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Overview of Hotel Keisui

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In-room safe
In-room safe
View from Room
View from Room

Hotel Keisui

3.5 out of 5

4.1/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Breakfast available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Personal protective equipment

Explore the area

    Popular LocationSake Museum7 min walk
    Popular LocationShiki Theater Museum3 min drive
    Popular LocationOmachi Energy Museum5 min drive
    AirportMatsumoto (MMJ-Shinshu - Matsumoto)43 min drive

Choose dates to view prices

Japanese Style Room

3.8/5 guest room rating
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

Japanese Style Room with Outdoor Bath

5/5 guest room rating
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

Economy Japanese Room

4.6/5 guest room rating
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

Japanese Room with Hori-gotatsu

5/5 guest room rating
  • Mountain view
  • Sleeps 7
  • 7 Twin Futons

About this area


Located in Omachi, Hotel Keisui is in a rural area and in the mountains. The area's natural beauty can be seen at Chubu-Sangaku National Park and Tkase Valley, while Sake Museum and Shiki Theater Museum are cultural highlights. Omachi Energy Museum and Hakuba Mini Train Park are also worth visiting. Spend some time exploring the area's activities, including skiing.
Popular Location

What's nearby

  • Sake Museum - 7 min walk
  • Shiki Theater Museum - 3 min drive
  • Omachi Energy Museum - 5 min drive
  • Tkase Valley - 7 min drive
  • Omachi Dam - 8 min drive

Getting around

  • Shinanoomachi station - 7 min drive


  • 天迦羅 — 7 min walk
  • 岳 — 7 min walk
  • Konditorei Anne Marille — 7 min walk
  • Kuni's Country Kitchen — 4 min drive
  • Keiser — 5 min drive

About this property

Hotel Keisui

3.5-star ryokan with bar/lounge and coffee shop/café
Along with a bar/lounge, this ryokan has a coffee shop/café and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, free newspapers, and multilingual staff are onsite. All 68 rooms offer refrigerators, room service, and flat-screen TVs with satellite channels. Other amenities available to guests include hair dryers, safes, and free toiletries.
Hotel Keisui offers 68 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the ryokan include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:30 AM to 9:30 AM.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities


  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Hot springs
  • Karaoke
  • Sauna

Family friendly

  • Refrigerator


  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Turndown service

Languages spoken

  • English
  • Japanese

Business services

  • 1 meeting room


  • 2 indoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature (Fahrenheit) - 106
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 5:30 AM - 9:30 AM
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking


  • Designated smoking areas

Room amenities


  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)


  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper


  • Flat-screen TV
  • Satellite channels

Food and drink

  • Refrigerator


  • Safe
  • Turndown service



Check-in from 3 PM - 7:30 PM
Minimum check-in age - 18


Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk


Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 3:00 PM to midnight
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Ryokusuitei Keisui Hotel nagano
Ryokusuitei Keisui Hotel
Ryokusuitei Keisui nagano
Ryokusuitei Keisui Inn nagano
Ryokusuitei Keisui Inn
Hotel Keisui Omachi
Keisui Omachi
Ryokusuitei Keisui
Hotel Keisui Ryokan
Hotel Keisui Omachi
Hotel Keisui Ryokan Omachi

Frequently asked questions

Can I cancel my reservation for free at Hotel Keisui and receive a full refund?
Yes, Hotel Keisui offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Keisui cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Keisui?
As of Apr 19, 2021, prices found for a 1-night stay for 2 adults at Hotel Keisui on Apr 26, 2021 start from $201, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Keisui pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Keisui?
Self parking is free at this property.
What time is check-in at Hotel Keisui?
Check-in is from 3 PM - 7:30 PM.
What time is check-out at Hotel Keisui?
Check-out is at 10 AM.
Where is Hotel Keisui located?
Situated in the mountains, this ryokan is within a 10-minute walk of Omachi Onsen-kyo and Sake Museum. Shiki Theater Museum and Omachi Energy Museum are also within 3 mi (5 km).

Overall score and ratings


Very Good

Rating 5 - Excellent. 30 out of 72 reviews
5 - Excellent 42%
Rating 4 - Good. 28 out of 72 reviews
4 - Good 39%
Rating 3 - Okay. 9 out of 72 reviews
3 - Okay 13%
Rating 2 - Poor. 4 out of 72 reviews
2 - Poor 6%
Rating 1 - Terrible. 1 out of 72 reviews
1 - Terrible 1%




Staff & service




Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good good good...................
Stayed 2 nights in Dec 2019

3/5 Okay

Liked: Staff & service, amenities
Picked this hotel over the others for the outdoor onsen. But found out it is not available to guest only when in the onsen there..... Should have announced it on the description and let customers decided on whether chosing it or not.
Stayed 1 night in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is really great with excellent service. The room is big and comfortable and the dinner is tasty.
Stayed 1 night in May 2019

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here to do the Alpine route . Big tour group hotel. For individual travellers , email to request for hotel pickup at Omachi Onsenkyo bus stop. We booked a room with private bathtub on 5th floor . It’s hot water bath, not hotspring water. Has aircon . Front desk staffs speaks very little English , all very courteous and helpful . Room amenities basic . Onsen on ground floor has 2 indoor and 1 outdoor pool, water temp quite good but do aviod peak time with arrival of big tour groups. Kaiseki dinner in private dining room but the quality was disappointing for this price range compared to other ryokans in same category. buffet style breakfast. Hotel transport to Omachi Onsenkyo bus stop , where we bought tickets to Ogizawa by Alpico highland bus.
Stayed 1 night in May 2019

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