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Overview of Hotel San Carlos - Downtown Convention Center

Photo gallery

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
Desk, blackout drapes, iron/ironing board, free WiFi
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationPhoenix Convention Center5 min walk
    Popular LocationThe Van Buren7 min walk
    Popular LocationTalking Stick Resort Arena10 min walk
    AirportPhoenix, AZ (PHX-Sky Harbor Intl.)12 min drive

Choose dates to view prices

  • Standard Room, 1 Queen Bed

    Room amenities

    • Sleeps 4
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed
  • Standard Room, 1 Queen Bed, City View

    3.9/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed, City View
  • Double Room, 2 Double Beds, City View

    4.1/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsDouble Room, 2 Double Beds, City View

About this area

Phoenix

Located in Phoenix's Downtown Phoenix neighborhood, Hotel San Carlos - Downtown Convention Center is in the city center and near the airport. Phoenix Convention Center and The Van Buren are cultural highlights, and travelers looking to shop may want to visit Roosevelt Row and Old Town. Check out an event or a game at Talking Stick Resort Arena, and consider making time for Children's Museum of Phoenix, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.
Visit our Phoenix travel guide
Popular Location

What's nearby

  • Phoenix Convention Center - 5 min walk
  • The Van Buren - 7 min walk
  • Talking Stick Resort Arena - 10 min walk
  • Arizona Science Center - 11 min walk
  • Chase Field - 15 min walk

Getting around

  • Van Buren - 1st Ave Station - 3 min walk
  • AirportSky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • Centrico — 1 min walk
  • Einstein Bros. Bagels — 3 min walk
  • La Piazza Locale — 4 min walk
  • Steve's Greenhouse Grill — 4 min walk
  • Blue Hound — 4 min walk

About this property

Hotel San Carlos - Downtown Convention Center

Historic Phoenix hotel in Downtown Phoenix, walk to Phoenix Convention Center
This smoke-free hotel features a restaurant, an outdoor pool, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a 24-hour business center, conference space, and a 24-hour front desk. All 129 rooms offer free WiFi, coffee makers, and LED TVs with cable channels. Ceiling fans, hair dryers, and showers are among the other amenities that guests will find.
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Awards and affiliations

The property is a member of Historic Hotels of America.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 restaurant

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • Azerbaijani
  • English
  • French
  • Russian
  • Spanish

Business services

  • 24-hour business center
  • 2 meeting rooms
  • Conference space (1300 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room accessibility
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 10 2020 to December 31 2020 (dates subject to change):
  • Business center
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Frequently asked questions

Can I cancel my reservation for free at Hotel San Carlos - Downtown Convention Center and receive a full refund?
Yes, Hotel San Carlos - Downtown Convention Center offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel San Carlos - Downtown Convention Center cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel San Carlos - Downtown Convention Center have a pool?
Yes, this property has an outdoor pool.
Is Hotel San Carlos - Downtown Convention Center pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel San Carlos - Downtown Convention Center?
Hotel San Carlos - Downtown Convention Center doesn't offer parking.
What time is check-in at Hotel San Carlos - Downtown Convention Center?
Check-in begins at 3 PM. Late check-in is available during limited hours.
What time is check-out at Hotel San Carlos - Downtown Convention Center?
Check-out is at noon.
Where is Hotel San Carlos - Downtown Convention Center located?
Located in Downtown Phoenix, this historic hotel is within a 5-minute walk of Orpheum Theatre and Arizona State University - Downtown Phoenix. Phoenix Convention Center and Roosevelt Row are also within 10 minutes. Van Buren - 1st Ave Station and Washington - Central Station are within a 5-minute walk.
3.4
5 - Excellent
181
4 - Good
343
3 - Okay
248
2 - Poor
149
1 - Terrible
78

3.9/5

Cleanliness

3.9/5

Staff & service

3.2/5

Amenities

3.2/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Cool Hotel
This was a wicked old Hotel in Downtown Phoenix AZ. Just way cool. Friendly Staff.
Stayed 1 night in Aug 2020

2/5 Poor

Traveled with family
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service
Too Hot !!!
We stayed 1 night just to experience the hauntings, which was a huge disappointment. If i wouldve known that the hotel closed all the floors down, except 2 and 3, i wouldve never booked a room there. The lady at the desk said it was because business is too slow right now, so they arent booking on those floors. Then our room was so freaking hot, we got no sleep and were thinking about packing it up and going home at 4 am. We even brought a fan with us because of the other complaints on the reviews about it. When we were checking out the 2 floors, one of the rooms on the 2nd floor sounded like they were making a porno. Which was Inconsiderate and rude to the other guest. Will not ever stay here again unless they get some updated air conditioning!!
Stayed 1 night in Aug 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
I like the old style of the hotel and the employees where all very kind and helpful. The original room was not serviced so we were given a new room. All of the sodas in the soda machine were also empty.
Stayed 1 night in Jun 2020

5/5 Excellent

Traveled with partner
We like Historic building it brings out a certain charm. The hotel was quiet and cute. Loved it Staff was sooo Nice.. Thank you!!
Stayed 1 night in Jun 2020

5/5 Excellent

Stayed 1 night in May 2020