Northern Madeira Vacations from $539

The breakfast buffet was exceptional. Dinner was okay. The front desk was very nice specially Diogo. However the facility is a bit dated. Overall a nice stay and conveniently close to the cruise port.

We really enjoyed staying at this hotel - quiet peaceful setting in beautiful gardens. Would definitely return.

The property is like going into a novel set in the late 1800- early 1900s. The original workmanship was beautiful and the updates have changed it a little but it still has the essence of the time. The key and mail cubbies are there and the library doesn't have many books but has some interesting old items. The pool, terrace, and balcony off my 3rd floor room gave guests several places to be outside to enjoy the wonderful view. The bathroom taps were tricky to turn on and then continued to drip when turned off, so that wasn't so good and they were a bit stingy on towels. The wifi is only in public areas of the hotel, not in the rooms. The rooms could use better lighting, lamps etc. so one could read at night. It's quite a hike up to the top of the hill, but it made up for missing my exercise classes. The staff were polite and very helpful, for example the taxi driver was waiting for me upon arrival at the airport and was there early when I left. The toast cheese and ham was just right for an evening snack. It was fun to picture ladies from long ago in their long dresses and hats going up and down the stairs. It's nice they are preserving such a wonderful building! Dr. S

Staff at the reception counter were professional, courteous, and helpful. Staff in the restaurants could have been a little bit more helpful but no big deal.

Carolina, the concierge was incredible and made this an easy check-in and great trip. She met us at the apartment and explained everything and provided tips about the area. When small issues arose (such as the hair dryer broke) she was quick to solve them. The apartment is in a FANTASTIC location with access to attractions such as funicular and hop on close by. Everything is walkable. If you wish to go further the taxi or bus is a 5 min walk. Restaurant alley is a 5 min walk with bars and fado. However your are living among the locals and there’s a sweet grocery next door. Nice vib. It is however, not air conditioned and even in Sept it was warm. Carolina did provide two fans that made all the difference. The apartment is well equipped for meals and relaxing with wonderful view out the main balcony. It was quiet and safe. However, If you have mobility issues, there is a tub/shower combo in both bathrooms that are a challenge to get into. Due to location and care from Carolina, we would recommend this for your stay.