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Mandarin Oriental, New York

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Indoor pool
Premium bedding, down comforters, minibar, in-room safe
55-inch flat-screen TV with cable/satellite channels, pay movies
Premium bedding, down comforters, minibar, in-room safe

Overview of Mandarin Oriental, New York

Mandarin Oriental, New York

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationCentral Park2 min walk
  • Popular LocationTimes Square14 min walk
  • Popular LocationBroadway17 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)43 min drive

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About this area

New York

Located in Midtown neighborhood, Mandarin Oriental, New York is connected to a shopping center. The area's natural beauty can be seen at Central Park and Bryant Park, while Lincoln Center and Metropolitan Opera House are cultural highlights. Looking to enjoy an event or a game? See what's going on at Madison Square Garden, or consider Winter Garden Theatre for a night out. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Guests appreciate the hotel's central location.
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Popular Location

What's nearby

  • Central Park - 2 min walk
  • Times Square - 14 min walk
  • Museum of Modern Art - 16 min walk
  • Broadway - 17 min walk
  • Rockefeller Center - 18 min walk

Getting around

  • Grand Central - 42 St. Station - 3 min drive
  • 59 St. - Columbus Circle Station - 1 min walk
  • John F. Kennedy International Airport (JFK) - 43 min drive

Restaurants

  • Robert — 3 min walk
  • Maison Kayser — 3 min walk
  • Marea — 3 min walk
  • Fluffy's — 4 min walk
  • Rosa Mexicano — 4 min walk

About this property

Mandarin Oriental, New York

5-star luxury hotel connected to a shopping center in Midtown
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a sauna. All 244 rooms boast deep soaking tubs and offer WiFi and 24-hour room service. Guests will also find flat-screen TVs, minibars, and premium bedding.
Mandarin Oriental, New York offers 244 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This New York hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Microwaves, refrigerators, and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open select days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85.00 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–11:00 AM: USD 40.12-40.12 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator (on request)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • Croatian
  • English
  • Filipino
  • French
  • German
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish
  • Swedish

Business services

  • Business center
  • Computer station
  • Meeting room

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open select days
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 55-inch flat-screen TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea filters (reusable)
  • Free bottled water
  • Microwave (on request)
  • Minibar
  • Refrigerator (on request)

More

  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Recycling
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in time starts at 3 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per stay
Dogs welcome
Up to 25 lbs

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 95.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 40.12 and USD 40.12 per person (approximately)
  • Fee for in-room wireless Internet: USD 15 per day (rates may vary)
  • Airport shuttle fee: USD 273 per vehicle (one-way)
  • Self parking fee: USD 54 per day
  • Valet parking fee: USD 85.00 per day
  • Pet fee: USD 250 per accommodation, per stay
  • Rollaway bed fee: USD 95.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mandarin Oriental New York Hotel
Mandarin Oriental Hotel New York
Mandarin Oriental New York
New York Mandarin Oriental
Mandarin New York City
Mandarin Oriental New York City
Mandarin Oriental, New York Hotel New York City
New York City Mandarin Oriental
Mandarin Oriental, York York
Mandarin Oriental, New York Hotel
Mandarin Oriental, New York New York
Mandarin Oriental, New York Hotel New York

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 240 out of 336 reviews
5 - Excellent 71%
Rating 4 - Good. 62 out of 336 reviews
4 - Good 18%
Rating 3 - Okay. 19 out of 336 reviews
3 - Okay 6%
Rating 2 - Poor. 11 out of 336 reviews
2 - Poor 3%
Rating 1 - Terrible. 4 out of 336 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous views!
Stayed 2 nights in Jun 2021

4/5 Good

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
View from the window was spectacular, Central Park.
Stayed 2 nights in May 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service from staff. We would love to stay with you again.
Stayed 3 nights in May 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, hardworking staff
Stayed 1 night in May 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent staff, beautiful hotel very luxurious and the views are amazing. Hotel lobby on 35th Floor and whatever you may need they are there to fulfill. Our check in was delayed by 2 hours; but they bought us cocktails and allowed us to stay past late checkout. 10/10 for US
Stayed 2 nights in May 2021