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Expedia Verified Reviews
Exceptional!
4.7 of 5 guest rating
Room type Options Nightly price Book
Lagoon View Suite
1076 square feet
1 King Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Other room types
Andaz Double Bed
538 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Ocean View Suite
Room with view
1076 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Beach Area Suite
1076 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Lagoon View Double
538 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Bi Level Suite
1873 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Lagoon View King
538 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Beach Front Suite
Room with view
1076 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Beach Front Double
Room with view
538 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Beach Front King
Room with view
538 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Double Beach Area
538 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Ocean View Studio
Room with view
710 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
King Beach Area
538 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Andaz Suite
1076 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Beach Front Studio
Room with view
710 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Andaz King
538 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Upscale property on the beach, with 2 outdoor swimming pools

Popular property highlights

Free self parking
Pets allowed
Free wired high-speed Internet
On private beach
Smoke-free property

Location

Located in Playa del Carmen, this beachfront property is next to a golf course, 0.3 mi (0.5 km) from El Camaleon Mayakoba Golf Course, and within 6 mi (10 km) of Guadalupe Church and Quinta Avenida. Mamitas Beach Club and Maroma Beach are also within 6 mi (10 km).

Resort Features

Spend the day playing on Andaz Mayakoba a Concept By Hyatt - All Inclusive Package's private white sand beach then return to dine at one of the property's 4 restaurants.

Room Amenities

All 214 rooms offer free WiFi, balconies or patios, and flat-screen TVs. Other amenities available to guests include minibars, room service, and premium bedding.

Languages Spoken

  • English

Show all languages

Andaz Mayakoba a Concept By Hyatt - All Inclusive Package

Carretera Federal Cancun, Playa del Carmen, QROO 77710

Hotel Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities

  • Bicycling
  • Fitness facilities

Not included

  • Golf green fees
  • Motorized water sports
  • Surcharge for premium food items
  • Surcharge for room service
  • Airport transfers
  • Laundry/dry cleaning services
  • Activities and services offered by independent operators
  • Transportation to offsite activities

  • Taxes included
  • Buffet and à la carte dining
  • Gratuities included
  • Minibar beverages - restrictions apply
  • Additional gratuities accepted
  • Airport transfers not included
  • Fitness facilities included
  • Premium food items not included
  • All food and beverages included
  • Laundry/dry cleaning services not included
  • Surcharge for premium food items
  • Motorized water sports not included
  • Golf green fees not included
  • Bicycling included
  • Activities/services from independent operators not included
  • Surcharge for room service
  • Transportation to offsite activities not included
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included
  • Room service not included

Hotel Amenities

Andaz Mayakoba a Concept By Hyatt - All Inclusive Package is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. You'll be playing in the surf in no time with a free ride on the property's complimentary beach shuttle. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Bring your whole family to Andaz Mayakoba a Concept By Hyatt - All Inclusive Package for summer fun including 2 outdoor swimming pools, scuba diving, and kayaking.

Dining is available at one of the property's 4 restaurants. Guests can unwind with a drink at one of the property's bars, which include a beach bar and a bar/lounge. Wired Internet access is complimentary. This all-inclusive property also offers a 24-hour fitness center and a garden. Onsite self parking is complimentary.

Andaz Mayakoba a Concept By Hyatt - All Inclusive Package is a smoke-free property.

  • Beach bar
  • Bar/lounge
  • Number of outdoor pools - 2
  • Free beach shuttle
  • 24-hour front desk
  • Beach umbrellas
  • Tours/ticket assistance
  • Meeting rooms
  • Year Built - 2016
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Free self parking
  • Dry cleaning/laundry service
  • Pool sun loungers
  • Babysitting or childcare (surcharge)
  • Free wired Internet
  • Smoke-free property
  • Supervised childcare/activities (free)
  • On private beach
  • Safe-deposit box at front desk
  • Spa services on site
  • ATM/banking
  • Number of restaurants - 4
  • Concierge services
  • Ballroom
  • Pool umbrellas
  • Reception hall
  • Beach towels
  • Total number of rooms - 214
  • 24-hour fitness facilities
  • Garden

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free wired Internet

Languages Spoken

  • English
  • French
  • Spanish
  • Russian

Parking

Free self parking

Room Amenities

Andaz Mayakoba a Concept By Hyatt - All Inclusive Package offers 214 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Free newspaper
  • Air conditioning
  • Minibar
  • Free WiFi
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room childcare (surcharge)
  • Free bottled water
  • Desk
  • Ceiling fan
  • Private bathroom
  • Bathrobes
  • Rainfall showerhead
  • Hair dryer
  • Iron/ironing board
  • Premium bedding
  • In-room safe
  • Number of bathrooms - 1
  • Room service (limited hours)
  • Balcony or patio
  • Shower only
  • Flat-panel TV

Where to Eat

Cocina Milagro - This poolside buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Tinta del Pulpo - Overlooking the ocean, this restaurant serves lunch and dinner. A children's menu is available. Open daily.

Casa Mate - This fine-dining restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open select days.

Sotavento - This seafood restaurant is located on the beach. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

A private beach and complimentary bicycles are featured at the property. 2 outdoor swimming pools are on site along with a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Free bicycles on site
  • Parasailing nearby
  • Scuba diving on site
  • Surfing/boogie boarding nearby
  • Archery on site
  • Kayaking on site
  • Sailing nearby

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sports massage
  • Massages

Hotel Policies

Check-in

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100 per stay

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

No elevators

24-hour check-in

Debit cards

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Andaz Mayakoba All Inclusive Package Concept Hyatt
  • az Mayakoba Inclusive Package

We should mention

Guests must transfer to the property via Shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation.

Reservations are required for golf tee times. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

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