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DoubleTree by Hilton New Orleans

Star Rating
3.5 out of 5

Photo gallery

Featured Image
Outdoor pool
Outdoor pool
Fridge, coffee/tea maker
42-inch flat-screen TV with satellite channels, video-game console

Guest reviews

4.3/5 Excellent
680 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air Conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

300 Canal St, New Orleans, LA

Explore the area

Popular LocationCanal Street1 min walk
Popular LocationHarrah's New Orleans Casino1 min walk
Popular LocationAudubon Aquarium of the Americas4 min walk
AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)24 min drive

Choose dates to view prices

  • Room, 1 King Bed

    Photos of Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed

  • Room, 2 Queen Beds

    Photos of Room, 2 Queen Beds

    4.6/5 guest room rating

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds

  • King, Deluxe Room

    Photos of King, Deluxe Room

    4.4/5 guest room rating

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsKing, Deluxe Room

  • Junior, Junior Suite, 1 King Bed

    Photos of Junior, Junior Suite, 1 King Bed

    Room amenities

    • 506 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsJunior, Junior Suite, 1 King Bed

  • Deluxe Room, 2 Queen Beds

    Photos of Deluxe Room, 2 Queen Beds

    4.4/5 guest room rating

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsDeluxe Room, 2 Queen Beds

  • Room, 1 King Bed, Accessible, Bathtub

    Photos of Room, 1 King Bed, Accessible, Bathtub

    4.6/5 guest room rating

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Bathtub

  • Penthouse, 2 Bedrooms

    Photos of Penthouse, 2 Bedrooms

    Room amenities

    • 1350 sq ft
    • City view
    • Sleeps 5
    • 2 King Beds
    More detailsPenthouse, 2 Bedrooms

  • Room, 1 King Bed, Accessible (Roll-in shower)

    Photos of Room, 1 King Bed, Accessible (Roll-in shower)

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible (Roll-in shower)

  • Room, 1 King Bed, Accessible (Hearing)

    Photos of Room, 1 King Bed, Accessible (Hearing)

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible (Hearing)

  • Room, Accessible (Hearing)

    Photos of Room, Accessible (Hearing)

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, Accessible (Hearing)

  • Deluxe Room, Accessible

    Photos of Deluxe Room, Accessible

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsDeluxe Room, Accessible

  • Room, Accessible, Bathtub

    Photos of Room, Accessible, Bathtub

    4.6/5 guest room rating

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, Accessible, Bathtub

  • Room, Accessible (Roll-in Shower)

    Photos of Room, Accessible (Roll-in Shower)

    3.8/5 guest room rating

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, Accessible (Roll-in Shower)

  • Junior Suite, 1 King Bed, Ocean View

    Photos of Junior Suite, 1 King Bed, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, Ocean View

  • Junior Suite, 1 King Bed, Accessible, Bathtub

    Photos of Junior Suite, 1 King Bed, Accessible, Bathtub

    Room amenities

    • 550 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, Accessible, Bathtub

  • Suite, 2 Queen Beds

    Photos of Suite, 2 Queen Beds

    Room amenities

    • 600 sq ft
    • City view
    • Sleeps 6
    • 2 Queen Beds
    More detailsSuite, 2 Queen Beds

About this area

New Orleans

Located in New Orleans's Central Business District neighborhood, DoubleTree by Hilton New Orleans is in the city center. The area's natural beauty can be seen at Jackson Square and Louis Armstrong Park, while Audubon Aquarium of the Americas and Audubon Zoo are popular area attractions. Looking to enjoy an event or a game? See what's going on at Mercedes-Benz Superdome or Smoothie King Center. Spend some time exploring the area's activities, including golfing.

Visit our New Orleans travel guide
Map
Popular Location

What's nearby

  • Canal Street - 1 min walk
  • Harrah's New Orleans Casino - 1 min walk
  • Audubon Aquarium of the Americas - 4 min walk
  • Julia Street Cruise Terminal - 9 min walk
  • Jackson Square - 11 min walk

Getting around

  • New Orleans Union Passenger Terminal - 7 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 24 min drive

Restaurants

  • The Ruby Slipper Cafe - 2 min walk
  • Mother's Restaurant - 3 min walk
  • Bon Ton Cafe - 4 min walk
  • Palace Cafe - 5 min walk
  • Grand Isle - 6 min walk
Questions about this property?Find answers

About this property

DoubleTree by Hilton New Orleans

3.5-star New Orleans hotel in Central Business District, walk to Canal Street
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a 24-hour business center are onsite. All 367 rooms provide conveniences like refrigerators and coffee makers, plus WiFi and flat-screen TVs with satellite channels. Other amenities available to guests include room service, free newspapers, and video-game consoles.
DoubleTree by Hilton New Orleans offers 367 accommodations with laptop-compatible safes and video-game consoles. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Hilton CleanStay
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global), SafeStay (AHLA - USA), and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 11.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: USD 44 per day

Food and drink

  • Breakfast available for a fee: USD 18.95 for adults and USD 12.00 for children
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in from 3 PM - 3 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is property policy that all guests must wear a face mask within public areas of the property.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 18.95 for adults and USD 12.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 11.95 per day (rates may vary)
  • Valet parking fee: USD 44 per day (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-out is available
Individually-wrapped food options are available for breakfast
The property affirms that it follows sanitization practices of Hilton CleanStay guidelines
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines; the SafeStay (AHLA - USA) sanitization guidelines; and the Safe Travels (WTTC - Global) sanitization guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

DoubleTree Hilton Hotel New Orleans
DoubleTree Hilton New Orleans
DoubleTree New Orleans
Hilton DoubleTree New Orleans
Hilton New Orleans DoubleTree
New Orleans DoubleTree
New Orleans DoubleTree Hilton
New Orleans Hilton DoubleTree
Doubletree Hotel New Orleans
DoubleTree Hilton New Orleans Hotel
Doubletree By Hilton Orleans
DoubleTree by Hilton New Orleans Hotel
DoubleTree by Hilton New Orleans New Orleans
DoubleTree by Hilton New Orleans Hotel New Orleans

Frequently asked questions

Can I cancel my reservation for free at DoubleTree by Hilton New Orleans and receive a full refund?
Yes, DoubleTree by Hilton New Orleans offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton New Orleans cancellation policy on our site for more details about any exclusions or requirements.
Does DoubleTree by Hilton New Orleans have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at DoubleTree by Hilton New Orleans?
Valet parking is available for USD 44 per day.
What time is check-in at DoubleTree by Hilton New Orleans?
Check-in is from 3 PM–3 AM.
What time is check-out at DoubleTree by Hilton New Orleans?
Check-out is at noon.
Where is DoubleTree by Hilton New Orleans located?
Located in Central Business District, this hotel is steps from The Shops at Canal Place, Canal Street, and Harrah's New Orleans Casino. Audubon Aquarium of the Americas and Decatur Street are also within 5 minutes. New Orleans Union Passenger Terminal is 22 minutes by foot.

Guest reviews

Overall score and ratings for DoubleTree by Hilton New Orleans

4.3
Excellent
680 reviews
5 - Excellent
373
4 - Good
208
3 - Okay
53
2 - Mediocre
25
1 - Poor
21
4.5
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.4
Property condition

3/5

RyanH
Aug 5, 2020
  • Liked: Staff & service
  • Disliked: Amenities

Pretty average. Breakfast is not included. Old hotel but good staff. It's a place to stay at an average price in a decent location.

Stayed 1 night in Aug 2020

5/5 Excellent

Verified traveler
Jul 21, 2020
    This traveler didn’t leave comments with their review
    Stayed 1 night in Jul 2020

    5/5 Excellent

    Verified traveler
    Jul 13, 2020
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Jul 2020

    3/5

    Verified traveler, New Orleans
    Traveled with family and small children, Business traveler
    Jul 6, 2020
    • Liked: Cleanliness, staff & service, property conditions & facilities
    • Disliked: Amenities

    Nothing was opened in the hotel , no food , pool nothing

    Stayed 1 night in Jun 2020

    1/5

    Verified traveler
    Jun 24, 2020
      This traveler didn’t leave comments with their review
      Stayed 1 night in Jun 2020

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