- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin at Times Square is amazing. We arrived at the hotel about 4 hours prior to check in and the bell hop was able to store our luggage. I went upstairs to make sure everything was correct with our reservation and I was able to check in early without paying extra. The staff was very friendly. They also upgraded our stay to a window view because it was my daughter’s 10th birthday. Overall my experience was amazing and my daughter loved it. It’s super close to everything and you can not beat the location. The elevators were extremely fast and the hotel is super clean with an overall sophisticated feel. I am super picky about where I stay. I’ve been to NYC 3 times and have stayed at other locations and I can honestly say this hotel tops them all. Thanks for a great experience, we will be back !