Pros: good atmosphere for the kids and a lot to do for them on premises with lazy river and multiple pools.
Cons: one bar tender during peak hours, waiting very long for drinks (limited menu). Exceptionally rude staff all around. Was told multiple times that I had to come down to the front desk for things we needed or were omitted from our room because they were “short staffed” and couldn’t bring them up. Rooms were not very clean and house keeping does not come at all while you are staying there no matter how long, so please be aware they will simply say we will give you towels and that it is...Nobody will clean your room, not even a bed making and we were there for a week.
Best part of the stay was Brenda, who worked at the breakfast place across the street who was amazing with the kids and always a joy to be around. Brenda, you made the trip for the kids and they still ask where you are!