COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Check restrictions for your trip.Opens in a new window
See all properties

Overview of Comfort Inn & Suites Nashville Franklin Cool Springs

Photo gallery

Featured Image
Indoor pool
Premium bedding, down comforters, pillowtop beds, individually decorated
Premium bedding, down comforters, pillowtop beds, individually decorated
Premium bedding, down comforters, pillowtop beds, individually decorated

Comfort Inn & Suites Nashville Franklin Cool Springs

2.5 out of 5

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationCoolSprings Galleria9 min walk
    Popular LocationAspen Grove Park3 min drive
    Popular LocationThe Factory6 min drive
    AirportNashville, TN (BNA-Nashville Intl.)26 min drive

Choose dates to view prices

About this area

Franklin

In the business district, Comfort Inn & Suites Nashville Franklin Cool Springs is in an area with good shopping. Carter House and Carnton Plantation are notable landmarks, and travelers looking to shop may want to visit CoolSprings Galleria and The Factory. Nashville Zoo and Cheekwood Estate & Gardens are also worth visiting. Spend some time exploring the area's activities, including golf lessons and golfing.
Visit our Franklin travel guideOpens in a new window
View in a map
Map
Popular Location

What's nearby

  • CoolSprings Galleria - 9 min walk
  • Aspen Grove Park - 3 min drive
  • Boiler Room Theatre - 6 min drive
  • The Factory - 6 min drive
  • Fort Granger Park - 7 min drive

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 26 min drive

Restaurants

  • Connors Steak & Seafood — 4 min walk
  • The Cheesecake Factory — 10 min walk
  • Bonefish Grill — 13 min walk
  • Drake's — 13 min walk
  • Chuy's — 15 min walk

About this property

Comfort Inn & Suites Nashville Franklin Cool Springs

Suburban hotel with free breakfast and indoor pool
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. All 65 individually decorated rooms provide free WiFi, free wired Internet, and pillowtop beds. Comforts include premium bedding and pillow menus, and guests will also find conveniences like refrigerators and microwaves.
Comfort Inn & Suites Nashville Franklin Cool Springs offers 65 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Franklin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 6:30 AM–9:30 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping mall

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Renovated entire property - September 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 40-inch LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of USD 25 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cool Springs Inn
Country Carlson Franklin/Cool Springs
Country Inn Carlson Franklin/Cool Springs
Country Inn Carlson Franklin/Cool Springs Franklin
Country Carlson Franklin/Cool Springs Franklin
Country Inn Suites by Radisson Cool Springs TN
Comfort Inn & Suites Nashville Franklin Cool Springs Hotel
Comfort Inn & Suites Nashville Franklin Cool Springs Franklin

Frequently asked questions

4.2
Very Good
Rating 5 - Excellent. 466 out of 973 reviews
5 - Excellent 48%
Rating 4 - Good. 354 out of 973 reviews
4 - Good 36%
Rating 3 - Okay. 93 out of 973 reviews
3 - Okay 10%
Rating 2 - Poor. 35 out of 973 reviews
2 - Poor 4%
Rating 1 - Terrible. 25 out of 973 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff member that checked us in was very nice, very respectful! We had to go get clean towels and washcloths our second day. My husband went to the desk and asked for 3 towels and 3 washcloths since there were 3 adults staying in our room. The desk employee didn't say a word to him, went and got 4 towels and 1 washcloth....apparently didn't listen. My husband had to go back and get 2 more. Also was not spoken to either time. Biscuits I thought were very good, but very minimal breakfast if you are expecting more. Very clean and quiet rooms, comfortable beds, well upkept grounds.
Stayed 2 nights in May 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Clean, friendly om bike shop.staff. Enjoyed workout room. Loys of motorcycle noise from next door.
Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in May 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an average stay. It was what I expected. No complaints and the bed and pillows were very comfortable. The brown bag sausage, egg and cheese biscuit was good.
Stayed 1 night in May 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, easy parking, convenient location.
Stayed 3 nights in Apr 2021