Let me start with saying, this location and condominium is prime! It is beautiful inside and we made friends everywhere we went with a ton of families. The security staff and beach staff were awesome. Our view was incredible and the size of the condo is great. But, in all honestly I have three big complaints - would it stop me from staying there again? No. But possibly a different condo unless communication can be handled better - yes. Number one, when we checked in - the front desk staff was rude, unapproachable and just downright not friendly and also super slow. That’s not really how someone wants to start their vacation - not the best taste in our mouth, but luckily - we didn’t need them again during our stay. Number two, the elevators and parking. There are four elevators for hundreds of condos that are 3-4 bedrooms. People would be irate and stack in like sardines just to try and get to their room within 20 minutes. It’s insane. And also the parking - we stayed in a 3 bedroom condo with 3 families, but we only have two parking passes. It doesn’t make any sense. And the overflow parking “that they can’t recommend” is about half a mile away. People were literally selling their parking passes that was able to get multiple and there were still a TON of open parking spaces. A 3 bedroom should have 3 available passes and a 4 bedroom should have 4 available. And finally, the communication. I sent several messages months before about parking and never received a response. Then the week before our reservation I receive an email with instructions, totally fine - I then send an email saying, I understand we can’t request an early check in because of cleaning but if they are done early can we receive a text or email letting us know it’s ready because we have 6 kids with us? No response. But guess what? Friday afternoon, before checkout, I receive an email asking if I can let them know if I’m out before the check out time of 10 AM because they have a high turnaround day and would like to get started early. I honestly thought about responding with, “no, we will be out at 10 AM.” Just to be inconvenient and rude - or maybe not answer at all. But, that’s not how I was raised and was actually honest with them that we were leaving late Friday night, so they could start whenever Saturday. Communication and respect is key - maybe make sure the people emailing and working the front desk understand that especially when people are spending thousands of dollars.