The Reef Hotel and Residences

Photo gallery for The Reef Hotel and Residences

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View from room
View from room
In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets

Overview of The Reef Hotel and Residences

The Reef Hotel and Residences

3.0 star property

3.5/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Bar
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Personal protective equipment
  • Social distancing
Map
Bldg 532 Waterfront Road, CBD Subic Bay Freeport Zone, Olongapo, 2200

Explore the area

  • Popular LocationSBFZ Sports Complex11 min walk
  • Popular LocationHarbor Point Mall13 min walk
  • Popular LocationSM City Olongapo16 min walk
  • AirportAngeles City (CRK-Clark Intl.)77 min drive

Choose dates to view prices

About this area

Olongapo

Located in Olongapo, The Reef Hotel and Residences is in an area with good shopping. Inflatable Island and Tree Top Adventure Subic are local attractions and those in the mood for shopping can visit Harbor Point Mall and SM City Olongapo. Tree Top Adventure and Funtastic Park Subic Bay are also worth visiting.

What's nearby

  • SBFZ Sports Complex - 11 min walk
  • Harbor Point Mall - 13 min walk
  • SM City Olongapo - 16 min walk
  • Subic Bay Convention Center - 8 min drive
  • Inflatable Island - 23 min drive

Getting around

  • Olongapo (SFS-Subic Bay) - 19 min drive

Restaurants

  • Meat Plus Cafe - 5 min walk
  • Xtremely Xpresso Cafe Restaurant - 6 min walk
  • Gerry's Grill - 6 min walk
  • Ramen Sora - 6 min walk
  • Chef Samurai - 8 min walk

About this property

The Reef Hotel and Residences

3-star hotel near Subic Bay
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a garden.
The Reef Hotel and Residences offers 32 air-conditioned accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels. Housekeeping is provided daily.

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Pirates Bistro

Family friendly

  • Refrigerator
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 700.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: PHP 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: PHP 700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Reef Olongapo
Reef Hotel Olongapo

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 13 out of 65 reviews
5 - Excellent 20%
Rating 4 - Good. 19 out of 65 reviews
4 - Good 29%
Rating 3 - Okay. 24 out of 65 reviews
3 - Okay 37%
Rating 2 - Poor. 5 out of 65 reviews
2 - Poor 8%
Rating 1 - Terrible. 4 out of 65 reviews
1 - Terrible 6%

3.8/5

Cleanliness

4.0/5

Staff & service

3.3/5

Amenities

3.5/5

Property conditions & facilities

3.3/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

4/5 Good

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

3/5 Okay

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

3/5 Okay

Traveled with family
Liked: Staff & service
No bay view
My Bay view was blocked by bamboo trees but I paid extra for a bay view. No elevator.
Stayed 1 night in Jan 2020

3/5 Okay

Stayed 1 night in Dec 2019

3/5 Okay

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When i came to the room, its nice clean, relaxing,nice and cozy bed.. but there is no slippers no rugs... water in the toilet is leaking then suddenly i wanna ask something to the receptionist.... but i cannot find the phone...i look everywhere.. i still cannot find.. until i go down to the reception to ask personally..after that i ask also why dont have phone in my room..she said have phone there then she try to call and then she said.. its ringing.. maybe you cannot see she said.. so i feel shy then i go back to room to find it one more time.. unfortunately i still cannot find the phone until i call a housekeeping who just pass by in the alley way... then i said this room dont have phone? Then she come and look everywhere then she said yes mam dont have phone... i said.. ah ok.. atlist i confirmed it that there is no phone... and then after 20 mins they knock and then they tell me that they will transfer me in other room.. and it was upgraded into a jr suite.. i feel happy... though there is no rugs no slippers no hangers in the jr suite.. also the toilet is leaking.. When i walk around the hotel.. i find it so dirty... on 2nd floor balcony, there is an empty beer bottles all over in 1 table and on the floor and so many used ash tray on both table.. and also the floor and the wooden chair is full of dust, when i go to the ground floor some of the tables are same.. have empty bottles and used ash tray.. Above all i will rate this hotel during my stay is 60%... thank you
Stayed 1 night in Dec 2019

3/5 Okay

Liked: Cleanliness
The good, the bad and the ugly
Room is clean but they didnt make up my bed on daily basis and replenished the mineral water or changed the towels. Air conditioner was very noisy and occasionally made me awake during night time thinking someone was trying to break in the room. Reception lack of knowledge on the surrounding and keep saying "I dont know" rather than trying to find out for the guest. Asked for adapter, they said was not available but found out later it was at the reception all the while.
Stayed 3 nights in Nov 2019

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reef hotel
Comfortable and accommodating
Stayed 2 nights in Oct 2019

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel in a wrong place at a wrong time
The ads in hotel.com did not inform us that the street in front of The Reef was being renovated. The rainy season made the area flooded, problematic for the guests.
Stayed 2 nights in Aug 2019

3/5 Okay

Expensive for what you get
Hotel is tired, restaurant menu selection and food is very basic and not great
Stayed 1 night in Aug 2019