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DoubleTree by Hilton New Orleans

Photo gallery for DoubleTree by Hilton New Orleans

Featured Image
Outdoor pool
Fridge, coffee/tea maker
42-inch flat-screen TV with satellite channels, video-game console
42-inch flat-screen TV with satellite channels, video-game console

Overview of DoubleTree by Hilton New Orleans

DoubleTree by Hilton New Orleans

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
300 Canal St, New Orleans, LA, 70130

Explore the area

  • Popular LocationCanal Street1 min walk
  • Popular LocationHarrah's New Orleans Casino1 min walk
  • Popular LocationMercedes-Benz Superdome19 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)25 min drive

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About this area

New Orleans

Located in New Orleans's New Orleans Central Business District neighborhood, DoubleTree by Hilton New Orleans is in the city center. The area's natural beauty can be seen at Jackson Square and Louis Armstrong Park, while Audubon Aquarium of the Americas and Audubon Zoo are popular area attractions. Looking to enjoy an event or a game? See what's going on at Mercedes-Benz Superdome or Smoothie King Center. Spend some time exploring the area's activities, including golfing.
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Map

What's nearby

  • Canal Street - 1 min walk
  • Harrah's New Orleans Casino - 1 min walk
  • Audubon Aquarium of the Americas - 4 min walk
  • Henry Clay Statue - 8 min walk
  • Mercedes-Benz Superdome - 19 min walk

Getting around

  • New Orleans Union Passenger Terminal - 7 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 25 min drive

Restaurants

  • The Ruby Slipper Cafe — 2 min walk
  • The Swizzle Stick Bar — 3 min walk
  • Mother's Restaurant — 3 min walk
  • CHOPHOUSE NEW ORLEANS — 3 min walk
  • Creole House Restaurant & Oyster Bar — 4 min walk

About this property

DoubleTree by Hilton New Orleans

4-star New Orleans hotel in New Orleans Central Business District, walk to Canal Street
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 367 rooms provide conveniences like refrigerators and coffee makers, plus WiFi and flat-screen TVs with satellite channels. Other amenities available to guests include room service, free newspapers, and video-game consoles.
DoubleTree by Hilton New Orleans offers 367 accommodations with laptop-compatible safes and video-game consoles. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 11.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured uncovered valet parking on site (USD 45.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Breakfast available for a fee: USD 18.95 for adults and USD 12.00 for children
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated entire property - November 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

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Hotel
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4 star
4 star
Pool
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Washer and dryer
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Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 4:00 PM - 3 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 18.95 for adults and USD 12.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 11.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 45.00 per night (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Hotel New Orleans
DoubleTree Hilton New Orleans
DoubleTree New Orleans
Hilton DoubleTree New Orleans
Hilton New Orleans DoubleTree
New Orleans DoubleTree
New Orleans DoubleTree Hilton
New Orleans Hilton DoubleTree
Doubletree Hotel New Orleans
DoubleTree Hilton New Orleans Hotel
Doubletree By Hilton Orleans
DoubleTree by Hilton New Orleans Hotel
DoubleTree by Hilton New Orleans New Orleans
DoubleTree by Hilton New Orleans Hotel New Orleans

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 494 out of 879 reviews
5 - Excellent 56%
Rating 4 - Good. 253 out of 879 reviews
4 - Good 29%
Rating 3 - Okay. 74 out of 879 reviews
3 - Okay 8%
Rating 2 - Poor. 31 out of 879 reviews
2 - Poor 4%
Rating 1 - Terrible. 27 out of 879 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was eager to help!
Stayed 2 nights in Jul 2021

3/5 Okay

Traveled with partner
Stayed 3 nights in Jul 2021

3/5 Okay

Traveled with family
Disliked: Cleanliness, amenities
I’ve stayed at this property before and haven’t had so many issues like i had on this trip. For starters Bc of covid we were told we wouldn’t have anyone to clean the room unless we requested it. We noticed that NO ONE came onto our floor to at least clean the elevator waiting area we saw cookies and discarded drink cups on the floor and inside the elevators. Our room stayed not even though we had it on 60 and our bed squeaked.
Stayed 3 nights in Jul 2021

3/5 Okay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are nice and hotel is clean but too noisy it is even worse than cheap motel
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Close to everything but still safe and quiet.
Stayed 3 nights in Jul 2021