Where is Fairmont Le Montreux Palace located?
This family-friendly Montreux hotel is located on the waterfront, within a 15-minute walk of Montreux Convention Center and Freddie Mercury Statue. Chateau de Chillon is 2.3 mi (3.7 km) away. Montreux (ZJP-Montreux Train Station) is 6 minutes by foot and Montreux Station is 6 minutes.
4.7
Exceptional
Rating 5 - Excellent. 371 out of 471 reviews
5 - Excellent 79%
Rating 4 - Good. 74 out of 471 reviews
4 - Good 16%
Rating 3 - Okay. 13 out of 471 reviews
3 - Okay 3%
Rating 2 - Poor. 9 out of 471 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 471 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Traveled with group
Happy face iconLiked: Cleanliness, room comfort
A few flaws...
Since we were 3 friends, we booked a room for 3. The size really generous and set up was perfect. Only disappointment the leaking shower, the fact that you could not fix the shower tub (there was a "rainforest" shower on top though) and the bathroom door that was impossible to close (room 236). It seemed damaged at one connection to the frame. Also, the service at the pool was lousy. When you spent 100 USD for 3 drinks with snacks, it hurts - the service must be impeccable. We had to ask 3 times to get some nuts. At least they did not insist to wear masks everywhere - it was a sensation of freedom in our current times. Another small disappointment were the white plastic cups (!) in the SPA, it destroys the feeling of luxury. Probably due to covid, but they could have found transparent disposable cups instead. In general the SPA is feeling cold, it lacks a bit in personalised, warm decoration. Otherwise everything is perfect and the historical hotel remains of course a must see!
Stayed 1 night in Aug 2020

2/5 Poor

Sad face IconDisliked: Staff & service
Couldn’t Even Go
To clarify, we did not stay at this property, I am only rating the customer service of the hotel. We had reservations to stay during our time in Switzerland coming from the US, but due to Covid we were not allowed to travel abroad. We had a non-refundable rate that we had booked about a year ago. All other hotels refunded our non-refund rates not problem due to the circumstances, but the fairmont did not oblige. It took the amazing team at Hotels.com to get me my money, so big thanks to them. Not impressed with the five star hotel if they can’t provide more useful service.
Stayed 2 nights in Aug 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely a thumbs up!
Great location and lovely service! Would definitely recommend to friends and we will be back to stay!
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently spectacular...
Second visit of the year and the experience was again excellent. Very comfortable rooms (fantastic night sleep). Friendly and efficient service, lovely spa and pool area, great gym. Strong wifi.
Stayed 2 nights in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply fabulous...
Amazing experience throughout. Exceptional service. Beautiful property and amenities. The best beds and pillows. 100% satisfied with the experience.
Stayed 1 night in Jun 2020

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