Santana Vacations from $353

Villa Alto is a lovely old house set high up in the hills above Ponta do Sol. With beautiful views. You will definitely need a hire car. The Staff are wonderful and work very hard to make you feel welcome. The breakfast is amazing, all freshly made from scratch. Sadly there was no dinner service available during our stay. Our room (no 9)was small and needed some TLC. The weather during our stay was stormy and the room was cold and damp. The curtains were stained and hanging from the rails. The sash windows need attention/replacement as all three were exposed to the wind and rain. We would definitely return to Villa Alto and hope for better weather.

Hotel check-in experience was unpleasant — staff seemed unwelcoming and not very helpful. Definitely room for improvement in guest service.” Food options are very limited and same menu for all 4 days that we stayed.

Fantastic hotel , rooms were big and very comfortable. Buffet breakfast was very good with plenty of choice and very tasty in all fairness. Plenty of pools so you're not stuck for beds or parasols which is not the case in a lot of hotels. We had a great time on the 'Abba night' we felt it was spot on and well worth the cost, the food was very tasty and the drinks kept flowing the staff didn't hold back fair play👌 My only word of warning is that you pay quite a lot of money to stay at the hotel so I was quite shocked when I realised they were applying a 10% service charge to drinks at the bar, drinks at the poolside and at the pub restaurant, this is something I've never encountered before in a hotel.I raised my issue at the reception desk only to be told I didn't have to pay it if I didn't want to and to tell the staff next time. 10% may not seem a lot but i would've liked to have been made aware there was an option to pay it or not.

Spotless, very clean, and beautiful.

The staff was incredibly helpful and friendly. I loved the beautiful flowers throughout the property. The breakfast was always delicious with happy friendly servers.