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Hotel San Carlos - Downtown Convention Center

Photo gallery for Hotel San Carlos - Downtown Convention Center

Exterior
Outdoor pool
Outdoor pool
Double Room, 2 Double Beds, City View | Desk, blackout drapes, iron/ironing board, free WiFi
Double Room, 2 Double Beds, City View | Desk, blackout drapes, iron/ironing board, free WiFi

Overview of Hotel San Carlos - Downtown Convention Center

Hotel San Carlos - Downtown Convention Center

3.0 star property

7.0/10 Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Business services
  • Housekeeping
Map
202 N Central Ave, Phoenix, AZ, 85004

Explore the area

  • Popular LocationPhoenix Convention Center5 min walk
  • Popular LocationFootprint Center7 min walk
  • Popular LocationArizona Science Center11 min walk
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)12 min drive

Room options

About this area

Phoenix

Hotel San Carlos - Downtown Convention Center is located in Downtown Phoenix, a neighborhood in Phoenix, and is near the airport and near a metro station. Wrigley Mansion and Grady Gammage Memorial Auditorium are local landmarks, and the area's natural beauty can be seen at Camelback Mountain and Margaret T. Hance Park. Looking to enjoy an event or a game while in town? See what's going on at State Farm Stadium, or consider a night out at The Van Buren. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.

What's nearby

  • Phoenix Convention Center - 5 min walk
  • Arizona State University - Downtown Phoenix - 6 min walk
  • Phoenix City Hall - 7 min walk
  • Footprint Center - 7 min walk
  • Arizona Science Center - 11 min walk

Getting around

  • Van Buren - 1st Ave Station - 3 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • Vegan House - 2 min walk
  • Harumi Sushi - 2 min walk
  • Hanny's - 3 min walk
  • Einstein Bros. Bagels - 3 min walk
  • La Piazza Locale - 4 min walk

About this property

Hotel San Carlos - Downtown Convention Center

3-star historic hotel located in Downtown Phoenix
Close to Phoenix Convention Center, Hotel San Carlos - Downtown Convention Center provides a terrace, a 24-hour gym, and a 24-hour business center. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant and a bar.
Other perks at this hotel include:
  • A gift shop, ATM/banking services, and a vending machine
  • 2 meeting rooms, an elevator, and smoke-free premises
  • Multilingual staff, luggage storage, and a front desk safe
  • Guest reviews say good things about the central location and helpful staff
Room features
All 129 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with premium channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Azerbaijani, English, French, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per day)

Food and drink

  • 1 restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour fitness center

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Conference space (1300 square feet)
  • Meeting rooms - 2

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from November 1 2021 to April 30 2023 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Frequently asked questions

Is Hotel San Carlos - Downtown Convention Center pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel San Carlos - Downtown Convention Center?

As of Nov 30, 2022, prices found for a 1-night stay for 2 adults at Hotel San Carlos - Downtown Convention Center on Dec 1, 2022 start from $127.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel San Carlos - Downtown Convention Center?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Hotel San Carlos - Downtown Convention Center?

Check-out is at noon.

Where is Hotel San Carlos - Downtown Convention Center located?

Located in Downtown Phoenix, this historic hotel is within a 10-minute walk of Orpheum Theatre and Phoenix Convention Center. Chase Field is 0.6 mi (1 km) away. Van Buren - 1st Ave Station and Washington - Central Station are within a 5-minute walk.

Can I cancel my reservation for free at Hotel San Carlos - Downtown Convention Center and receive a full refund?

Yes, Hotel San Carlos - Downtown Convention Center offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel San Carlos - Downtown Convention Center cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

7.0

Good

Rating 10 - Excellent. 244 out of 1001 reviews" "
" "10 - Excellent 24%
Rating 8 - Good. 321 out of 1001 reviews" "
" "8 - Good 32%
Rating 6 - Okay. 224 out of 1001 reviews" "
" "6 - Okay 22%
Rating 4 - Poor. 136 out of 1001 reviews" "
" "4 - Poor 14%
Rating 2 - Terrible. 76 out of 1001 reviews" "
" "2 - Terrible 8%

8.0/10

Cleanliness

8.1/10

Staff & service

6.3/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

4/10 Poor

Keith
Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
I like that the old world architecture was preserved on the exterior and lobby areas but the rooms really need an upgrade. The furniture was outdated and worn, I didn't understand the step up to get into the bathroom - not the best for my bad knees in the middle of the night or first thing in the morning. I was expecting a boutique hotel experience but no amenities - a microwave or fridge would've been nice. My room was pretty small but an armchair to relax in would've been nice too. The front desk staff was very nice and helpful but I probably wouldn't stair here again.
Stayed 4 nights in Nov 2022

6/10 Okay

Karla
Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The historic hotel was definitely historic.... which was charming.
Stayed 1 night in Nov 2022

6/10 Okay

Dennis
Traveled with partner
Liked: Cleanliness, staff & service
Convenient. Clean.
Stayed 1 night in Nov 2022

4/10 Poor

Michelle
Traveled with partner
Disliked: Amenities, property conditions & facilities
No amenities—coffee maker, frig or anything really. Parking was $28; noisy, bed were horrible Lu uncomfortable—found a dead cockroach. Yet, they are charging too rates over $300 a night. Won’t stay there again. I’ll pay another $100 and stay at one of the chains with good beds.
Stayed 1 night in Nov 2022

6/10 Okay

Bob
Business traveler
Disliked: Amenities, property conditions & facilities
The check in staff was not friendly…..like “I don’t like my job” friendly. No guide for the TV. No movie channels. Hard pillows. This hotel is old enough to be on the historic building register, but not maintained.
Stayed 1 night in Nov 2022

4/10 Poor

Yury
Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel dates back to the 1920's, so it has a quaint appearance. Good location, very friendly staff. Bed, sheets and pillows were comfortable, the towels thick and soft. However, it badly needs renovations from the ground up: strip the existing dozens of layers of paint, repair dents, dinks, scratches, and then do a fresh paint job. Same for furniture. Re-do bathrooms (they are very small), renovate water fixtures, light fixtures, heating system (loud - old-fashion water heaters which make a lot of noise at night). Doors are shabby, very poor noise insulation, light enters the room all around the doors. The internet is poor, quite intermittent, and logs off regularly and frequently.

6/10 Okay

Dana
Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice location. The outside and lobby are very beautiful. The rest of the hotel is old and outdated. The rooms are small, no mini fridge, the pool was closed, and the walls were so thin we could hear everyone in the halls and the rooms next door. It is easy to walk around downtown Phoenix but for the amount I paid for the room, it wasn't worth it.

6/10 Okay

Jason
Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Its a great location and the staff was wonderful. Rooms need refreshed very bad. No outlets ir thermostats. No safe or refrigerator.

10/10 Excellent

Thomas
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely caring and attentive staff. Great hotel all around!

8/10 Good

JOSUE BLAISE
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all
Stayed 3 nights in Oct 2022