Arlo Midtown

Photo gallery for Arlo Midtown

Featured Image
Terrace/Patio
Terrace/Patio
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Arlo Midtown

Arlo Midtown

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
351 West 38th Street, New York, NY, 10018

Explore the area

  • Popular LocationTimes Square7 min walk
  • Popular LocationBroadway13 min walk
  • Popular LocationEmpire State Building15 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)21 min drive

Choose dates to view prices

About this area

New York

Arlo Midtown is located in Midtown, a neighborhood in New York, and is in the entertainment district and near a metro station. Bryant Park and Herald Square reflect the area's natural beauty and area attractions include Madame Tussauds Wax Museum and Chelsea Piers. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden, or consider a night out at St. James Theatre.

What's nearby

  • Times Square - 7 min walk
  • Madison Square Garden - 9 min walk
  • Broadway - 13 min walk
  • Bryant Park - 14 min walk
  • Empire State Building - 15 min walk

Getting around

  • Penn Station - 9 min walk
  • 34 St. - Penn Station - 7 min walk
  • John F. Kennedy International Airport (JFK) - 21 min drive

Restaurants

  • Nearly Ninth Bar + Lounge — 1 min walk
  • Nearly Ninth Coffee Bar — 1 min walk
  • Thai Select — 2 min walk
  • Aceluck Thai Cuisine — 2 min walk
  • 2 Bros. Pizza — 2 min walk

About this property

Arlo Midtown

4-star New York hotel in Midtown with restaurant
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Additionally, a coffee shop/café, a rooftop terrace, and a 24-hour business center are onsite. All 489 rooms offer free WiFi, Netflix, and LED TVs with digital channels. Free local calls, free bottled water, and hair dryers are among the other amenities that guests will find.
Arlo Midtown offers 489 accommodations with laptop-compatible safes and complimentary bottled water. 55-inch LED televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global), and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest accommodations are accessible via mobile device

Safety measures

Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15.00-35.00 per person
  • 1 restaurant and 1 coffee shop/café
  • 2 bars/lounges

Things to do

  • Bicycle tour information
  • Bike parking
  • Bike storage
  • Fitness center

Conveniences

  • Elevator
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Coworking space
  • Meeting rooms - 2

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Handrails in stairways
  • Lever door handles
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LED TV
  • Digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Premium channels
  • Streaming services

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Recycling

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15.00 and USD 35.00 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash
This property uses eco-friendly cleaning products

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Arlo Midtown Hotel
Arlo Midtown New York
Arlo Midtown Hotel New York

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 245 out of 322 reviews
5 - Excellent 76%
Rating 4 - Good. 54 out of 322 reviews
4 - Good 17%
Rating 3 - Okay. 11 out of 322 reviews
3 - Okay 3%
Rating 2 - Poor. 4 out of 322 reviews
2 - Poor 1%
Rating 1 - Terrible. 8 out of 322 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemed very cozy to me…and really laid back…it had the feel of what a vacation should be RELAXING
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice new and modern hotel. Great location, close to metro, Time square and Hudson Yard. The area is not the best, but that is New York.
Stayed 3 nights in Sep 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location was right near time square and near penn train station which was great since we took the train into the city. it was a very pretty hotel with a small rooftop. we didnt explore much more of the property but what we did see we could tell was very nice. the rooms as many others have mentioned are really small. it worked for just me and my bf but definitely not for families unless you splurge on the bigger rooms with the terrace. also, we were only traveling with carry on luggage so i imagine luggage bigger than that would be a pain to have in the room.
Stayed 3 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying at Arlo and we’re definitely going back for our future NYC trips. The rooms are not as big but it’s very nice and clean. Lobby and lounge area are so pretty and modern as well. The staff was very accommodating for anything we need. Great amenities and facilities such as rooftop bar, gym, and bikes.
Stayed 2 nights in Sep 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sleek design ecofriendly
Stayed 4 nights in Sep 2021