Ratings based on 117 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
for Everyoneby A verified traveler from Boston, MA
Excellent hotel!Posted Dec 21, 2015
Perfect location. The room was very cozy. The view was wonderful and the staff were very friendly and helpful. I can't wait to go back in the summer!
for Everyoneby A verified traveler from Michigan
Great hotel in the heart of all Newport has to offPosted Nov 25, 2015
Pros: The room, the bathroom amenities, the lobby, bar and restaurant. The staff
Cons: There was a smell of "gas" from the fireplaces throughout. Valet is probably necessary but at times a hassle, probably very necessary in peak season
Location: Location is prime. walk to EVERYTHING
Great location, very unique vibe. Rooms were very elegant and comfortable. Perhaps a little small. Lobby, bar and restaurant and outside deck/seating really added to the experience. Staff was extremely accomodating and helpful
for Everyoneby A verified traveler
Posted Nov 16, 2015
Excellent hotel choice in Newport as I would highly recommend it.
for Everyoneby A verified traveler from england
Lovely hotel close to amenitiesPosted Oct 23, 2015
Every member of staff was great, couldn't have been more helpful. Our room was lovely, everything you could want. We really enjoyed staying there.
for Couplesby Arthur
Posted Oct 14, 2015 on Hotels
for Everyoneby A verified traveler
GreatPosted Sep 20, 2015
Great location and staff. I wish there somehow could be a pool and spa facility!!!!! Closeby maybe?
for Couplesby Jaci from NYC
Nice place NOT worth the price!Posted Sep 16, 2015 on Hotels
Everything was very nice! The staff was excellent and very accommodating. They couldn't have been nicer! However being someone that has traveled the world and spend time in a fair amount of luxury accommodations, I would never pay $800- $1400 to stay here which is their normal weekend rate. I think the rates here was way over priced! The location is perfect however they don't any amenities that stand out. All their amenities are opened to the public aside from the pool table. They charge a $35 "resort fee" however its not clear what that goes towards?! Parking is $30 per day, which is $10 more than the lot directly next to it. The next time I stay in Newport I will go back to the Marriott which is just as close but bigger or the Hyatt which is a BEAUTIFUL property (outdoor pool overlooking the ocean and Newport Bridge with bonfires) and if you are okay with a little longer of a walk.
for Familiesby A verified traveler
Posted Sep 12, 2015 on Hotels
for Getaway With Friendsby Erin from New York City
DisappointingPosted Sep 6, 2015 on Hotels
For the amount we were charged the pictures were much better than the hotel. The red cottage in in a parking lot. The service of the hotel was terrible. We did not have a working tv, hotel phone, and the internet did not work. With our daily "maid" tip we asked for extra towels we never received. We communicated our disappointment early in our stay and nothing was addressed. The final moment is when we were waiting for the valet to get our car, which they insist on parking right outside our cottage, he looked at us and walked right past us to go somewhere not to return for some time. We finally asked someone to get our key and unparked the car ourselves and were charged $20 for the "valet" - I would not recommend this hotel.
for Couplesby cindy
Posted Sep 4, 2015 on Hotels
Surprising that this level hotel would have inadequate bathroom lighting, no in-room coffee, and complimentary pencils instead of pens.