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Overview of Grand Mercure Phuket Patong

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3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
Free minibar items, in-room safe, desk, blackout drapes
View from Room

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationPatong Beach8 min walk
    Popular LocationBangla Road10 min walk
    Popular LocationJungceylon Shopping Center11 min walk
    AirportPhuket (HKT-Phuket Intl.)68 min drive
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  • Superior Room, 2 Twin Beds

    4.1/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsSuperior Room, 2 Twin Beds
  • Superior Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 710 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Suite, 1 King Bed
  • Superior Room, 1 King Bed

    4.3/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed
  • Room, 1 Bedroom (Pool Villa)

    4.4/5 guest room rating

    Room amenities

    • 1033 sq ft
    • Sleeps 3
    • 1 Double Bed
    More detailsRoom, 1 Bedroom (Pool Villa)
  • Deluxe Room, 2 Twin Beds, Pool Access

    4.6/5 guest room rating

    Room amenities

    • 366 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsDeluxe Room, 2 Twin Beds, Pool Access
  • Deluxe Room, 1 King Bed, Pool Access

    4.3/5 guest room rating

    Room amenities

    • 366 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Pool Access

About this area

Patong

Located in Patong, Grand Mercure Phuket Patong is in the entertainment district and near the beach. Chalong Temple and Promthep Cape are notable landmarks, and the area's natural beauty can be seen at Patong Beach and Karon Beach. Traveling with kids? Don't miss Phuket Fantasea. Scuba diving, snorkeling, and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Guests love the resort's quiet location.
Visit our Patong travel guide
Popular Location

What's nearby

  • Patong Beach - 8 min walk
  • Bangla Road - 10 min walk
  • Jungceylon Shopping Center - 11 min walk
  • Kalim Beach - 10 min drive
  • Karon Beach - 12 min drive

Getting around

  • AirportPhuket Intl. Airport (HKT) - 68 min drive

Restaurants

  • Bubbles Restaurant — 1 min walk
  • Craft Bar — 1 min walk
  • Hard Rock Cafe Phuket — 3 min walk
  • Halfway Inn — 3 min walk
  • Sam's Steaks and Grill — 4 min walk

About this property

Grand Mercure Phuket Patong

5-star family-friendly resort, walk to Patong Beach
Along with 3 outdoor pools, this resort has a full-service spa and a restaurant. Free WiFi in public areas, a free area shuttle, and a free shopping center shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. All 314 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Refrigerators and minibars (stocked with some free items) are standard, as are LED TVs with digital channels.
Grand Mercure Phuket Patong offers 314 accommodations with minibars (stocked with some free items) and safes. 40-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Patong resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ryn Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Safety and Health Administration (Thailand)
Follows standard sanitization guidelines of ALLSAFE (Accor Hotels)
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited parking spaces
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle
  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 500 for adults and THB 250 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free area shuttle
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)
  • Waterslide

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Thai

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference space (4455 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch LED TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from April 1 2020 to October 20 2020 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for THB 1600.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: THB 1000.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 500 for adults and THB 250 for children (approximately)
  • Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: THB 2000 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 1600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Mercure Phuket Patong Hotel
Grand Mercure Phuket Hotel
Grand Mercure Phuket Patong
Grand Mercure Phuket
Grand Mercure Phuket Patong Resort
Grand Mercure Phuket Resort
Grand Mercure Phuket Patong (opening Early 2014)
Mercure Phuket Patong Patong
Grand Mercure Phuket Patong Resort
Grand Mercure Phuket Patong Patong
Grand Mercure Phuket Patong Resort Patong

Frequently asked questions

Can I cancel my reservation for free at Grand Mercure Phuket Patong and receive a full refund?
Yes, Grand Mercure Phuket Patong offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Mercure Phuket Patong cancellation policy on our site for more details about any exclusions or requirements.
Does Grand Mercure Phuket Patong have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is Grand Mercure Phuket Patong pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Mercure Phuket Patong?
Limited spots are available.
What time is check-in at Grand Mercure Phuket Patong?
Check-in is from 2:00 PM - anytime.
What time is check-out at Grand Mercure Phuket Patong?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Grand Mercure Phuket Patong provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of THB 2000 per vehicle, one-way, applies.
Where is Grand Mercure Phuket Patong located?
This family-friendly Patong resort is located by the ocean, within a 15-minute walk of Patong Beach, Bangla Road, and Jungceylon Shopping Center. Karon Beach and Kamala Beach are also within 9 mi (15 km).
4.4
Excellent
5 - Excellent
543
4 - Good
334
3 - Okay
81
2 - Poor
27
1 - Terrible
14

4.4/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
บริการดีมาก อาหารเช้าอร่อยและหลากหลาย good location
Stayed 2 nights in Oct 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel stayed 12 nights in March and was perfect. Great breakfast and free water every day. Awesome location.
Stayed 11 nights in Feb 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, very helpful and pleasant. The hotel was clean and well maintained
Stayed 13 nights in Mar 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever
The service was amazing 😉 they always greet you with a hello and the pool was the best pool ever there’s even a baby pool with a mini slide! Everything is a walking distance (example) restaurants, beach 🏖 and stores 🏬 I would recommend this to you if your going on a family trip work trip or even just for a getaway rooms a good but a little small for a 5 star🌟 but still a great room over all!!! The staff are the best!!!! The restaurant in the hotel is a little over priced but food is great 👍 #Grand Mercure Fan🤗
Stayed 3 nights in Mar 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big rooms. Friendly and helpful staff. Great central location
Stayed 10 nights in Mar 2020

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