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ANA Crowne Plaza Niigata, an IHG Hotel

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Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of ANA Crowne Plaza Niigata, an IHG Hotel

ANA Crowne Plaza Niigata, an IHG Hotel

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
5-11-20 Bandai Chuo-ku, Niigata, Niigata-ken, 950-8531

Explore the area

  • Popular LocationToki Messe13 min walk
  • AirportNiigata (KIJ)15 min drive
  • Popular LocationNiigata Racecourse22 min drive
  • Popular LocationNiitsu Art Museum29 min drive

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About this area

Niigata

Located in Niigata, ANA Crowne Plaza Niigata, an IHG Hotel is in the city center and near a train station. Aizu Yaichi Memorial Museum and Niigata City History Museum are cultural highlights, and travelers looking to shop may want to visit Pier Bandai and Bandai Pavilion. Tokimeki Bandaijima Ramen Village and Marinepia Nihonkai are also worth visiting.
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Map

What's nearby

  • Bandai Bridge - 8 min walk
  • Befco Bakauke Observatory Room - 12 min walk
  • Toki Messe - 13 min walk
  • Niigata Racecourse - 22 min drive
  • Niitsu Art Museum - 29 min drive

Getting around

  • Niigata Station - 12 min walk
  • Niigata Airport (KIJ) - 15 min drive

Restaurants

  • Kura — 1 min walk
  • Tendan — 1 min walk
  • Season Cafe — 3 min walk
  • McDonald's Niigata Bandai — 3 min walk
  • Ramen Jiro Niigata — 3 min walk

About this property

ANA Crowne Plaza Niigata, an IHG Hotel

4-star Niigata hotel in Chuo Ward, near Toki Messe
Along with 4 restaurants, this smoke-free hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services. All 182 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and flat-screen TVs with digital channels. Guests will also find refrigerators, minibars, and room service.
ANA Crowne Plaza Niigata, an IHG Hotel offers 182 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1200 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: JPY 2500 per person
  • 4 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Refrigerator

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Conference space (31054 square feet)
  • Meeting rooms

Spa

  • Aromatherapy
  • Massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Niigata
Niigata
Chuo Ward
Chuo Ward
Washer and dryer
Washer and dryer
Hotel
Hotel
Family friendly
Family friendly
4 star
4 star
Guest rating 4+
Guest rating 4+
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3000.0 per night
Cribs (infant beds) are available for JPY 1210.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2500 per person (approximately)
  • Self parking fee: JPY 1200 per day (in/out privileges)
  • Crib (infant bed) fee: JPY 1210.0 per night
  • Rollaway bed fee: JPY 3000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ana Crowne Plaza Niigata
Ana Niigata
Crowne Plaza Ana Hotel Niigata
Crowne Plaza Ana Niigata
Crowne Plaza Niigata
ANA Crowne Plaza Niigata Hotel
ANA Crowne Plaza Niigata
ANA Crowne Plaza Niigata, an IHG Hotel Hotel
ANA Crowne Plaza Niigata, an IHG Hotel Niigata
ANA Crowne Plaza Niigata, an IHG Hotel Hotel Niigata

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 252 out of 492 reviews
5 - Excellent 51%
Rating 4 - Good. 191 out of 492 reviews
4 - Good 39%
Rating 3 - Okay. 34 out of 492 reviews
3 - Okay 7%
Rating 2 - Poor. 10 out of 492 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 492 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities
Write a review

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel room, close to the train station, exceptionally friendly staff that did their best with our party that knew almost no Japanese.
Stayed 1 night in Oct 2020

3/5 Okay

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
滞在としては、ロケーションや価格、広さの点でよかったと思います。 しかし、お風呂場に髪の毛が落ちていたり、トイレに飛び散り汚れがあったり、湯沸しポットが壊れていたのが残念でした。
Stayed 1 night in Jun 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Niigata.
ANA Crown Hotel Niigata is a pleasant hotel. Shopping and dining districts and Niigata Station are in walking distance. Staffs are very attentive and ready to help us.
Stayed 1 night in Feb 2020