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Crowne Plaza Nairobi Airport, an IHG Hotel

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Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, laptop workspace

Overview of Crowne Plaza Nairobi Airport, an IHG Hotel

Crowne Plaza Nairobi Airport, an IHG Hotel

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
First Freight Lane, Jomo Kenyatta International Airport, Nairobi

Explore the area

  • AirportNairobi (NBO-Jomo Kenyatta Intl.)6 min drive
  • Popular LocationGateway Mall12 min drive
  • Popular LocationThe Nextgen Mall21 min drive
  • Popular LocationSouthfield Mall31 min drive

Choose dates to view prices

About this area

Nairobi

In a national park, Crowne Plaza Nairobi Airport, an IHG Hotel is in Embakasi, a neighborhood in Nairobi with great airport proximity. Gateway Mall and The Nextgen Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Nairobi National Park and Central Park. Looking to enjoy an event or a game while in town? See what's happening at Nyayo National Stadium or Nairobi City Stadium.
Visit our Nairobi travel guideOpens in a new window
Map

What's nearby

  • Gateway Mall - 12 min drive
  • Signature Mall - 20 min drive
  • Nairobi National Park - 21 min drive
  • The Nextgen Mall - 21 min drive
  • Southfield Mall - 31 min drive

Getting around

  • Nairobi Station - 9 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 6 min drive

Restaurants

  • Java House - 4 min drive
  • Paul Caffe - 6 min drive
  • Java House Express - 7 min drive
  • The Tunnel - 9 min drive
  • Empire place - 10 min drive

About this property

Crowne Plaza Nairobi Airport, an IHG Hotel

5-star luxury hotel in the heart of Embakasi
Consider a stay at Crowne Plaza Nairobi Airport, an IHG Hotel and take advantage of a free roundtrip airport shuttle, a poolside bar, and a rooftop terrace. For some rest and relaxation, visit the sauna or steam room, and indulge in a body wrap, a body treatment, or a body scrub. The onsite fine-dining restaurant, KITCHEN 9, features brunch. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), limo/town car service, and a gift shop
  • A front desk safe, express check-in, and outdoor furniture
  • Guest reviews say great things about the helpful staff and proximity to the airport
Room features
All 144 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Guests reviews say good things about the spacious rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • 48-inch LCD TVs with cable channels
  • Electric kettles, daily housekeeping, and electrical adapters/chargers

Languages

Arabic, English, Hindi, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 30 for adults and USD 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • KITCHEN 9
  • AROMA
  • VELOCITY

Things to do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Doorbell and phone notification
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 48-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

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Family friendly
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Guest rating 4.5+
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5 star
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Policies

Check-in

Check-in from noon - anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 90.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: USD 30 for adults and USD 15 for children (approximately)
  • Rollaway bed fee: USD 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Crowne Plaza Nairobi Airport Hotel
Crowne Plaza Nairobi Hotel
Crowne Plaza Nairobi Airport
Crowne Plaza Nairobi Airport, an IHG Hotel Hotel
Crowne Plaza Nairobi Airport, an IHG Hotel Nairobi
Crowne Plaza Nairobi Airport, an IHG Hotel Hotel Nairobi

Frequently asked questions

Does Crowne Plaza Nairobi Airport, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Crowne Plaza Nairobi Airport, an IHG Hotel?

As of Aug 18, 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Nairobi Airport, an IHG Hotel on Aug 23, 2022 start from $144.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Nairobi Airport, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Nairobi Airport, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Crowne Plaza Nairobi Airport, an IHG Hotel?

Check-in is from noon - anytime.

What time is check-out at Crowne Plaza Nairobi Airport, an IHG Hotel?

Check-out is at 10 AM.

Does Crowne Plaza Nairobi Airport, an IHG Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is Crowne Plaza Nairobi Airport, an IHG Hotel located?

Located in Embakasi, this luxury hotel is within 9 mi (15 km) of Gateway Mall, Nairobi National Park, and The Nextgen Mall. Signature Mall and Nyayo National Stadium are also within 12 mi (20 km).

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 343 out of 480 reviews
5 - Excellent 71%
Rating 4 - Good. 108 out of 480 reviews
4 - Good 23%
Rating 3 - Okay. 12 out of 480 reviews
3 - Okay 3%
Rating 2 - Poor. 7 out of 480 reviews
2 - Poor 1%
Rating 1 - Terrible. 10 out of 480 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Ilike it and it is very friendly enviroment
Stayed 1 night in Aug 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Freud my staff. Very convenient as a stopover for an early morning flight next day
Stayed 1 night in Aug 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apple pie was the best. Breast was good
Stayed 1 night in Jul 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
From the on-time free shuttle airport pickup to the safety measures taken at the property, the staff at the Crowne Plaza were excellent! All services were done with a smile and they even allowed us to store our luggage in between our safaris in Uganda and the Masai Maara. Highly recommended!
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Concierge arranged safari tours in between our flights, very convenient.
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in May 2022

5/5 Excellent

Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a jewell of the IHG family of hotels, great staff and great overall experience. I would easily stay here again and spread good news about this property to others. Keith O.
Stayed 3 nights in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we commend the excellent service extended by a person ncalled Judith in the restaurant for her exceptional service
Stayed 1 night in May 2022

5/5 Excellent

Stayed 1 night in May 2022