Posted Jul 19, 2016 on Hotels
First and foremost, despite being on an entire floor of non-smoking rooms the hotel hall absolutely reeked of it. When opening the door you could smell the cigarette smoke all around you no matter what, even our room smelled of it although not nearly as badly. But that is most likely only because it's an ashtray hallway I'm pretty sure.
Secondly, room service was only provided once, which was the middle night of our 3 night stay, which wasn't horrible however....all they did was change the bedding, took out the trash (mostly), and give us a roll of toilet paper. Didn't clean the windows (which looked like they hadn't been cleaned in months if not longer), no vacuuming, no tidying up anything like wiping down the sink which had some of my girlfriend's hair on it. The toilet seat had some weird black stain on it which was there when we arrived and couldn't be wiped off by us, and they never did anything about it. The shower floor was kind of dirty when we arrived and only got dirtier as we stayed, and that was not cleaned either. The towels were replaced, but not the washcloths.
Things that were nice were the pool, the housekeeping service was a bit rude wanting us to immediately leave the room when they came by.It was 11 AM in their fairness but we had up our do not disturb sign, and the only reason we slept that late was because we got back from a wedding after midnight.