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Terrace/Patio
Balcony
Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace

Guest reviews

4.7 out of 5 Exceptional
281 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

Free WiFi
Air Conditioning
Spa
Restaurant
Breakfast Available
Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationSt. Vincent De Paul Church7 min walk
Popular LocationOutlet Collection at Niagara16 min drive
Popular LocationFort Niagara State Park35 min drive
AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)57 min drive

Choose dates to view prices

  • Deluxe Room

    5/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 2
    More detailsDeluxe Room
  • Premium Room

    5/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 2
    More detailsPremium Room
  • Studio Suite

    5/5 guest room rating

    Room amenities

    • 486 sq ft
    • Sleeps 4
    More detailsStudio Suite
  • Villa, 1 Bedroom (King Bed)

    3.8/5 guest room rating

    Room amenities

    • 775 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsVilla, 1 Bedroom (King Bed)
  • Villa, 2 Bedrooms

    5/5 guest room rating

    Room amenities

    • 1000 sq ft
    • Sleeps 6
    More detailsVilla, 2 Bedrooms
  • Suite

    5/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Queen Sofa Bed
    More detailsSuite
  • Double Room, 2 Queen Beds

    5/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsDouble Room, 2 Queen Beds
  • Double Room, 2 King Beds

    5/5 guest room rating

    Room amenities

    • 410 sq ft
    • Sleeps 4
    More detailsDouble Room, 2 King Beds
  • Villa, 1 Bedroom (Queen Bed)

    Room amenities

    • 880 sq ft
    • Sleeps 4
    More detailsVilla, 1 Bedroom (Queen Bed)
  • Villa, 2 Bedrooms, Patio

    Room amenities

    • 1000 sq ft
    • Sleeps 6
    More detailsVilla, 2 Bedrooms, Patio

About this area

Niagara-on-the-Lake

Located in Niagara-on-the-Lake's Old Town Historic District neighborhood, 124 on Queen Hotel & Spa is in the city center. Travelers eager for a bit of culture can stop by Shaw Festival Theatre, while those wishing to experience the area's natural beauty can explore Niagara River Gorge and Lake Ontario. Fallsview Indoor Waterpark and Maid of the Mist are also worth visiting. Spend some time exploring the area's activities, including winery tours.
Visit our Niagara-on-the-Lake travel guide
View in a map
Popular Location

What's nearby

  • St. Vincent De Paul Church - 7 min walk
  • Outlet Collection at Niagara - 16 min drive
  • Butterfly Conservatory - 18 min drive
  • Devil's Hole State Park - 26 min drive
  • Fort Niagara State Park - 35 min drive

Getting around

  • Niagara Falls Station - 22 min drive
  • AirportPearson Intl. Airport (YYZ) - 91 min drive

Restaurants

  • Treadwell Cuisine — 1 min walk
  • Gate House — 1 min walk
  • The Olde Angel Inn — 3 min walk
  • Bistro Six-One — 3 min walk
  • Corks — 4 min walk

About this property

124 on Queen Hotel & Spa

3.5-star Niagara-on-the-Lake hotel in Old Town Historic District, walk to Shaw Festival Theatre
This smoke-free hotel features a full-service spa, a restaurant, and a coffee shop/café. WiFi in public areas is free. Other amenities include a rooftop terrace, a meeting room, and concierge services. All 17 rooms offer free WiFi, pillowtop beds, and flat-screen TVs. Guests will also find coffee makers, free weekday newspapers, and free local calls. Housekeeping is available on request.
124 on Queen Hotel & Spa offers 17 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa at 124. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free nearby parking
  • Limited parking spaces

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–10:30 AM: CAD 15-25 for adults and CAD 15-25 for children
  • 1 restaurant and 1 coffee shop/café

Things to do

  • Full-service spa

Family friendly

  • Dry cleaning service

Conveniences

  • No elevators

Guest services

  • Concierge services
  • Dry cleaning service
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 1 meeting room

Outdoors

  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Assistive listening devices available
  • Braille signage

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Heating
  • Linens
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 4 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from January 19 2019 to April 30 2021 (completion date subject to change). The following areas are affected:
  • Parking area

Alternate facilities will be available offsite during the renovation.

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 15 and CAD 25 for adults, CAD 15 and CAD 25 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

124 Queen Hotel Niagara-on-the-Lake
124 Queen Hotel
124 Queen Niagara-on-the-Lake
124 on Queen Hotel & Spa Hotel
124 on Queen Hotel & Spa Niagara-on-the-Lake
124 on Queen Hotel & Spa Hotel Niagara-on-the-Lake

Frequently asked questions

Can I cancel my reservation for free at 124 on Queen Hotel & Spa and receive a full refund?
Yes, 124 on Queen Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to 124 on Queen Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
Is 124 on Queen Hotel & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at 124 on Queen Hotel & Spa?
Limited spots are available. There is free parking nearby.
What time is check-in at 124 on Queen Hotel & Spa?
Check-in is from 4 PM–11:00 PM. Late check-in is available during limited hours.
What time is check-out at 124 on Queen Hotel & Spa?
Check-out is at 11 AM.
Where is 124 on Queen Hotel & Spa located?
Located in Old Town Historic District, this spa hotel is within a 10-minute walk of Niagara River Gorge, Lake Ontario, and Shaw Festival Theatre. Fort George National Historic Site and Butterfly Conservatory are also within 12 mi (20 km).
4.7
Exceptional
281 reviews
5 - Excellent
218
4 - Good
50
3 - Okay
12
2 - Poor
1
1 - Terrible
0

4.9/5

Cleanliness

4.8/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

5/5 Excellent

Stayed 2 nights in Sep 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at 124 Queen is outstanding. We arrived early, the receptionist was friendly, helpful and pre-registered us so we could park and wander. When we came back, everything was ready and the receptionist not only offered us help with our bags but also to deliver ice to our room for the wine she noticed we had purchased. The location is central - we walked to everything. There are renovations underway to expand the hotel behind the main building but they don't start work super early and wrap at a decent time so we were never disturbed by the noise or activity. We had a premium room (balcony, fireplace included). Little touches make a difference - like Occitane toiletries, quality bedding and full bath sheets (large enough to wrap yourself in and cover all your bits comfortably, fluffy enough to absorb water instead of becoming soaked instantly). Unlike many hotels, bottled water is included and was in the fridge ready for us with additional bottled water available for free if needed. The keurig in the room had decent quality coffee as well as tea and there were full wine glasses and a corkscrew ready (they clearly understand guests needs!). Breakfast is included but is take out or patio only. We took it back to our room's balcony and enjoyed people watching and still had privacy/quiet. Breakfast consisted of yogurt, full bottle of organic juice, quiche, croissant and a fresh peach for each person. Tasty and a great start to the day! Will be back.
Stayed 1 night in Sep 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very well done. Incredibly friendly staff. Perfectly situated for a few day getaway. Looking forward to returning in the near future.
Stayed 3 nights in Aug 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy, the location is terrific and the room was clean and comfortable. Would gladly stay there again on a future visit!
Stayed 2 nights in Aug 2020