Ratings based on 15 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler from lancashire
A quiet hotel
Posted Jun 29, 2017
Pros: The enclosed garden is attractive and 'private' well hidden from the nearby park on the edges of town.
Food the restaurant was very good!
Cons: The small double room has limited 'desk space' and the room would benefit from a 'comfortable chair to sit and read
Location: The local church a worth exploring.
The hotel is 'close to the centre' of Ottery Saint Mary, but access to the car park is 'difficult' - along a narrow lane between brick walls - which may be hard to find without instructions sent by e-mail,
Comment from Hotel Management
Jul 4, 2017 by TWH, Hotel Management
Dear Phil
Thank you for your comments but we're sad to learn that not everything was to your satisfaction.
We take pride in providing good quality food, in pleasant surroundings, at a reasonable price, so we are pleased that you enjoyed dining in our restaurant.
Unfortunately, the bedroom in which you stayed cannot accommodate a lounge chair but we encourage all our guests to make the most of our cosy resident’s lounge or, when the weather allows, the ample seating areas in the garden.
We appreciate that this doesn't suit everyone and can only apologise that it made your stay feel less than perfect.
Best regards
Lynn and Paul Thurgate
by A verified traveler
Sandra & Geof
Posted Nov 30, 2012 on HotelsExcellent. Nothing negative to say about the Tumbling Weir. I would certainly recommend this hotel to friends & family.
by Darren
Posted Sep 19, 2012 on Hotels
Recommended
for Everyoneby Mature couple from Staines-upon-Thames, Surrey, UK
Very enjoyable
Posted Sep 1, 2012. All rooms on1st floor,as stated. Clean and tidy. Great breakfast. Only one complaint. Internet connection very fickle. Only perseverance gets results. If you rely on it for your business beware.Set in beautiful village. Bit daunting looking for the hotel as it sits behind derelict cotton mill,but don't be put off----- lovely setting.
Recommended
for Couplesby Gordon from Rugby, Warwickshire, UK
Good Hotel for a short break
Posted Aug 20, 2012
Pros: Welcome and comfort. Good food
Location: Completely in the Country, but only 15 mins from the coast.
Friendly welcome, clean and comfortable room. Tea coffee etc in room.
Restaurant quality excellent. Breakfast excellent
by P. Massey
Posted Jul 24, 2012 on Hotels
We thoroughly enjoyed our stay. The Breakfasts were plentiful and beautifully cooked, The room was very clean with both a shower and a bath, which suited both my wife and myself. We were looked after very well. There was only one small critism, we found that the mattress on the bed was much too hard. However this was very good value for the money, and we would definitely stay there agaion
by Eddy
Short business stay
Posted May 18, 2012 on HotelsLovely setting. Great value evening meal and delicious too. Room was a bit cold but I didn't ask for a heater so I can't really complain.
by anne
Great hosts, lovely rooms and garden
Posted May 6, 2012 on HotelsWe wanted to see something of Somerset, Devon and Dorset, and chose this quite spot with good access to these counties. The hosts went out of their way to provide meals whenever we needed them. Excellent menu, lovely food. And they were relaxed about us taking tea in the garden. The room was warm, and the beds were very comfortable. The only low point was the strange access between two warehouses.
by A verified traveler
Posted Aug 4, 2011 on Hotels
The staff were friendly and helpful, breakfast was very nice.
However the room my friend and stayed in was unbearably warm during the night and the beds were uncomfortably soft.
Recommended
for Couplesby A verified traveler from camborne UK
quiet and peaceful
Posted Jun 20, 2011Lovely stay in pleasant surroundings, very good value.