Ratings based on 249 Verified Reviews
3.1 Room cleanliness
3.5 Service & staff
3.3 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler
Posted Jun 24, 2018
Young man at front desk was great. Friendly and helpful. Liked the restaurant next door too!
Comment from Hotel Management
Jun 25, 2018 by customer service, Hotel Management
thank you! We appreciate your time for this review.
by A verified traveler from Wisconsin
Disgusting hotel with slug on the wall
Posted Jun 18, 2018Bugs in room, unattached toilet with horrible odor!
by A verified traveler
Posted Jun 18, 2018
Comment from Hotel Management
Jun 24, 2018 by customer service, Hotel Management
Thank you!
by A verified traveler
Posted Jun 14, 2018
Comment from Hotel Management
Jun 18, 2018 by Customer Service, Hotel Management
Thank you!
by A verified traveler from Batavia, Il
Posted Jun 11, 2018
Upon arriving in our room we were greeted by a horrible smell, urine and a stale dirt smell. My daughter noticed that by one of the beds the carpet was wet. There was popcorn kernels on the carpet. The shower had short black hairs on the wall. There were hairs sticking to the base of the toilet. In one bed there were black flecks on the sheets.
My husband went to the front desk to explain our situation. The staff was accommodating and helpful. They gave him a key to another room to check out in hopes that we would switch rooms. While that room appeared cleaner, the room smelled like an ashtray (non smoking room). My husband returned to the front desk where he told staff we would not be staying. They were understanding and told him to contact Expedia for a refund which I intend to do. I have used Expedia multiple times to book hotel rooms and have never had this experience.
by A verified traveler
Posted Jun 8, 2018
Comment from Hotel Management
Jun 18, 2018 by Customer service, Hotel Management
Thank You for your time!
Recommended
for Everyoneby A verified traveler from Kentucky
Nice Hotel- Good location
Posted Jun 3, 2018Great! Staff very friendly, room clean, breakfast was fine. Only regret, pool was not available. It was under repair.
Comment from Hotel Management
Jun 18, 2018 by Customer service, Hotel Management
Thank you. We appreciate your fed back
by A verified traveler
Posted May 28, 2018
Nasty
Comment from Hotel Management
Jun 24, 2018 by customer service, Hotel Management
We apologize for your inconvenience. We are sorry could not make you happy.
by A verified traveler
Posted May 26, 2018
Comment from Hotel Management
Jun 24, 2018 by customer service, Hotel Management
Thank you.
by A verified traveler
Posted May 2, 2018
It's a low budget hotel, not very clean, etc.
One good thing, the Mexican restaurant attached is quite good.
Comment from Hotel Management
May 11, 2018 by Customer Service, Hotel Management
Thank you for your to time to review our property.
Issues have taken care. Thank you.