BATIQA Hotel Palembang

Wifi is a bit slow in the room.

One of the most horrible hotels I have ever stayed. I first checked in with a key access card that didn't work, the staff was kind enough to accompany to my room to ensure I can have access, but 2nd card didnt worked either. I was given entry using the staff master card and was told my key card will be sent to my room shortly. To cut long story short, the room card was only delivered to me in two hours later after two phone calls. Cleanliness: The room had stains on the comforter, which I called reception for a change, of which which was only done after 2 calls in almost 2 hours later. Noise: I was given a room facing the main road, totally could not sleep at all as insulation was bad, requested for change of room at 1.30am of which was accommodated. In the new room, there was a patch of soap liquid not cleared up by the window, I only come to realise that it was soap instead of some sticky liquid when i washed off the sticky liquid in the bathroom where all the bubbles appear,

Pros: Location is near to amenities

Cons: Communication between staff, apparently my request wasn't communicated to housekeeping dept and the reception taking over 2nd shift

Location: There is a very nice mall nearby and food is available right outside hotel

don't stay at the top floor... their compressor sounds terrible... 10th floor under will be awesome...