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Opiniones de Best Western Lake Okeechobee

2.5 out of 5
Best Western Lake Okeechobee
3975 Highway 441 South, Okeechobee, FL

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 91 de 265 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 87 de 265 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 43 de 265 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 29 de 265 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 15 de 265 opiniones" "

8.0/10

Limpieza

8.4/10

Servicio y personal

7.0/10

Servicios

7.8/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Mirna, Pembroke Pines

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo todo excelente
Se hospedó 2 noches en abril de 2024

10/10 Excelente

José Manuel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Es un hotel de pueblo pero el trato de las personas y el estado del establecimiento es muy bueno.
Se hospedó 1 noche en agosto de 2021

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2017

4/10 Malo

Brandi

Viaje en pareja
Le gustó: Servicio y personal
I had booked a non smoking, king bed room and they only had a smoking room. We have allergies so that didn’t work. We also needed a first floor room and they ended up giving us a non smoking room on the second floor with 2 queen beds. Not what we asked for but the girl at the front desk did what she could.
Se hospedó 1 noche en abril de 2024

4/10 Malo

Robert

Viaje familiar
No le gustó: Servicio y personal y servicios
The beds were not properly built and made noise when ever you laid on them. Loud springs noises. We requested the room to be service half way through our stay, room was never serviced. Had to go to front desk for towels. Had to take out our own trash.
Se hospedó 5 noches en marzo de 2024

2/10 Terrible

Julie

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en febrero de 2024

8/10 Bueno

Carmen

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Overall our stay was good. However, there was a problem with the HVAC unit which we reported to management. Nothing was ever done to resolve the issue. Fortunately, it didn’t cause a problem.
Se hospedó 4 noches en febrero de 2024

10/10 Excelente

Roger

Viaje familiar
Le gustó: Servicios
Place was quiet and clean
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Kristine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I could hear the person above me walking around
Se hospedó 3 noches en enero de 2024

2/10 Terrible

William

Viaje de negocios, Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Booked a King room and they double booked the room. Ended up with a double queen room. Attempted to switch to correct room and they gave me 15 minutes to change rooms and I was in a conference. Breakfast was not cold and bland.
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Veronica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice room. Felt safe while there. TV didn't work though. Which is my only complaint.
Se hospedó 2 noches en enero de 2024

6/10 Aceptable

Danielle

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The hotel room itself was decent. The room & shower seemed to have been was updated. The room was pretty clean. However, the faucet for the sink sprayed everywhere. Bed was ok minus the squeaks it would make when I’d roll over. Remote worked half the time for the tv. We could smell weed smoke and charcoal smoke from the neighbor below us. They don’t have enough parking for all of their guests. Most of the time we had to park in the gravel lot behind the hotel. We had a *lovely* wake up call from our neighbor hacking and coughing at 5am. every morning. I definitely would not recommend anyone staying with their kids at this hotel. If you are a single dude looking for somewhere to stay. This is up your alley. Unfortunately for us as a family, it was a definite miss. Again, the room was nice for what we paid for. The atmosphere was just very off putting.
Se hospedó 4 noches en enero de 2024

6/10 Aceptable

Lindsey

Breakfast was just ok, no fruit available. Room was pricey
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Ronald A

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The metal bed frames were a bit noisy.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Bryan

Viaje en grupo, Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

ricard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Florida stay.
friendly staff was only there.one Nite.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Bryan

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Paul

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to destination
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Quebtin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Okeechobee Rocks! The best town in Eff-Ell-Ay I just love this place
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Doreen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

8/10 Bueno

Michelle

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Parking
I would recommend handicap parking on both sides, & have the construction workers park their big trucks in the overflow parking.. also add an elevator
Se hospedó 4 noches en octubre de 2023

10/10 Excelente

Pam, BIG RAPIDS

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Well kept, easy access, pleasant staff

2/10 Terrible

Jeremy

Se hospedó 2 noches en julio de 2023
Respuesta de Mary, el 3 ago. 2023
I’m sorry to see you didn’t enjoy your stay here at Best Western. We hope you will reconsider and stay with us in the future.

4/10 Malo

Melissa

Se hospedó 1 noche en junio de 2023
Respuesta de Mary, el 23 jun. 2023
I am sorry your stay was not as pleasant as it should’ve been. I hope you will consider staying with us if your ever here in the future.

2/10 Terrible

Patricia

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
We left and checked in elsewhere
Se hospedó 3 noches en mayo de 2023
Respuesta de Mary, el 6 jun. 2023
We apologize for any inconvenience this may have caused you and your family.

6/10 Aceptable

Evan

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
I learned as I arrived on site that the property was going through a renovation. That being said, I was given a room that was recently converted, and it was extremely dirty with a negative odor. There were dead bugs on the countertops, and the floors needed to be mopped to eliminate all the debris left behind from the renovation. The staff was nice and changed my room after I informed them of the situation. I just think for the amount of money they expect, they could deliver a nicer product.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Cyteria

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesomeness
It was awesome. Ms Angie was a great hist. Very friendly, worked with us.
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Jeremy

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023

6/10 Aceptable

Leandro

Se hospedó 1 noche en marzo de 2023

10/10 Excelente

DANIEL

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a good place to be
Se hospedó 3 noches en marzo de 2023

8/10 Bueno

Jennifer

Viaje familiar
It was a pleasant stay.
Se hospedó 2 noches en marzo de 2023

4/10 Malo

Robert

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The staff was amazing. The property was gross. Smelled of pot and mold. Condition of the rooms was not the best window was broken, the refrigerator was leaking, bathroom was very dirty.
Se hospedó 1 noche en febrero de 2023
Respuesta de Mary, el 8 mar. 2023
I’m very sorry your stay with us was not desirable. The room you were in is a smoking room, that is how your reservation came in. Again I do apologize for any inconvenience this may have caused. We hope to see you again in your future travels.

4/10 Malo

Jerad

Se hospedó 1 noche en marzo de 2023
Respuesta de Nicole, el 31 mar. 2023
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 Bueno

Jill

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Receptionist was wonderful, and so was the breakfast
Se hospedó 1 noche en febrero de 2023

8/10 Bueno

Donald

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2023

6/10 Aceptable

Grant

Le gustó: Limpieza y servicio y personal
Older hotel, building age is showing.
Great staff, hotel facility was definitely older and had not been too updated, room smelled a little musty (was a non-smoking room) but did not smell like cigarettes, shower was lacking water pressure but had plenty of hot water. Room appeared clean and bed seemed decent aside from having too few pillows. Breakfast was decent. Cheapest room we could get in the area and was still not that cheap.
Se hospedó 2 noches en enero de 2023

10/10 Excelente

Judith

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to every thing.
Respuesta de Mary , el 25 ene. 2023
Thank you for staying with us while you visited Okeechobee. we hope to see you again in your future travels

4/10 Malo

Robert

6/10 Aceptable

elaine

Viaje en pareja
Le gustó: Limpieza y servicio y personal
The room was clean. The bed was comfortable. Water pressure in the shower and sink was very low. Breakfast was mediocre at best. Sausage was cold. Ran our of eggs 1 1/2 hours before it closed but staff were in no hurry to make more.

8/10 Bueno

William

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2022

10/10 Excelente

Andreas

Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Maria

Viaje de negocios
Le gustó: Limpieza y servicio y personal
The service and staff were amazing..Coty, front desk receptionist was friendly and very professional. The room was clean and spacious. Breakfast was pretty good too. This was a very pleasant stay.
Se hospedó 2 noches en diciembre de 2022

4/10 Malo

Mikhail

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
Smoking room.. watch out
Respuesta de Bianca, el 14 dic. 2022
Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

8/10 Bueno

Joyce

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en noviembre de 2022

10/10 Excelente

Claude

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Très bon déjeuner chaud, belle salle a manger
Se hospedó 3 noches en octubre de 2022

10/10 Excelente

Ana, Miami

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was clean and tidy as expected
Se hospedó 2 noches en octubre de 2022

8/10 Bueno

Lori, Ocean City

No le gustó: Servicios
Se hospedó 3 noches en octubre de 2022

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en octubre de 2022

10/10 Excelente

Tracy

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good breakfast
Great service and great small buffet breakfast. You can make your own waffle !
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

sherry

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms were clean, beds were comfy. Breakfast was peaceful and had everything. The parking was tight
Se hospedó 1 noche en septiembre de 2022