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Overview of Fairmont Chateau Laurier Gold Experience

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Indoor pool
Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe
UNESCO Sustainable Property

Fairmont Chateau Laurier Gold Experience

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationByward Market Square6 min walk
    Popular LocationParliament Hill6 min walk
    Popular LocationNational Gallery of Canada7 min walk
    AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)21 min drive

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Fairmont Gold, Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Suite, 1 King Bed

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Room, 2 Double Beds, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

Room (Large Fairmont Gold)

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

About this area

Ottawa

Located in Ottawa, Fairmont Chateau Laurier Gold Experience is in the city center. The area's natural beauty can be seen at Jacques Cartier Park and Lansdowne Park, while Museum of Nature and Canada Aviation and Space Museum are popular area attractions. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Gatineau Sports Centre.
Popular Location

What's nearby

  • Shaw Centre - 5 min walk
  • Byward Market Square - 6 min walk
  • Parliament Hill - 6 min walk
  • Peace Tower - 6 min walk
  • National Gallery of Canada - 7 min walk

Getting around

  • Bayview Station - 7 min drive
  • Ottawa Station - 9 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • Wilfrid's — 1 min walk
  • Zoe's — 1 min walk
  • The Black Tomato — 4 min walk
  • Social — 4 min walk
  • Play Food & Wine — 4 min walk

About this property

Fairmont Chateau Laurier Gold Experience

Luxury Ottawa hotel in Downtown Ottawa, walk to Byward Market Square
A restaurant, an indoor pool, and a 24-hour health club are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, valet parking, and massage/treatment rooms. All 69 rooms offer thoughtful touches like bathrobes and slippers, as well as comforts such as pillowtop beds and premium bedding. Guests will also find free WiFi, 24-hour room service, and flat-screen TVs.
Fairmont Chateau Laurier Gold Experience offers 69 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 40 per day)
  • Valet parking on site (CAD 50 per day; includes in/out privileges)

Food and drink

  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • 24-hour health club
  • Aerobics classes
  • Art gallery
  • Indoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Highchair
  • Indoor pool
  • Microwave (on request)
  • Refrigerator (on request)

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Porter/bellhop
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • Business center
  • Meeting rooms - 10

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 4:00 PM - 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Express check-out

Special check-in instructions

The check-in location differs from the property location; to check in, go to Fairmont Château Laurier, 4th floor
If you arrive at the property after hours, you'll need to check in at an alternate location: Fairmont Château Laurier, main level reception area
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per day
Dogs and cats welcome
Pets cannot be left unattended
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night
  • 4 percent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: CAD 40 per day
  • Valet parking fee: CAD 50 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per day
  • Service animals are exempt from fees
  • Refrigerator fee: CAD 25 per stay
  • In-room microwave fee: CAD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve sofa beds
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Fairmont Chateau Laurier Gold Experience Hotel
Fairmont Chateau Laurier Gold Experience Ottawa
Fairmont Chateau Laurier Gold Experience Hotel Ottawa

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 49 out of 62 reviews
5 - Excellent 79%
Rating 4 - Good. 8 out of 62 reviews
4 - Good 13%
Rating 3 - Okay. 3 out of 62 reviews
3 - Okay 5%
Rating 2 - Poor. 1 out of 62 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 62 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but rooms with an adjoining door are not very soundproof...could hear the normal conversation in the next room
Stayed 1 night in Mar 2020

3/5 Okay

Business traveler, Traveled with partner
Liked: Amenities
I didn't appreciate how terrible the parking lot was. It was full of snow and slush and not clean whatsoever. I was at a big risk of slipping walking all the way from the parking lot to the front desk and the whole side walk was icy and dirty. One of the staff at the GOLD lounge was very rude to me. She was an older lady with medium length dark blondish hair who works in the morning/afternoon. I didn't appreciate her judging me and she spoke too fast and she insulted me as well. I can't remember her name. Other than that, the hotel itself is very beautiful and has a wonderful old heritage aesthetic to it. The pool was very nice as well. Thank you!
Stayed 1 night in Mar 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Gold lounge was superior in every way; excellent food and service. Housekeeping staff were unfailingly courteous and solicitous.
Stayed 3 nights in Feb 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winterlude
Fairmont Chateau is a really great hotel in the perfect spot for Winterlude. The rooms were quite spacious and clean. The lounge and breakfast was a great place for anytime that you want a snack/breakfast or just relax on your laptop, read a paper or watch tv or just read a book. Staff was super helpful and accommodating! Didn't try out the pool, but it looked great! If I return to Ottawa, I would stay here again.
Stayed 3 nights in Feb 2020