Ratings based on 786 Verified Reviews

3.5 out of 5
70% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Gig Harbor, WA

Nice central location. Would come again.

Posted Jan 20, 2018
Beds too soft but otherwise comfortable. Nice breakfast. Early enough to get to meetingsew at Capital building.
Comment from Hotel Management
Jan 21, 2018 by syeds, Hotel Management
Thank you for your review.
3 out of 5
Recommended
for Everyone
by A verified traveler from Spokane, WA

Ok, but could use more improvements.

Posted Jan 18, 2018
There have been improvements made, but could use more. The bathtub was so old it was yellowed. It wpuld be nice to have a fu length mirror on the wall. The air system needs updated . The thermostat could not be adjusted.it was so hot that it was difficult to sleep. The breakfast is appreciated.
Comment from Hotel Management
Jan 21, 2018 by syeds, Hotel Management
We are in the process of re modelling the bathrooms and addressing issues with e A/C system. We do provide heaters or ice machines, as the case may be, upon request.
3 out of 5
by A verified traveler from Yakima, WA

Still giving it a chance

Posted Jan 17, 2018
Pros: Location
The Governor is my go to place when I travel to Olympia (once every other month) because of it's easy access to the lake for my morning run and easy parking. However, I'm continually disappointed each time I stay. This visit, the room was too warm and could not open sliding door for air, spotlight glaring into my 3rd floor room, headboard of bed looked terrible, and bathroom tub looks awful.
Comment from Hotel Management
Jan 21, 2018 by syeds, Hotel Management
We are in the process of re-furbishing the headboards and the bathrooms. we do provide heaters and coolers, as the case may be, upon request.
2 out of 5
by A verified traveler from Olympia WA

Definitely not the room in the photos

Posted Jan 12, 2018
Photos show modern furnature in suite. I was in 1980s room with a tub/shower that had been painted and was now flaking. Definitely a tired facility
Comment from Hotel Management
Jan 21, 2018 by syeds, Hotel Management
We are in the process of re modelling the bathrooms and replacing furniture items in the rooms.
4 out of 5
Recommended
for Everyone
by A verified traveler

Not many options near the Capitol

Posted Jan 12, 2018
Pros: The bed. It's quiet. Breakfast is decent. Coffee in room.
Cons: It could use a fresh coat of paint and some TLC, but it's clean and convenient.
Ok, so it's not fancy, but the staff is nice and helpful. Free wi-fi, parking and breakfast. Nice TV. Really comfy bed.
Comment from Hotel Management
Jan 21, 2018 by syeds, Hotel Management
Thank you for your review.
2 out of 5
by A verified traveler

Good location but outdated

Posted Jan 8, 2018
Close to Capitol and looks nice from outside. Staff was not very accommodating, asked to check in early to change for my meeting. They said they would charge me extra. Two old elevators only one worked. Smokers using the window (how clever) on the floor below me and pot smoke wafting into my room. Homeless encampment on the property tented up against the building. Sad, and I empathize, but a scary place to park your car.
Comment from Hotel Management
Jan 22, 2018 by syeds, Hotel Management
Check in being 3 pm, there is no charge after 12 noon. An earlier morning check in for the same day arrival may be charged a small fee but exceptions by Managers are always made A complaint has been filed with the city about the tent propped next to our lower level garage. The homeless issue is a city-known problem. Unfortunately, it reflects poorly on us. Other than apologizing we cannot provide adequate explanation to all our guests.
4 out of 5
by A verified traveler

Posted Jan 3, 2018
It is good, clean accommodations at a reasonable price, well located to the capital.
Comment from Hotel Management
Jan 17, 2018 by syeds, Hotel Management
귀하의 리뷰를 주셔서 감사 합니다.!
3 out of 5
by A verified traveler

Posted Jan 2, 2018
It is decent hotel, good location, and not very expensive prize.
Comment from Hotel Management
Jan 17, 2018 by syeds, Hotel Management
귀하의 리뷰를 주셔서 감사 합니다.!
3 out of 5
by A verified traveler

Convenient

Posted Dec 11, 2017
Pros: Location and sometimes view of the lake, depending upon the room.
Cons: Bathtub maintenance and plugged drains.
Location: Location has been perfect for my needs.
The building is cool and is downtown, which it makes it convenient. The building is old, but remodeled. The pictures in the hotel are great and indicate a past life. The breakfast included good sausage links and a good waffle maker. The eggs and cut fruit were not great at all. The check in staff and the breakfast staff are really nice and accommodating. The elevators are really slow. The coffee in the rooms is inconsistent depending on what has been left there. I actually needed a freezer in the room to have ice for my lunch. Bed is comfortable. Needed additional electrical plug-ins.
Comment from Hotel Management
Dec 28, 2017 by syeds, Hotel Management
Thank you for your valuable feedback. We will address the concerns noted in the room and breakfast areas.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff and rooms.

Posted Dec 10, 2017
Front desk staff was very friendly and accommodating. Thank you!
Comment from Hotel Management
Dec 28, 2017 by syeds, Hotel Management
Thank you for your review.