Nice Hotel, well located in French Quarter.
Posted Sep 20, 2016
The Hyatt French Quarter is a nice hotel with a convenient location if you want to spend a lot of time in the French Quarter or at least base yourself in that location. It backs onto Canal street, is close to cable car lines and bus transportation. It is well furnished but personally I did not feel that it completely lived up to the Hyatt franchise. Front employees were excellent. Cleaning staff did not speak English (not completely unusual) and seemed to want to go above and beyond in service but not necessarily in the correct manner. Finding one's toiletries completely re arranged, or other items "organized" and mixed with fellow travellers was likely done with good intentions but not that nicely received. Also on one occasion I caught the cleaning staff putting garbage into a shopping bag that contained a newly purchased shirt. If I had not returned to the room as they were cleaning I would be minus one expensive shirt. Water heat was also an issue, as water was extremely hot. Showering early on our departure date we could only shower in scalding hot water as there seemed to be no cold water available. Front desk said that a Manager would contact me via email (but five days later that has not happened as yet). Another oddity of the room was not having any towel bars. Another down side would be not having any opening windows, although some rooms did have them but not ours. Nice as parts of it were, I would personally choose another hotel next time.