Renaissance New York Chelsea Hotel

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Premium bedding, down comforters, in-room safe, individually decorated
Premium bedding, down comforters, in-room safe, individually decorated
Premium bedding, down comforters, in-room safe, individually decorated
Premium bedding, down comforters, in-room safe, individually decorated

Overview of Renaissance New York Chelsea Hotel

Renaissance New York Chelsea Hotel

4 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
112 W 25th St, New York, NY, 10001

Explore the area

  • Popular LocationMadison Square Garden10 min walk
  • Popular LocationEmpire State Building12 min walk
  • Popular LocationTimes Square19 min walk
  • AirportNew York, NY (LGA-LaGuardia)15 min drive

Choose dates to view prices

About this area

New York

Renaissance New York Chelsea Hotel is located in Midtown, a neighborhood in New York, and is in the city center. Empire State Building and Times Square are notable landmarks, and travelers looking to shop may want to visit 5th Avenue and Chelsea Market. Check out an event or a game at Madison Square Garden, and consider making time for Chelsea Piers, a top attraction not to be missed. Be sure not to miss outdoor adventures like rock climbing and hiking/biking trails, or hop on a bike rental nearby and take a self-guided tour around New York.

What's nearby

  • 5th Avenue - 4 min walk
  • Madison Square Garden - 10 min walk
  • Empire State Building - 12 min walk
  • Chelsea Market - 17 min walk
  • Times Square - 19 min walk

Getting around

  • New York 23rd St. Station - 3 min walk
  • 23 St. Station (7th Av.) - 5 min walk
  • LaGuardia Airport (LGA) - 15 min drive

Restaurants

  • SomeWhere NoWhere — 1 min walk
  • Cotto — 1 min walk
  • Flatiron Hall Restaurant and Beer Cellar — 3 min walk
  • Grey Bar & Restaurant — 3 min walk
  • Seven Grams Caffe — 3 min walk

About this property

Renaissance New York Chelsea Hotel

4-star New York hotel in Midtown, near 5th Avenue
This smoke-free hotel features a restaurant, a 24-hour health club, and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and conference space. All 341 individually decorated rooms provide free WiFi, free wired Internet, and 24-hour room service. For entertainment, LED TVs come with cable channels, and guests can also appreciate comforts like premium bedding and down comforters.
Renaissance New York Chelsea Hotel offers 341 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 48-inch LED televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 0.2 mi (USD 75 per day)

Food and drink

  • Full breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:30 AM on weekends: USD 25 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Porter/bellhop

Languages spoken

  • English

Business services

  • Conference center (1170 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 48-inch LED TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 4:30 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Dogs welcome
1 per room (up to 45 lbs)
Pets cannot be left unattended
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 28.69 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 25 per person (approximately)
  • Offsite parking fee: USD 75 per day (0.2 mi away; open 24 hours)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Renaissance Hotel
Renaissance New York Chelsea
Renaissance New York Chelsea
Renaissance New York Chelsea Hotel Hotel
Renaissance New York Chelsea Hotel New York
Renaissance New York Chelsea Hotel Hotel New York

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 115 out of 222 reviews
5 - Excellent 52%
Rating 4 - Good. 50 out of 222 reviews
4 - Good 23%
Rating 3 - Okay. 26 out of 222 reviews
3 - Okay 12%
Rating 2 - Poor. 17 out of 222 reviews
2 - Poor 8%
Rating 1 - Terrible. 14 out of 222 reviews
1 - Terrible 6%

4.3/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived 30 minutes ahead of 3pm check in and they were not able to assign me a room until 3:10pm. Not a happy start.
Stayed 1 night in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated bathrooms - very clean room. Nice staff
Stayed 1 night in Oct 2021

2/5 Poor

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service
It’s new but the rooms are small, very crowed in weekends because of the club, Lot of drunk people
Stayed 4 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Easy walking to anywhere in Chelsea and Penn Station.
Stayed 4 nights in Sep 2021

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
On the surface, it is a nice, modern hotel. Front desk is hospitable and friendly. My disappointment started upon inspecting the room for cleaninnes. I arrived at the hotel at 1:40pm on Sat. Rooms were not available. Housekeeping was "cleaning" rooms. I waited in the lobby for about 1 hr. My room was finally ready. Nice looking room, nice view. The bathroom? Words cannot begin to describe what I found. The bathroom floor was covered with hair. So was the shower floor. Water (or pee?) stains on the floor around the toilet. The bathroom had an old, sweaty man funky smell. I talked to front desk manager. There were no other rooms available at the time. I would have to wait. I had an event to get ready for. I couldn't afford to waste more time waiting for another room to be "cleaned". So I wiped the bathroom floor with toilet paper to remove the nasty hair. On my way out, I showed the photos to the manager. "Yeah. That's a housekeeping problem." (You don't say, Sherlock?!). I asked him to have housekeeping detail the bathroom while I was out. The shower was not draining either. The whole bathroom experience was disgusting. The room was never cleaned. Days later I removed the bed covers to find nasty stains at the foot of the bed. I had been sleeping in dirty sheets since day 1. On my last day, I came down with cold. It is so irresponsible for the hotel to not take proper health and cleaning measures in the middle of a pandemic. Btw, housekeeping does not wear masks.
Stayed 3 nights in Sep 2021