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Zenseana Resort & Spa

Photo gallery for Zenseana Resort & Spa

Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Two Bedroom Executive Suite | Balcony

Overview of Zenseana Resort & Spa

VIP Access
UNESCO Sustainable Travel Pledge

Zenseana Resort & Spa

4.5 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
147 Prabaramee Road, Patong Beach, Kathu, Patong, Phuket, 83150

Explore the area

  • Popular LocationPatong Beach5 min walk
  • Popular LocationJungceylon Shopping Center18 min walk
  • Popular LocationBangla Road19 min walk
  • AirportPhuket (HKT-Phuket Intl.)65 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Patong

Located in Patong, Zenseana Resort & Spa is near the beach. Shoppers can check out Bangla Road, while everyone can enjoy the natural beauty of Patong Beach and Karon Beach. Traveling with kids? Consider Patong Go-Kart Speedway and Phuket Cable Ski and Phuket Wake Boarding.

What's nearby

  • Nurul Islam Mosque - 4 min walk
  • Patong Beach - 5 min walk
  • Patong Hospital - 18 min walk
  • Jungceylon Shopping Center - 18 min walk
  • Bangla Road - 19 min walk

Getting around

  • Phuket Intl. Airport (HKT) - 50 min drive

Restaurants

  • No. 9 restaurant - 3 min walk
  • Saveena halal food - 4 min walk
  • GEO restaurant - 6 min walk
  • Baan rim pa - 6 min walk
  • Sea Salt Lounge & Grill - 7 min walk

About this property

Zenseana Resort & Spa

4.5-star luxury hotel near Patong Beach
Located close to Bangla Road, Zenseana Resort & Spa provides a roundtrip airport shuttle, a poolside bar, and a terrace. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature Thai cuisine and more. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a free shopping center shuttle, and a 24-hour front desk
  • An elevator, luggage storage, and barbecue grills
  • Guest reviews say great things about the first-rate property condition and location
Room features
All 164 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Showers, bidets, and free toiletries
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free shopping center shuttle

Food and drink

  • Daily buffet breakfast available for a fee: THB 550 for adults and THB 250 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • All Day Dining

Things to do

  • Children's pool
  • Free children's club
  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Baby toys
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower only
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1200.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: THB 3000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: THB 550 for adults and THB 250 for children (approximately)
  • Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 10)
  • Rollaway bed fee: THB 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Zenseana Resort Patong
Zenseana Resort
Zenseana Patong
Zenseana
Zenseana Resort Spa

Frequently asked questions

Does Zenseana Resort & Spa have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 7 AM–9:00 PM.

How much does it cost to stay at Zenseana Resort & Spa?

As of Jan 27, 2023, prices found for a 1-night stay for 2 adults at Zenseana Resort & Spa on Feb 8, 2023 start from $126.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Zenseana Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Zenseana Resort & Spa?

Self parking is free at this property.

What time is check-in at Zenseana Resort & Spa?

Check-in is from 2:00 PM - anytime.

What time is check-out at Zenseana Resort & Spa?

Check-out is at noon.

Does Zenseana Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1500 per vehicle applies.

Where is Zenseana Resort & Spa located?

This family-friendly Patong hotel is located near the beach, within 1 mi (2 km) of Patong Beach and Bangla Road. Karon Beach and Kamala Beach are also within 6 mi (10 km).

Reviews

8.8

Excellent

Rating 10 - Excellent. 86 out of 131 reviews" "
" "10 - Excellent 66%
Rating 8 - Good. 27 out of 131 reviews" "
" "8 - Good 21%
Rating 6 - Okay. 9 out of 131 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 7 out of 131 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 2 out of 131 reviews" "
" "2 - Terrible 2%

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Excellent

CHIN TIONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location 😊
Stayed 7 nights in Jan 2023

4/10 Poor

Mickey

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We stayed for 2 weeks , we where supposed to be upgraded since this was a vip hotel , we did not receive anything, I had ordered bday cake which we never received, the staff is not friendly for 2 weeks in a hotel you would expect staff to be friendly, tv and wifi was terrible always disconnected, had the service men try to fix the problem many times without any help, the pool is freezing not easy to get into, chairs at pool are very low and uncomfortable, we lost a key and they charged us 200 bhat, the rooms are very small and bathroom is very small , the beds are comfortable and the ac works well , this is not a 4.5 hotel at best it a 3 star ,

10/10 Excellent

Angela

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is lovely. The pool and view were fantastic. The property is a 10minute walk from the beach and there are a lot of shopping options close by. The staff were all very friendly and helpful. The room was very spacious and comfortable. They also provide beach/pool towels if needed which was great. On my birthday they even wrote happy Birthday on the bed with leaves and put balloons. Was such a nice surprise. Made my day. In the reception there is a taxi & tour service that helps with bookings and you can pay with card which was very helpful. The breakfast had a lot of options and they even did bbq in a small corner of the breakfast buffet. Everything was fantastic. Overall was a 5 out of 5 stay. Highly recommend!
Stayed 3 nights in Jan 2023

6/10 Okay

Chao

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
For this hotel we had mixed feelings. We were not satisfied with our stay at this hotel from the moment we were checking in, there was another family that was checking in and about 4 to 5 staffs that were dealing with them because they were having issues with the guest. When finally it was our turn to check in the staff took a long time with the process and we tired from the long flight and bus ride from the airport. After we were check in because they were short staffed we were not helped to our room or given a room tour. We got a room that was all the way at the end of the hotel and the shape of the hotel is like a huge C where the elevator was located at one end and our room located at the other end so to get from the elevator to our room we had to walk long hallways and turn 3 corners, it didn't seem much at first but where we came back from full day island trips the walk just takes more out of me. The room we got was really small and there was just room for our luggage and then there's the bed, there was also no view from our room. The only thing we liked about the hotel was how close it was to Bangla road and Patong beach. Also if you stay at this hotel and are booking trips to any islands you should book with Nina that is located at this hotel lobby, she is really patient and helpful when booking our trips and we enjoyed every trip that we booked with her.

10/10 Excellent

Keke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have two rooms in a suite, very convenient for a family and price is reasonable.

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: hotel provides lotion, conditioner and hand soap; not all thailand hotel provides all these. Location is pretty good. Cons: room is a bit small. We didn't have a great check in experience. I guess the time when we were checking in was when other customers were checking out. We were first told to sit and wait w/o even asking what we were there for, after waited for 20min, we were still left aside, so we stood in line again to inquire. It was chaotic, no line, ppl are keep cutting in front of us, when it finally get to our turn they told us we stood on the wrong line, but there is no sign telling us which line is which, so we stand on another line, again. We probably spent a little bit more than an hour just to check in. This is the longest we have ever waited to check in.

4/10 Poor

Joseph

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Nice place, nice amenities, nice location but Woefully understaffed. Absolutely to have housekeeping get to my room no earlier than 5pm as late as 7pm my entire stay. Get frustrated and ask for the linen and toiletries so that you can atleast service the room yourself and you get a big NO..... So lol don't have your baby upchuck on the bed or spill wine in the room cause them you need to sit and fester in it until the housekeeping can get to you every evening...... Sorry but this was unacceptable..... Great Gym very nice! But for the love of everything hire more housekeeping staff!

8/10 Good

Steven

Stayed 3 nights in Oct 2022