Royal Sonesta New Orleans

Photo gallery for Royal Sonesta New Orleans

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Outdoor pool, open 7:00 AM to 7:00 PM, cabanas (surcharge)
Outdoor pool, open 7:00 AM to 7:00 PM, cabanas (surcharge)
Outdoor pool, open 7:00 AM to 7:00 PM, cabanas (surcharge)
Balcony

Overview of Royal Sonesta New Orleans

Royal Sonesta New Orleans

4.5 star property

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
300 Bourbon St, New Orleans, LA, 70130

Explore the area

  • Popular LocationCanal Street2 min walk
  • Popular LocationHarrah's New Orleans Casino9 min walk
  • Popular LocationCaesars Superdome19 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)28 min drive

Choose dates to view prices

About this area

New Orleans

Royal Sonesta New Orleans is located in French Quarter, a neighborhood in New Orleans, and is in the entertainment district and near a train station. Bourbon Street and Jackson Square are notable landmarks, and travelers looking to shop may want to visit French Market. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Fair Grounds Race Course. Spend some time exploring the area's activities, including golfing and segway rentals/tours. Guests appreciate the hotel's central location.

What's nearby

  • Canal Street - 2 min walk
  • Jackson Square - 8 min walk
  • Saint Louis Cathedral - 9 min walk
  • Harrah's New Orleans Casino - 9 min walk
  • Caesars Superdome - 19 min walk

Getting around

  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • The Bombay Club - 2 min walk
  • Red Fish Grill - 2 min walk
  • Carousel Bar - 2 min walk
  • Mr. B's Bistro - 2 min walk
  • Criollo Restaurant - 2 min walk

About this property

Royal Sonesta New Orleans

Luxury New Orleans hotel in French Quarter, walk to Bourbon Street
4 restaurants, an outdoor pool, and a nightclub are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 5 bars/lounges, a fitness center, and a poolside bar. All 483 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and coffee makers. Guests will also find pillowtop beds, iPod docks, and premium bedding.
Royal Sonesta New Orleans offers 483 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 45.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:30 AM: USD 16-20 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges and 1 poolside bar

Things to do

  • Fitness center
  • Nightclub
  • Outdoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Conference space (20000 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Welcoming dogs and cats only
2 per room (up to 30 lbs)
Pets cannot be left unattended
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 35 per day (for stays between 01 March - 05 March)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 20 per person (approximately)
  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Royal Sonesta
Royal Sonesta Hotel
Royal Sonesta Hotel New Orleans
Royal Sonesta New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta Hotel New Orleans
Sonesta New Orleans
Royal Sonesta New Orleans Hotel
Royal Sonesta Orleans Orleans
Royal Sonesta New Orleans Hotel
Royal Sonesta New Orleans New Orleans
Royal Sonesta New Orleans Hotel New Orleans

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 1342 out of 2396 reviews
5 - Excellent 56%
Rating 4 - Good. 600 out of 2396 reviews
4 - Good 25%
Rating 3 - Okay. 233 out of 2396 reviews
3 - Okay 10%
Rating 2 - Poor. 123 out of 2396 reviews
2 - Poor 5%
Rating 1 - Terrible. 98 out of 2396 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful. Staff was helpful and friendly. The rooms were clean and A/C worked great. The hotel is right on Bourbon St, but our room was very quiet. Our room faced away from Bourbon St, and we couldn’t hear any noise. The work out room was nice. My only complaint was the pillows weren’t comfortable.
Stayed 2 nights in May 2022

2/5 Poor

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
One of the front desk staff named Winter was rude. I called and asked for extra pillows because the ones in the room were flat. I waited for two hours and made 3 phone calls. ON the the 3rd call, Winter told me that they were out of pillows. I asked her why no one told me that the first 2 phone calls and her response was "well we are still out of pillows" No apology for my time wasted. I had to call my travel agent and she got the problem resolved. The manager was aware of the situation. For a room that is a minimum of $600 a night, you would think they would be accommodating and would have personally apologized for the inconvenience and rudeness.
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The lobby is beautiful and smells terrific! Our room was clean and any requests we had were taken care of very quickly. There is a very nice jazz bar attached to the hotel. The courtyard is also very beautiful! Our room overlooked the pool on the fifth floor and only one night was a bit loud because of a pool party. Most nights were very quiet despite being on Bourbon Street. I would definitely stay here again if we returned.
Stayed 5 nights in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the balcony room. Super close to everyrhing. Malcom the bellman was amazing! Can not give him enough praise!
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This historic hotel is right at the center of activity in the French Quarter. If you don't want excessive noise until 2 am, ask for a room in the interior courtyard, or on the 5th floor. It wasn't too bad, louder on the weekend. That being said, you can walk the entire French Quarter, get to the river, and really get a feel for old New Orleans.
Stayed 4 nights in May 2022