6/10 Aceptable
Jamie S.
2 ago. 2025
No le gustó: Limpieza
Family vaca!
Arrived to the condo and realized we never received our door code. Reached out to evolve, the management company for this property. Was informed the condo had not been cleaned. We arrived at 6:45 pm, check in was possible at 4 pm. Absolutely no reason our condo should not have been ready. Once in; we dropped our luggage and had to leave so the cleaners could come. Shower curtain in master was moldy, table legs filthy, the beds skirt on one of the twin beds was filthy, 2 trash bags for a 5 day stay, got locked out on our last night! And host has NEVER responded to my contact messages about the issues. Evolve stated I should receive my cleaning fee refunded, and was told I SHOULD receive a call the day after check in. That call never came! Area was nice, Easy to get to, and safe. The pool was VERY hot; but it was extremely hot at the time we visited, but pool areas were very nice and well maintained. Host provided NO metal utensils for the grills. And beach stuff would be great since most travel there for the beach. Overall: will not stay with this host again. Communication was horrible, they could have saved this trip had they just followed through with contacting me and refunding the cleaning fee.
Jamie S.
Se hospedó 5 noches en julio de 2025