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Quality Hotel & Suites At The Falls

Photo gallery for Quality Hotel & Suites At The Falls

Exterior
Indoor pool
Indoor spa tub
Indoor pool
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Quality Hotel & Suites At The Falls

Quality Hotel & Suites At The Falls

2.5 star property

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
Map
240 1st Street, Niagara Falls, NY, 14303

Explore the area

  • Popular LocationNiagara Falls State Park5 min walk
  • Popular LocationRainbow Bridge9 min walk
  • Popular LocationClifton Hill17 min walk
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)34 min drive

Room options

About this area

Niagara Falls

Quality Hotel & Suites At The Falls is located in Downtown Niagara Falls, a neighborhood in Niagara Falls, and is near a metro station and in a state park. The area's natural beauty can be seen at Old Falls Street and Cave of the Winds, while Niagara Adventure Theater and Niagara Wax Museum of History are cultural highlights. Fallsview Indoor Waterpark and Niagara Gorge Discovery Center are also worth visiting. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's location for the sightseeing.
Visit our Niagara Falls travel guideOpens in a new window
Map

What's nearby

  • Old Falls Street - 1 min walk
  • Niagara Falls Culinary Institute - 1 min walk
  • Niagara Falls State Park - 5 min walk
  • Rainbow Bridge - 9 min walk
  • Clifton Hill - 17 min walk

Getting around

  • Niagara Falls Station - 4 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • Twist O' the Mist - 5 min walk
  • Western Door - 7 min walk
  • Zaika Indian Cuisine - 7 min walk
  • Power City Eatery - 8 min walk
  • Donatello's - 8 min walk

About this property

Quality Hotel & Suites At The Falls

Hotel located in Downtown Niagara Falls
Located close to Niagara Falls Culinary Institute and Old Falls Street, Quality Hotel & Suites At The Falls provides a free breakfast buffet, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the hot tub. Be sure to enjoy a meal at Legends Bar, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • RV/bus/truck parking, express check-out, and a billiards/pool table
  • A TV in the lobby, concierge services, and luggage storage
  • Guest reviews say good things about the overall value, helpful staff, and location
Room features
All 206 rooms include comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch HDTVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Free offsite parking

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Legends Bar
  • Papa John's

Things to do

  • Billiards/pool table
  • Indoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Elevator
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Restaurant dining guide
  • Turndown service

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Policies

Check-in

Check-in from 4 PM - 7 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • 7 percent destination fee will be charged
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Pool access
  • Business center/computer access
  • Newspaper
  • Faxes
  • In-room bottled water
  • In-room coffee
  • Concierge service
  • Laundry facilities
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Frequently asked questions

Does Quality Hotel & Suites At The Falls have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Quality Hotel & Suites At The Falls?

As of Feb 9, 2023, prices found for a 1-night stay for 2 adults at Quality Hotel & Suites At The Falls on Feb 22, 2023 start from $58.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Hotel & Suites At The Falls pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Hotel & Suites At The Falls?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Quality Hotel & Suites At The Falls?

Check-in is from 4 PM - 7 AM. Late check-in is available during limited hours.

What time is check-out at Quality Hotel & Suites At The Falls?

Check-out is at 11 AM.

Where is Quality Hotel & Suites At The Falls located?

Located in Downtown Niagara Falls, this hotel is steps from Old Falls Street, Niagara Falls Culinary Institute, and Niagara Adventure Theater. Conference Center Niagara Falls and Seneca Niagara Resort & Casino are also within 5 minutes.

Can I cancel my reservation for free at Quality Hotel & Suites At The Falls and receive a full refund?

Yes, Quality Hotel & Suites At The Falls offers free cancellation on select room rates, because flexibility matters! Please refer to Quality Hotel & Suites At The Falls cancellation policy on our site for more details about any exclusions or requirements.

Quality Hotel & Suites At The Falls Reviews

Quality Hotel & Suites At The Falls Reviews

Reviews

6.6
Rating 10 - Excellent. 214 out of 1014 reviews" "
" "10 - Excellent 21%
Rating 8 - Good. 303 out of 1014 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 219 out of 1014 reviews" "
" "6 - Okay 22%
Rating 4 - Poor. 157 out of 1014 reviews" "
" "4 - Poor 15%
Rating 2 - Terrible. 121 out of 1014 reviews" "
" "2 - Terrible 12%

6.4/10

Cleanliness

7.2/10

Staff & service

6.5/10

Amenities

6.1/10

Property conditions & facilities

6.3/10

Eco-friendliness

Reviews

8/10 Good

Samuel

Liked: Staff & service, amenities, property conditions & facilities
I went in December so it is the offseason. The hotel itself was great. The US side of Niagara Falls was pretty dead though, hard to find a restaurant. Luckily Quality Hotel did have a Papa johns attached to the hotel, they also had a decent breakfast (Yogurt, bagels, and waffle makers). Pretty quiet hotel. Mostly clean (some pieces of plastic and other things on the carpet). Bathroom was spacious and had everything in it (towels, toiletries etc) I recommend booking with Quality hotel, check out the US side one day and spend the rest of your time in Canada. The Canadian side has a lot more activities, restaurants and amusement parks which are open throughout the winter.

6/10 Okay

Rachel, Niagara falls

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The room was not very clean dirt in every corner of the bathroom the ice bucket and tray had 2 inches of dust old food and the ice bucket had mold in it the bed had long black hair and crumbs
Stayed 1 night in Jan 2023

2/10 Terrible

James

Liked: Staff & service
Close to casino terrible check in took 11/2 hr to get me into a proper room..
Stayed 1 night in Dec 2022

2/10 Terrible

José

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel no es lo que está en las fotos

6/10 Okay

ROMUALDO

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Door to room would not lock. Did not need room key to open door. Requested new room.
Stayed 2 nights in Nov 2022

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awesome place to stay near the falls!
Stayed 2 nights in Nov 2022

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities
Employees were very friendly. Parking was not ideal

6/10 Okay

Jagatjeet

Traveled with partner
Liked: Staff & service
Convenient location - walking distance to the falls. Learnt that hot breakfast is only served during the weekend.

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
There was no parking available on site. Had to park in a garage 2 blocks away. Front desk staff too busy having a conversation with themselves to help.
Stayed 1 night in Nov 2022

8/10 Good

Melissa

Stayed 2 nights in Oct 2022