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Overview of Mercure Ostrava Center Hotel

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Featured Image
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
VIP Access
UNESCO Sustainable Property

Mercure Ostrava Center Hotel

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationNew City Hall Viewing Tower6 min walk
    Popular LocationCasino Ostrava8 min walk
    Popular LocationVodni Svet10 min walk
    AirportOstrava (OSR-Leos Janacek)24 min drive

Choose dates to view prices

  • Standard Room, 2 Twin Beds

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Standard Double Room, 1 Double Bed

    4.8/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Privilege, Superior Room, Multiple Beds

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 4
    • 2 Twin Beds and 1 Double Sofa Bed
    More details
  • Privilege, Suite, 1 Double Bed with Sofa bed

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 4
    • 1 Double Bed and 1 Double Sofa Bed
    More details
  • Privilege, Superior Double Room, 1 Double Bed with Sofa bed

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 4
    • 1 Double Bed and 1 Double Sofa Bed
    More details

About this area

Ostrava

Located in Ostrava, Mercure Ostrava Center Hotel is in the city center and near a train station. Landek Park Mining Museum and Beskydy Museum are cultural highlights, and some of the area's attractions include New City Hall Viewing Tower and Vodni Svet. Looking to enjoy an event or a game while in town? See what's happening at Ostravar Arena or Viceucelova Sports Hall.
Popular Location

What's nearby

  • New City Hall Viewing Tower - 6 min walk
  • Casino Ostrava - 8 min walk
  • Vodni Svet - 10 min walk
  • Fairgrounds Černá Louka - 11 min walk
  • Ostrava Zoo - 5 min drive

Getting around

  • Ostrava-Marianske Hory Station - 5 min drive
  • AirportOstrava (OSR-Leos Janacek) - 24 min drive

Restaurants

  • Janak Restaurant — 1 min walk
  • U Rady — 3 min walk
  • Kavárna Atlantik — 4 min walk
  • Kavárna Daniel — 4 min walk
  • FÆNCY FRIES — 4 min walk
View in a map

About this property

Mercure Ostrava Center Hotel

4-star Ostrava hotel in Ostrava City Centre with restaurant
This hotel features a restaurant, a 24-hour health club, and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli, and a sauna are onsite. All 139 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also find coffee makers and free bottled water.
Mercure Ostrava Center Hotel offers 139 accommodations with laptop-compatible safes and complimentary bottled water. LCD televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CZK 380 per night)
  • Limited onsite parking
  • Onsite parking is wheelchair accessible
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CZK 345 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Sauna
  • Spa services

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Czech
  • English
  • Polish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CZK 340 per pet, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CZK 345 per person (approximately)
  • Airport shuttle fee: CZK 750 per vehicle (one-way)
  • Uncovered self parking fee: CZK 380 per night
  • Pet fee: CZK 340 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 18 years old and younger are not permitted at this property
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply

Property is also known as

Mercure Hotel Ostrava Center
Mercure Ostrava Center
Mercure Ostrava Center Hotel
Mercure Ostrava Center
Mercure Ostrava Center Hotel Hotel
Mercure Ostrava Center Hotel Ostrava
Mercure Ostrava Center Hotel Hotel Ostrava

Frequently asked questions

Can I cancel my reservation for free at Mercure Ostrava Center Hotel and receive a full refund?
Yes, Mercure Ostrava Center Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Ostrava Center Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mercure Ostrava Center Hotel?
As of Feb 27, 2021, prices found for a 1-night stay for 2 adults at Mercure Ostrava Center Hotel on Mar 5, 2021 start from $68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mercure Ostrava Center Hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of CZK 340 per pet, per night.
How much is parking at Mercure Ostrava Center Hotel?
Self parking is available for CZK 380 per night. Limited spots are available.
What time is check-in at Mercure Ostrava Center Hotel?
Check-in is from 2:00 PM - midnight.
What time is check-out at Mercure Ostrava Center Hotel?
Check-out is at noon.
Does Mercure Ostrava Center Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of CZK 750 per vehicle applies.
Where is Mercure Ostrava Center Hotel located?
Located in Ostrava City Centre, this hotel is within a 10-minute walk of New City Hall Viewing Tower and Casino Ostrava. Vodni Svet and Fairgrounds Černá Louka are also within 15 minutes. Ostrava (XJV-Ostrava Central Train Station) is 29 minutes by foot and Ostrava Central Station is 29 minutes.
4.5
Wonderful
Rating 5 - Excellent. 99 out of 169 reviews
5 - Excellent 59%
Rating 4 - Good. 60 out of 169 reviews
4 - Good 36%
Rating 3 - Okay. 6 out of 169 reviews
3 - Okay 4%
Rating 2 - Poor. 3 out of 169 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 169 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.4/5

Staff & service

4.7/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Super breakfast. Great location. Comfortable beds.
Stayed 2 nights in Feb 2021

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in, friendly staff, large rooms with nice views of the town. The breakfast was great, so glad I added it to my reservation. The restaurant served a great lunches (limited menu) and full menu dinner. Short walk to town square, city hall, restaurants and shopping. Short cab ride to Dolni Vitkovice.
Stayed 3 nights in Jan 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent in every sense of the word . The staff were amazing , the rooms immaculate , the location great and the lobby bar was perfect
Stayed 4 nights in Jan 2020

4/5 Good

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came for the World Juniors
Gorgeous hotel and excellent stay! The staff were exceptional. Would highly recommend.
Stayed 12 nights in Dec 2019

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