Pachkovo Vacations from $426

The room was decent overall, though the bathrooms would benefit from an overhaul and closer attention to cleanliness. Elevator wait times were lengthy, and the front desk experience could be warmer and more welcoming. Additionally, the entrance and valet area lack curb appeal and would benefit from an aesthetic update to create a more inviting first impression.

Staff good Room with problems: toilet, safe vault, tv, no closet, no chair, too small

property is nice, but they dont have it in good conditions, very disappointing service, beginning with mannager with bad attitude with our celiac allergy. Would not recommend anyone with allergies to visit this property, the have no staff prepared for it. Rooms area are dirty and overall the staff isnt friendly at all.

Main road in front of hotel was closed. When we arrived, the concierge had no idea where to tell us to park. If they were transparent about it, ok. I would be ok. Then they said they are out of the 'free' wine, but could charge me $8 for a Heineken. Then couldn't get the elevator to work (we were on the 2nd floor thank God) The room was in good shape. The parking is what set off the chain for me. It's not hard to update a website. Or at least tell your staff what to say. Ended up parking in the City parking garage. I'd give it like a 75/100.