Crowne Plaza Philadelphia Cherry Hill, an IHG Hotel

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Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Overview of Crowne Plaza Philadelphia Cherry Hill, an IHG Hotel

Crowne Plaza Philadelphia Cherry Hill, an IHG Hotel

3.5 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
2349 Marlton Pike W, Cherry Hill, NJ, 08002

Explore the area

  • Popular LocationFairmount Park17 min drive
  • Popular LocationPhiladelphia Museum of Art17 min drive
  • Popular LocationUniversity of Pennsylvania20 min drive
  • AirportPhiladelphia, PA (PHL-Philadelphia Intl.)26 min drive

Choose dates to view prices

About this area

Cherry Hill

Located in Cherry Hill, Crowne Plaza Philadelphia Cherry Hill, an IHG Hotel is in a shopping district and on a river. BB&T Pavilion and Philadelphia Museum of Art are cultural highlights, and some of the area's notable landmarks include Liberty Bell Center and Independence Hall. Looking to enjoy an event or a game? See what's going on at Citizens Bank Park or Lincoln Financial Field.

What's nearby

  • Cherry Hill Mall - 6 min drive
  • BB&T Pavilion - 13 min drive
  • Fairmount Park - 17 min drive
  • Philadelphia Museum of Art - 17 min drive
  • University of Pennsylvania - 20 min drive

Getting around

  • Chinatown Station - 9 min drive
  • Cherry Hill Station - 16 min walk
  • Philadelphia International Airport (PHL) - 25 min drive

Restaurants

  • King of Pizza — 8 min walk
  • Mikado — 9 min walk
  • Villa Barone — 3 min drive
  • The Pop Shop — 3 min drive
  • El Sitio Grill & Cafe — 3 min drive

About this property

Crowne Plaza Philadelphia Cherry Hill, an IHG Hotel

Riverfront hotel with restaurant and 24-hour fitness center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. All 400 rooms offer free WiFi, refrigerators, and flat-screen TVs with cable channels. Guests will also find room service, free weekday newspapers, and video-game consoles. Weekly housekeeping is available.
Crowne Plaza Philadelphia Cherry Hill, an IHG Hotel offers 400 air-conditioned accommodations with video-game consoles and complimentary weekday newspapers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cherry Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: USD 8.00-14.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space (42000 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels
  • Video-game console

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 2 2021 to September 30 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 15.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 8.00 and USD 14.00 per person (approximately)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cherry Hill Crowne Plaza
Cherry Hill Philadelphia
Crowne Plaza Cherry Hill
Crowne Plaza Cherry Hill Philadelphia
Crowne Plaza Philadelphia Cherry Hill
Crowne Plaza Philadelphia Hotel Cherry Hill
Philadelphia Cherry Hill
Crowne Plaza Philadelphia Cherry Hill Hotel
Crowne Plaza Philadelphia Cherry Hill
Crowne Plaza Philadelphia Cherry Hill, an IHG Hotel Hotel
Crowne Plaza Philadelphia Cherry Hill, an IHG Hotel Cherry Hill

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 323 out of 982 reviews
5 - Excellent 33%
Rating 4 - Good. 334 out of 982 reviews
4 - Good 34%
Rating 3 - Okay. 165 out of 982 reviews
3 - Okay 17%
Rating 2 - Poor. 92 out of 982 reviews
2 - Poor 9%
Rating 1 - Terrible. 68 out of 982 reviews
1 - Terrible 7%

3.9/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

3.7/5

Property conditions & facilities

2/5 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Property located next to lovely county park which is pretty and nice for a walk. Lobby is decent but the guest rooms are very very rundown, dated, beat up and in need of a refresh. Bathroom had tiny bar of soap, body lotion and hair conditioner. Did not have shampoo or additional soap. Had to ask for this. Had to ask for hangers for clothing. A two star hotel at best.
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the pool; the place is very comfortable; the staff is great
Stayed 2 nights in Sep 2021

1/5 Terrible

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
This hotel was a huge disappointment. First, they demanded a charge for “incidentals” be paid prior to checking in. In the dozens of times I’ve used Expedia, that’s never been an issue. And the person checking me in insisted it was “all the other hotels” that were wrong. Then, when I was finally able to actually check in, their system crashed, and we had to wait another twenty minutes. When I got to the room, it was not an “accessible” room, which I had specifically reserved. The bathroom was dirty. The shower head wasn’t firmly attached to the wall, exposing a giant hole. The shower curtain was moldy. The shower curtain rings were broken. For some reason, there was no blanket - only two sheets. When we left the room on Saturday around 1130 am, the maid service was right next door; yet, when we returned the room was not made up and the bathroom was not cleaned. I asked the front desk to send up fresh towels - they never came. And when I tried to call the front desk from the room, the phone was not working!!! All in all, this was a terrible experience. I travel often, and frequently use Expedia, and this was the worst stay I’ve experienced.
Stayed 2 nights in Aug 2021

4/5 Good

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
very convenient location, near Costco, Target, Wholefood, etc. Lot of restaurants near by, free parking.
Stayed 6 nights in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location
Stayed 2 nights in Jul 2021