Slow check in, we were told we could check in early but when we got there told to come back at 3 they never check people in early. Would have been fine but shouldn’t have told us to come earlier…
Car park was gated which was good.
Staff 50/50 some friendly and helpful, receptionists less so.
Main hotel bar was nice but really flow service waiting 20 minutes for drinks when bar was nearly empty, could use more bar staff. Good cocktails and reasonably priced though.
Room nice but shower head all mouldy and black/green.
Above sky bar totally not worth a visit. Asked reception how to get there and just told downstairs So wandering around a bar downstairs having to ask for direction. Worst place I’ve ever been. Loud, dark, seats all too low and unsuitable for girls in dresses so sit on. Booked for 10 and charged deposit but table wasn’t set up for us, ended up moving outside as inside is a tacky rave. Chav central. Drinks took ages, one of us waiting 55 mins for her drink, spoke to multiple staff about this and was just so poorly ran. Bill full of mistakes. Just a nightmare.
Breakfast was okay, buffet style or al a carte options. Worth the £15. Restaurant staff friendly and helpful.
