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Palazzo Firenze

Photo gallery for Palazzo Firenze

Outdoor pool
Front of property
Classic Double Room | Minibar, in-room safe, soundproofing, free WiFi
Rooftop terrace
Suite | Bathroom | Separate tub and shower, free toiletries, hair dryer, bidet

Overview of Palazzo Firenze

Palazzo Firenze

4.0 star property
8.6 out of 10 Excellent
8.6/10 Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry
16 Via Firenze, Naples, 80134

Explore the area

  • Popular LocationNaples Underground17 min walk
  • Popular LocationSansevero Chapel Museum18 min walk
  • Popular LocationNaples National Archaeological Museum2 min drive
  • AirportNaples (NAP-Naples Intl.)23 min drive

Room options

About this area


Palazzo Firenze is located in Naples City Centre, a neighborhood in Naples, and is near a metro station. Castel dell'Ovo is a notable landmark, and some of the area's activities can be experienced at Port of Naples and Molo Beverello Port. Looking to enjoy an event or a game while in town? See what's happening at Piscina Scandone or Stadio Diego Armando Maradona.

What's nearby

  • Piazza Giuseppe Garibaldi - 5 min walk
  • Palazzo Marigliano - 14 min walk
  • Naples Underground - 17 min walk
  • Sansevero Chapel Museum - 18 min walk
  • Naples National Archaeological Museum - 2 min drive

Getting around

  • Piazza Garibaldi Station - 2 min walk
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples Intl. Airport (NAP) - 30 min drive


  • Caffè Mexico - 4 min walk
  • Pasticceria Attanasio - 2 min walk
  • Gran Caffè Novara SRL - 3 min walk
  • Pasticceria Eredi Carraturo - 3 min walk
  • McDonald's - 2 min walk

About this property

Palazzo Firenze

4-star hotel located in Naples City Centre
Located close to Port of Naples, Palazzo Firenze provides a free breakfast buffet, a terrace, and dry cleaning/laundry services. The onsite restaurant, Palazzo Firenze, features local cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
You'll also enjoy perks such as:
  • A front-desk safe, luggage storage, and an elevator
  • Smoke-free premises, concierge services, and tour/ticket assistance
  • A 24-hour front desk and multilingual staff
  • Guest reviews speak highly of the breakfast
Room features
All 40 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Bathrooms with separate tubs/showers and showers
  • Flat-screen TVs with digital channels
  • Heating and daily housekeeping


English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 10 feet (EUR 25 per day)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palazzo Firenze

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms


  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance


  • Terrace


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility available in select rooms


  • Smoke-free property

Room amenities


  • Bedsheets provided


  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels


  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar


  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Similar properties



Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age: 18


Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 25 per day (10 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Palazzo Firenze Hotel
Palazzo Firenze Naples
Palazzo Firenze Hotel Naples

Frequently asked questions

Is Palazzo Firenze pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Palazzo Firenze?

As of May 28, 2023, prices found for a 1-night stay for 2 adults at Palazzo Firenze on May 31, 2023 start from $173.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Palazzo Firenze?

Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Palazzo Firenze?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Palazzo Firenze located?

Located in Naples City Centre, this hotel is within 2 mi (3 km) of Piazza Giuseppe Garibaldi, Port of Naples, and Via Toledo. Molo Beverello Port and Piazza del Plebiscito are also within 3 mi (5 km). Piazza Garibaldi Station and Principe Umberto Tram Stop are within a 5-minute walk.




Rating 10 - Excellent. 109 out of 200 reviews" "
" "10 - Excellent 55%
Rating 8 - Good. 65 out of 200 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 16 out of 200 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 3 out of 200 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 7 out of 200 reviews" "
" "2 - Terrible 4%




Staff & service




Property conditions & facilities




10/10 Excellent


Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, the breakfast was delicious, and plenty of options. My only complaints about the property are that it's in a little bit of a rough area with a lot of people on the streets nearby and we didn't really feel safe walking around. The room was nice (though you have to leave your keys at the front desk when leaving the hotel to go out due to heavy reports of pick-pockets nearby). We had no complaints and enjoyed our stay but we were on the 3rd floor above the street and the streets were loud! Honking, noisy cars until a little after midnight made it a little tough to sleep. In Rome, we were in a similar hotel where they had metal shutters that were controlled with a button and would close over the window shutting out all the ambient sound. Could definitely have used this here!
Stayed 2 nights in May 2023

10/10 Excellent


Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, clean, comfortable with great service. Around the hotel lots of garbage from homeless.
Stayed 4 nights in May 2023

10/10 Excellent

Adrian O

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with the people that work there !!
Stayed 3 nights in May 2023

10/10 Excellent


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

2/10 Terrible


Stayed 2 nights in Apr 2023

10/10 Excellent


Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property and its location to the train station. Service was excellent and so were the rooms. They were so huge! Breakfast was great and just overall good service. Location around hotel is a bit sketchy, but I would totally stay here again. Thank you!
Stayed 1 night in Apr 2023

8/10 Good


Stayed 2 nights in Mar 2023

10/10 Excellent


Liked: Property conditions & facilities
Convenient location for train station. Staff outstanding!! Good breakfast. Neighborhood seemed rough.
Stayed 1 night in Mar 2023

8/10 Good


Stayed 5 nights in Feb 2023

10/10 Excellent


Stayed 6 nights in Feb 2023