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Oriental Hotel Universal City

4.0 star property
Hotel with a restaurant, a quick walk to Universal Studios Japan

Choose dates to view prices

Photo gallery for Oriental Hotel Universal City

Property entrance
Daily buffet breakfast (JPY 3300 per person)
Reception
Lobby
In-room safe, blackout drapes, iron/ironing board, free WiFi
Oriental Hotel Universal City, near Osaka Aquarium Kaiyukan, offers guests free daily manager's receptions and in-room WiFi. The property includes a restaurant, snack bar/deli, and ballroom. The 24-hour front desk staff provides tour and ticket assistance.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.0 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
Private bathroom
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Moderate Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
Private bathroom
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Moderate Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
Private bathroom
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Family Room, Non Smoking(for 7 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Room, Non Smoking(for 7 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • 581 sq ft
  • Sleeps 7
  • 4 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed

View all photos for Family Room, Non Smoking(for 6 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Room, Non Smoking(for 6 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • 581 sq ft
  • Sleeps 6
  • 4 Twin Beds and 2 Twin Trundle Beds

View all photos for Family Room, Non Smoking(for 5 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • 581 sq ft
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Trundle Bed

View all photos for Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • 377 sq ft
  • Sleeps 5
  • 3 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • 377 sq ft
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • 377 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premier Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • 581 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Premier Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • 581 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(55 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • 291 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

View all photos for Moderate Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Moderate Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.6 out of 10
Excellent
(26 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
Private bathroom
  • 291 sq ft
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Premier Twin Room, Non Smoking(for 5 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Twin Room, Non Smoking(for 5 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • 581 sq ft
  • Sleeps 5
  • 2 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed

View all photos for Premier Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • 581 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

View all photos for Family Room, Non Smoking(for 8 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Room, Non Smoking(for 8 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • 581 sq ft
  • Sleeps 8
  • 4 Twin Beds, 2 Twin Trundle Beds and 2 Twin Sofa Beds

View all photos for Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Lounge Access

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • 377 sq ft
  • Sleeps 6
  • 3 Twin Beds, 1 Twin Trundle Bed and 2 Twin Sofa Beds

View all photos for [Birthday/Anniversary] Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Birthday/Anniversary] Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [Birthday/Anniversary] Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

View all photos for [Birthday/Anniversary] Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
6-chome-2-78 Shimaya, Konohana, Osaka, Osaka, 554-0024

What's nearby

  • Universal CityWalk Osaka - 1 min walk - 0.0 miles
  • Universal Studios Japan - 3 min walk - 0.2 miles
  • Osaka Aquarium Kaiyukan - 3 min drive - 1.6 miles
  • Kyocera Dome Osaka - 6 min drive - 2.6 miles
  • Intex Osaka - 7 min drive - 4.2 miles

Getting around

  • Chidoribashi Station - 3 min drive
  • Universal City Station - 5 min walk
  • Itami Airport (ITM) - 35 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬3 min walk
  • ‪WOLFGANG PUCK PIZZA BAR - ‬4 min walk
  • ‪マリオ・カフェ＆ストア - ‬8 min walk
  • ‪ポートダイニング リコリコ - ‬5 min walk
  • ‪マクドナルド - ‬4 min walk

About this property

Oriental Hotel Universal City

Upscale hotel near Universal Studios Japan
Located close to Osaka Aquarium Kaiyukan and Kyocera Dome Osaka, Oriental Hotel Universal City provides a free daily manager's reception, a restaurant, and a snack bar/deli. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and ATM/banking services
  • An elevator, a 24-hour front desk, and a ballroom
  • A front-desk safe, smoke-free premises, and a vending machine
  • Guest reviews give top marks for the helpful staff and location
Room features
All 330 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and tubs or showers
  • 49-inch Smart TVs with Netflix, Hulu, and streaming services
  • Mini fridges, children's slippers, and digital channels

Similar properties

Property entrance

The Park Front Hotel at Universal Studios Japan

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.4 out of 10, Exceptional, 2,178 reviews
$116 nightly
The price is $128
Nov 25 - Nov 26
The Park Front Hotel at Universal Studios Japan

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 3,000 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,300 for adults and JPY 1,500 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Ballroom
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1500 for children
  • Covered self parking fee: JPY 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Oriental Universal City Osaka
Oriental Hotel Universal City Hotel
Oriental Hotel Universal City Osaka
Oriental Hotel Universal City Hotel Osaka

Frequently asked questions

Is Oriental Hotel Universal City pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Oriental Hotel Universal City?

As of Oct 29, 2025, prices found for a 1-night stay for 2 adults at Oriental Hotel Universal City on Nov 25, 2025 start from $118.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Oriental Hotel Universal City?

Self parking is available for JPY 3000 per day. Limited spots are available.

What time is check-in at Oriental Hotel Universal City?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Oriental Hotel Universal City?

Check-out is at 11:00 AM.

Where is Oriental Hotel Universal City located?

Located in Konohana, this hotel is 0.2 mi (0.3 km) from Universal Studios Japan and 3 mi (4.8 km) from Kyocera Dome Osaka. Osaka Aquarium Kaiyukan and Dotonbori are also within 6 mi (10 km). Universal City Station is 5 minutes by foot and Ajikawaguchi Station is 9 minutes.

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Oriental Hotel Universal City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 684 out of 1067 reviews
Rating 8 - Good. 248 out of 1067 reviews
Rating 6 - Okay. 85 out of 1067 reviews
Rating 4 - Poor. 24 out of 1067 reviews
Rating 2 - Terrible. 26 out of 1067 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, close to Universal, excellent staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location for getting the most out of Universal Studios
Stayed 2 nights in Sep 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient, basically at the front entrance of universal studios. Lots of dining options and 24 hr convenient store at the entrance of hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

DASHENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On USJ street, very convenient.
Stayed 2 nights in Sep 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable, clean, lots of free amenities and the location was 5 min walking from universal studios very convenient and nice. Would recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the universal city walk strip. Very good breakfast buffet with wide variety of options. Rooms were very clean and turn down service was top notch. Plenty of space for family of four with two teenagers. TONs of dining/shopping options around the hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious. Great for family.
Stayed 1 night in Aug 2025

10/10 Excellent

Aly

Liked: Cleanliness, staff & service, property conditions & facilities
The Oriental Hotel Universal City is fantastic — perfect location right next to Universal Studios Japan, clean and comfortable rooms, and a friendly staff that makes you feel welcome from the moment you arrive.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to Japan and stayed here because it was next to the Universal Studios place in Japan. I'm so glad we stayed here. Everyone was friendly and being next to the park made this trip very enjoyable. The rooms were clean and had nothing bad to report. No news is good news and everyone was very kind.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kunwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ I had a wonderful stay at Oriental Hotel. The rooms were very clean, spacious, and comfortable, which made the experience truly relaxing. The breakfast was excellent, with a great variety of fresh and delicious options. I also really enjoyed the lounge access, which was a fantastic bonus — comfortable seating, great ambiance, and a perfect place to unwind. Overall, the hotel exceeded my expectations in every way. Highly recommended, and I look forward to staying here again!
Stayed 3 nights in Aug 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for Universal. Our room view no very enjoyable. Really good services with free food in the afternoon for customers.
Stayed 2 nights in Sep 2025

8/10 Good

Wai Ki

Liked: Cleanliness, amenities
The location was good but there was quite a lot of noise with the cleaners in the morning next door at 8:am. The views were nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious for a family of 3. It was clean. The downside was there was no washer and dryer to wash our clothes and food was just limited to whatever was in City walk. I would highly recommend this hotel to others and it’s very close to USJ. I hope to stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thus is our second time staying at thus property and we highly recommend it. It's located on the citywalk which made it extremely convenient to get to Universal Japan (3-5 minute walk). There are tons of shopping and dining options, as well as a restaurant located at the property. The staff was friendly and helpful. They offer luggage storage too. The rooms are clean and have enough room for families. They offer amenities such as toiletries which is helpful when you gave forgotten something. The hotel us located by a metro station. Its only a 5 minute ealk. It was nice to have the accessibility of being able to have the access of the metro so close. We were able to jump on to explore Osaka (Dotonbori, Umeda, and Shinsekai areas, etc.). We will stay at this property again. We have enjoyed our stays!
Stayed 2 nights in Jul 2025

10/10 Excellent

哲也

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの方がとても丁寧で親切でした。
Stayed 1 night in Oct 2025

10/10 Excellent

恵美

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ユニバからとても近く、レストラン街にも近くてとても良かった！朝食も種類豊富で、楽しく美味しく朝食を摂る事ができた。出来れば、食後のコーヒーを部屋へ持って行けると嬉しいです♪
Stayed 1 night in Oct 2025

10/10 Excellent

YUJIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良かったです。
Stayed 1 night in Oct 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
とても良い
Stayed 5 nights in Oct 2025

10/10 Excellent

Yuu

Liked: Cleanliness, staff & service, property conditions & facilities
朝食バイキングもとても美味しく、スタッフの対応も素晴らしい。
Stayed 2 nights in Oct 2025

10/10 Excellent

雄介

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔な部屋とフロントスタッフの方の丁寧さで楽しい旅ができました！また利用させていただきたいです
Stayed 1 night in Oct 2025

8/10 Good

モカ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場は宿泊客専用になっていて安心して停められました。受付のスタッフの方はとても感じ良く対応してくれて嬉しかったです。ユニバーサルスタジオについての質問にも気軽に対応してくれて良かったです。 お部屋も綺麗でした。少し寒かったため、上掛けの毛布をもらったりしました。その時の対応も早くて感じが良かったです。ただ子どもが泊まる予定で年齢も予約の時に入力していたのに子ども用のパジャマが用意されてなくて、お風呂に入った後に連絡する事になってしまって。それが唯一残念な点でした。 ユニバからも目と鼻の先の距離で閉園ギリギリまで遊べる所もとても良かったです。また泊まりたいホテルです。
Stayed 2 nights in Oct 2025

6/10 Okay

masashi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
客室の温度調節が出来ないのが良くなかった 寒かったです
Stayed 1 night in Oct 2025

6/10 Okay

Mayumi

朝食は美味しかった。時間があればもっと食べたかったです。
Stayed 1 night in Oct 2025