- Liked: Cleanliness, staff & service, property conditions & facilities
This place was beautiful and the staff were amazing. The pool looks bigger online though.
Stayed 1 night in Jul 2020
Photo gallery
Guest reviews
Excellent
535 reviews
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Parking included
Air Conditioning
Spa
Restaurant
Cleaning and safety practices
Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided
Map
607 W Thames St, Norwich, CT
Explore the area
Norwich Golf Course10 min walk
Mohegan Sun Arena4 min drive
Mohegan Sun Casino4 min drive
New London, CT (GON-Groton - New London)23 min drive
Choose dates to view prices
Standard Room, 1 Queen Bed
Photos of Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
4.5/5 guest room ratingMore detailsRoom amenities
- 170 sq ft
- Sleeps 2
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
170-sq-foot room with courtyard views
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Room service and free bottled water
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Desk, safe, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub, bathroom emergency pull cord, raised toilet seat, wheelchair accessible, and low-height counter and sink
Non-Smoking
Villa, 1 King Bed with Sofa bed
Photos of Villa, 1 King Bed with Sofa bed
Villa, 1 King Bed with Sofa bed
4.4/5 guest room ratingMore detailsRoom amenities
- 560 sq ft
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 40
Room details
1 King Bed and 1 Double Sofa Bed
560-sq-foot room, balcony with garden views
Relax - Fireplace
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub, bathroom emergency pull cord, raised toilet seat, wheelchair accessible, and low-height counter and sink
Non-Smoking
Villa
Photos of Villa
Villa
4.7/5 guest room ratingMore detailsRoom amenities
- 560 sq ft
- Sleeps 4
- 2 Double Beds OR 1 Double Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 40
Room details
2 Double Beds or 1 Double Sofa Bed
560-sq-foot room, balcony with garden views
Relax - Fireplace
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, unspecified sofa bed, and safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub, bathroom emergency pull cord, raised toilet seat, wheelchair accessible, and low-height counter and sink
Non-Smoking
The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
About this area
Norwich
Located in Norwich, The Spa at Norwich Inn is in the suburbs and next to a golf course. The area's natural beauty can be seen at Upper Falls Heritage Park and Mohegan Park and Memorial Rose Garden, while Mystic Seaport - The Museum of America and the Sea and Norwich Arts Center are cultural highlights. Mystic Aquarium and Institute for Exploration and Dinosaur Place at Nature's Art are also worth visiting. Spend some time exploring the area's activities, including golfing. Our guests love the hotel's location for the nightlife.
What's nearby
- Norwich Golf Course - 10 min walk
- Norwich Arts Center - 4 min drive
- Mohegan Sun Arena - 4 min drive
- Mohegan Sun Casino - 4 min drive
- Tanger Outlet Foxwoods - 17 min drive
Getting around
- New London Union Station - 16 min drive
- Bradley Intl. Airport (BDL) - 58 min drive
Restaurants
- Kensingtons — 1 min walk
- Ascots Pub — 1 min walk
- 99 Restaurant - 3 min drive
- Five Guys - 3 min drive
- Burger King - 3 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of SafeStay (AHLA - USA)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Free self parking
- Free valet parking
- Free RV/bus/truck parking
Food and drink
- Cooked-to-order breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–9:30 AM on weekends: USD 9-16 for adults and USD 9-16 for children
- 2 restaurants
- 1 bar
- Room service available
Things to do
- 18 holes of golf
- Fitness center
- Full-service spa
- Indoor pool
- Outdoor pool
- Pilates classes
- Sauna
- Shopping
- Spa tub
- Yoga classes
Family friendly
- Dry cleaning service
- Indoor pool
- Laundry facilities
- Outdoor pool
Conveniences
- ATM/banking services
- Elevator
- Free newspapers in lobby
- Gift shop/newsstand
- Reception hall
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Porter/bellhop
- Tennis lessons
- Wedding services
Languages spoken
- English
Business services
- 24-hour business center
- Computer station
- Meeting rooms
- Conference center (6932 square feet of space)
Outdoors
- Garden
- Terrace
Spa
- 37 treatment rooms
- Aromatherapy
- Ayurvedic treatments
- Body treatments
- Body wraps
- Couples treatment room(s)
- Detox wraps
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - prenatal
- Massage - Swedish
- Massage - Thai
- Massage/treatment rooms
- Sauna
- Spa open daily
- Spa tub
- Steam room
- Thalassotherapy
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Wheelchair-accessible parking
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Hypo-allergenic bedding
- Linens
Bathroom
- Free toiletries
- Hair dryer
- Shower/tub combination
- Towels
Entertainment
- 32-inch flat-screen TV
- Cable channels
Food and drink
- Free bottled water
More
- Free local calls
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Safe
Policies
Check-in
Check-in from 4 PM - 3 AM
Minimum check-in age - 21
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Resort fee: USD 6.33 per person, per night
The resort fee includes:
- Pool access
- Spa access
- Fitness center access
- Business center/computer access
- Self parking
- Valet parking
- Parking
- Housekeeping
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between USD 9 and USD 16 for adults, USD 9 and USD 16 for children (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer
Contactless check-in and contactless check-out are available
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the spa
Property is also known as
Inn Norwich
Norwich Inn
Norwich Inn Spa
Norwich Spa
Norwich Spa Inn
Spa Norwich
Spa Norwich Inn
The Spa At Norwich Hotel Norwich
Spa Inn
The Spa at Norwich Inn Hotel
The Spa at Norwich Inn Norwich
The Spa at Norwich Inn Hotel Norwich
Frequently asked questions
Guest reviews
4.4
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.1
Property condition
This traveler didn’t leave comments with their review
Stayed 2 nights in Jul 2020
- Liked: Cleanliness, staff & service, amenities
It pains to write this because Tim (manager) and the front of house crew were so lovely. The problems began when we got to the room. The exterior of some of the villas (in the 700 block certainly that we were in) is in DIRE need of painting and repair. MUCH WORSE: apparently some of the villas are also full time condos with owners. We were treated HORRIBLY by these people at the pool--which is a shared pool--- We took our kids and all the residents did was complain. Twice to the front desk and one confronted my wife face to face. The "property manager" of the condos even confronted me about the kids being in the pool. They DID NOT WANT US THERE and let us know it. It was AWFUL. As far as kids go, the restaurant doesn't have a kids menu which left us having to go offsite for food. I like the physical inn itself but this was a truly awful experience.
Stayed 1 night in Jul 2020
This traveler didn’t leave comments with their review
Stayed 1 night in Jul 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was genuinely kind and helpful, the room and spa as beautiful. Due to Covid-19 some options were not available, but it made little difference. I would recommend The Spa at Norwich Inn to anyone who needs a relaxing change of scenery.
Stayed 5 nights in Jul 2020
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