Ratings based on 108 Verified Reviews
2.7 Room cleanliness
2.7 Service & staff
2.5 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Idaho
Worst Night Ever
Posted Jun 9, 2017I paid for 2 rooms. The lady that checked us in was not dressed professional. Paid a lot for these rooms that looked flea infested. Hair in the shower drain. Did not shower. Odd odor in both rooms. The room in between us had a gentlemen in it. His door would not shut. So he was trying to fix it early morning. The on site manager was up all night fighting with her boyfriend or what ever. Lots of screaming and doors slamming again all night. It was the worst night ever. Will never recommend.
Recommended
for Everyoneby A verified traveler
Review
Posted Jun 2, 2017 We were switch to a wider room with a huge king-size bed. It's on the corner of the hotel and a huge improvement. Staff incredibly nice!
by A verified traveler
Expedia dropped the ball.
Posted May 1, 2017
Pros: nothing
Cons: everything
Location: It's fine.
I was told I wouldn't be charged for one nights stay but I was. Expedia did not take care of it. I have a charge on my credit card the hotel refusing to remove it. The facility is bad/staff is unfriendly. I went somewhere else and will never go there again.
by A verified traveler from Seattle, WA
The window has a fresh bullet hole on it.
Posted Apr 16, 2017When I tell the staff what I saw on the window, they were careless and impatient
by James
WORST CUSTOMER SERVICE AND HOTEL EVER
Posted Mar 2, 2017 on HotelsI ended up sleeping in my car cause the hotel lobby door was locked. No one answered their phone when I called them. I rang the doorbell, knocked, called the number posted on the door. When i called the hotel next day I was told nobody heard me cause the bell doesn't work.
by A verified traveler
Dirty and Smelly
Posted Jan 30, 2017 on HotelsThe room was FILTHY!! I did not look like anyone had vacuumed for months. We have stayed there several times and never again with this manager. He spent more time smoking with someone then working. We did not have things we needed in the room and it took almost an hour to find someone to help us. The rooms are old, but in the past have always been clean. This trip, the room stunk like someone had been smoking in it, or from what we saw, just outside of it with the smoke getting sucked in throught the heater. We are there to visit family and just are looking for a clean place to sleep.
by A verified traveler
Posted Jan 4, 2017 on Hotels
by A verified traveler from US
Not a good option
Posted Oct 26, 2016
Cons: The bed, bedding, appliances, window coverings, cleanliness
We ended up not staying the night as it was so below expectations.
by A verified traveler
Bedbugs
Posted Sep 9, 2016 on HotelsWe found bedbugs in one of the beds and the hotel staff insinuated we were lying to try to obtain part of our money back. I never asked for a refund, but I did ask them to have the room formally inspected. They were extremely non-commital and said they have someone come monthly to spray for all types of bugs.
by A verified traveler
Avoid this place at all costs!
Posted Sep 6, 2016 on HotelsI would rate this a zero if possible. Room was dirty, paint on rug, incompletely painted walls, no outlet covers on electrical outlet in bathroom, no refrigerator, even though the description said it would, not table, chair, ice bucket. The check in person acted like she was doing us a favor checking us in.