DoubleTree by Hilton New Orleans

Photo gallery for DoubleTree by Hilton New Orleans

Primary image
Outdoor pool
42-inch flat-screen TV with satellite channels, video-game console
42-inch flat-screen TV with satellite channels, video-game console
42-inch flat-screen TV with satellite channels, video-game console

Overview of DoubleTree by Hilton New Orleans

DoubleTree by Hilton New Orleans

4.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
300 Canal St, New Orleans, LA, 70130

Explore the area

  • Popular LocationCanal Street1 min walk
  • Popular LocationHarrah's New Orleans Casino1 min walk
  • Popular LocationErnest N. Morial Convention Center16 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)25 min drive

Choose dates to view prices

About this area

New Orleans

Located in New Orleans, DoubleTree by Hilton New Orleans is in the city center. Audubon Aquarium of the Americas and Audubon Insectarium are local attractions and those in the mood for shopping can visit Canal Street and The Shops at Canal Place. Looking to enjoy an event or a game while in town? See what's happening at Caesars Superdome or Smoothie King Center. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Canal Street - 1 min walk
  • Harrah's New Orleans Casino - 1 min walk
  • Audubon Aquarium of the Americas - 4 min walk
  • Julia Street Cruise Terminal - 9 min walk
  • Ernest N. Morial Convention Center - 16 min walk

Getting around

  • New Orleans Union Passenger Terminal - 8 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 25 min drive

Restaurants

  • The Ruby Slipper Cafe - 2 min walk
  • Mother's Restaurant - 3 min walk
  • CHOPHOUSE NEW ORLEANS - 3 min walk
  • Ruth's Chris Steak House - 4 min walk
  • Gordon Biersch - 4 min walk

About this property

DoubleTree by Hilton New Orleans

4-star New Orleans hotel in New Orleans Central Business District, walk to Canal Street
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
DoubleTree by Hilton New Orleans offers 367 accommodations with laptop-compatible safes and video-game consoles. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), Safe Travels (WTTC - Global), and SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 11.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured uncovered valet parking on site (USD 45.00 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Food and drink

  • Breakfast available for a fee: USD 18.95 for adults and USD 12.00 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Phone accessibility kit
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated entire property - November 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 3 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: USD 18.95 for adults and USD 12.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 11.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 45.00 per night (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Hotel New Orleans
DoubleTree Hilton New Orleans
DoubleTree New Orleans
Hilton DoubleTree New Orleans
Hilton New Orleans DoubleTree
New Orleans DoubleTree
New Orleans DoubleTree Hilton
New Orleans Hilton DoubleTree
Doubletree Hotel New Orleans
DoubleTree Hilton New Orleans Hotel
Doubletree By Hilton Orleans
DoubleTree by Hilton New Orleans Hotel
DoubleTree by Hilton New Orleans New Orleans
DoubleTree by Hilton New Orleans Hotel New Orleans

Frequently asked questions

Does DoubleTree by Hilton New Orleans have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at DoubleTree by Hilton New Orleans?

As of Aug 17, 2022, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton New Orleans on Aug 29, 2022 start from $104.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton New Orleans pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree by Hilton New Orleans?

Valet parking is available for USD 45.00 per night.

What time is check-in at DoubleTree by Hilton New Orleans?

Check-in is from 4:00 PM - 3 AM.

What time is check-out at DoubleTree by Hilton New Orleans?

Check-out is at 11:00 AM.

Where is DoubleTree by Hilton New Orleans located?

Located in New Orleans Central Business District, this hotel is steps from The Shops at Canal Place, Canal Street, and Harrah's New Orleans Casino. Bourbon Street and National World War II Museum are also within 15 minutes. New Orleans Union Passenger Terminal is 21 minutes by foot.

Can I cancel my reservation for free at DoubleTree by Hilton New Orleans and receive a full refund?

Yes, DoubleTree by Hilton New Orleans offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton New Orleans cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 555 out of 1003 reviews
5 - Excellent 55%
Rating 4 - Good. 275 out of 1003 reviews
4 - Good 27%
Rating 3 - Okay. 90 out of 1003 reviews
3 - Okay 9%
Rating 2 - Poor. 44 out of 1003 reviews
2 - Poor 4%
Rating 1 - Terrible. 39 out of 1003 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4.1/5

Eco-friendliness

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very friendly and building was very clean. However the air conditioner didn't work in our room nor did the remote control to TV work. Otherwise bed was very comfortable and room and hallways was clean. Will stay again minus the no air. The PLUS was the warm baked cookies given upon request. Thanks
Stayed 2 nights in Aug 2022

2/5 Poor

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff and concierge were lovely. Room attendants rude and couldnt do the job. Left us without tea, coffee, cups every day. Had to ring reception every day to get some. These were delivered by housekeeping with attitude. Rooms were filthy.
Stayed 5 nights in Jul 2022

1/5 Terrible

Traveled with family
Disliked: Staff & service
When we checked in we were told of a $75 per day accidental fee that will be refunded if it was no issues. Then the valet employees were yelling at each other arguing with a lobby full of people. The manager yelled at them to be quite after they went back and forth for a while. No one even apologized for either of the things.We were given a room that someone else was in. It was very embarrassing to walk in a room with working keys and it was checked out to someone else. Don't think the rooms is worth the price we were changed.. WE WON'T RETURN
Stayed 3 nights in Aug 2022

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Few steps from the casino and other attractions
Stayed 1 night in Aug 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall stay at the property was good. The rooms were clean and for the most part, the staff was polite. I did have food delivered. When I went downstairs to pick up my food, one of the employees asked me if I was delivering food. I told her no, I had a room at the hotel and she responded "Oh, you look like you're delivering food." Other than her snarky comment, the stay was good.
Stayed 3 nights in Jul 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lil smell to it
Stayed 3 nights in Jul 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check In was quick and smooth. The rooms were clean and comfy. And the location was great
Stayed 2 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional and friendly, I would book there again simply based off the staff and location. The room are a decent size but a little bland.
Stayed 3 nights in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to shopping, fitness center, convention center and casino.
Stayed 4 nights in Jun 2022