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Iberostar Waves Paraíso Del Mar - All Inclusive

4.5 star property
Beach spa retreat walking distance from Playa Paraiso Golf Course

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Iberostar Waves Paraíso Del Mar - All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Exterior
Free minibar, in-room safe, desk, laptop workspace
12 restaurants, lunch, dinner served; international cuisine
Lobby

Reviews

8.2

Very good

Popular amenities

  • Pool
  • Gym
  • Free WiFi
  • Bar
    BarBar
  • All inclusive
    All inclusiveAll inclusive
  • Hot Tub
    Hot TubHot Tub

Check-in time

3:00 PM

Check-out time

12:00 PM

Most relevant reviews

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10/10 Excellent

Luis Carlos
Jul 26, 2024
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About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Paradise Beach - 10 min walk
  • Playa Paraiso Golf Course - 12 min walk
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 4 min drive
  • Maroma Beach - 12 min drive
  • Tres Rios Ecopark - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 33 min drive

Restaurants

  • ‪Cena Trattoria By el Faro - ‬8 min walk
  • ‪Huama - ‬8 min drive
  • ‪Lobby Bar Acuarium - ‬9 min drive
  • ‪Café del Lago - ‬4 min drive
  • ‪Snake Bar At Iberostar Maya - ‬8 min drive

About this property

Iberostar Waves Paraíso Del Mar - All Inclusive

Luxury all-inclusive resort near Playa Paraiso Golf Course
Located close to Maroma Beach, Iberostar Waves Paraíso Del Mar - All Inclusive provides 18 holes of golf, a nightclub, and a swim-up bar. With a white sand beach, a beach bar, and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to a body treatment, a sports massage, or reflexology at Spa Sensations, the onsite spa. At the 12 on-site restaurants, enjoy lunch, dinner, light fare, and international cuisine. The gym offers yoga classes and fitness classes; other things to do include windsurfing, kayaking, and snorkeling. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a shopping mall on site.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • Tennis courts, babysitting (surcharge), and a front-desk safe
  • A water dispenser, ATM/banking services, and massage treatment rooms
  • Guest reviews give top marks for the beach locale, pool, and helpful staff
Room features
All 388 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free stocked minibars and free WiFi. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, balconies, and childcare services

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 12 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Faro
  • El Kiosko
  • El Mercado
  • El Rodizio
  • La Dorada

Things to do

  • 18 holes of golf
  • Arcade/game room
  • Basketball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Gym
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Pro golf shop
  • Sauna
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

Outdoor space

  • Balcony

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property is professionally cleaned

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Iberostar Paraiso Mar
Iberostar Paraiso Mar All Inclusive
Iberostar Paraiso Mar All Inclusive Playa del Carmen
Iberostar Paraiso Mar Playa del Carmen
Mar Paraiso
Paraiso Mar
Iberostar Paraiso Mar All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l

Frequently asked questions

Does Iberostar Waves Paraíso Del Mar - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Iberostar Waves Paraíso Del Mar - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Iberostar Waves Paraíso Del Mar - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Iberostar Waves Paraíso Del Mar - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Iberostar Waves Paraíso Del Mar - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Iberostar Waves Paraíso Del Mar - All Inclusive?

Yes, the property is all-inclusive.

Where is Iberostar Waves Paraíso Del Mar - All Inclusive located?

Located in Playa del Carmen, this beachfront resort is connected to the convention center, 0.6 mi (1 km) from Playa Paraiso Golf Course, and within 12 mi (20 km) of Maroma Beach and Ojo de Agua Beach. Puerto Morelos Beach and Punta Esmeralda Beach are also within 12 mi (20 km).

Iberostar Waves Paraíso Del Mar - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 470 out of 1003 reviews" "
Rating 8 - Good. 272 out of 1003 reviews" "
Rating 6 - Okay. 147 out of 1003 reviews" "
Rating 4 - Poor. 71 out of 1003 reviews" "
Rating 2 - Terrible. 43 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luis Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Esperanza

Disliked: Cleanliness, amenities, property conditions & facilities
Disappointed with restaurants, our hotel room, food, communication, transportation
Stayed 4 nights in Jul 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities, location and food are excellent. The staff is kind and helpful. My only complaint is that pools close too early (7pm)
Stayed 7 nights in Jul 2024

10/10 Excellent

ELLEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a truly amazing
Stayed 3 nights in Jul 2024

10/10 Excellent

Roque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are in love with the place.
Stayed 4 nights in Mar 2024

8/10 Good

Ever A

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great. Great for family with kids. The only complaint i have is that the picture are deceiving. The resort is huge but you actually do not get access to the entire only half of it. You don't have access to the 12 restaurant advertise. Only 8. If you want access to the rest of the resort you have to pay for a day pass. One more thing be ready to walk.
Stayed 5 nights in Jun 2024

6/10 Okay

Jeff, South Walpole

Traveled with family
This was our 10th time staying at an Iberostar resort and most likely our last. The glamour has worn off. 1/4 of the staff definitely were amazing and the other 3/4 made us feel like we were bothering them. We attempted to make dinner reservations 4 times with the concierge and were told to come back and talk to their partner. We finally just asked the front desk and they helped with one . However if we wanted to sit in a 3 hour timeshare meeting, the concierge could help us. We think this is their main priority now. Our room was dated, no comforter, curtains falling off and the bathroom sink counter literally fell apart. The pool and beach area were not very clean, we saw some trash that wasn’t picked up for days. Very little poolside service and bartenders were under staffed. We love Mexico and will be looking for different resorts!
Stayed 8 nights in Jun 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

4/10 Poor

Terra, Skiatook

Traveled with family
Disliked: Amenities
Property is large and requires alot of walking. Shuttle service is available but inconsistent. Restaurants limited, unable to get reservations for the week. We got sick off the food. It rained alot during our stay. Limited alternative activities communicated. Activity app not kept up to date. Would not stay here again!
Stayed 5 nights in Jun 2024

4/10 Poor

Patrick

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely flooded everywhere. Was dangerous to walk anywhere. I had booked 7 rooms however none were ready at 4:00 pm when check in was supposed to be 3:30 pm. I left my headphones in my room and noticed about a hour after I checked out, I saw that it was at the hotel and I called and they gave me some BS answer of how they don’t see it although I see that it’s still at the resort. The whole building including rooms common areas were leaking from the rain. One of the rooms had 2 inches of water in it and it took forever to get a new room. It took over 6 hours to get multiple beds in some of the rooms although I had requested that when I first booked it. Buffett was terrible. Service outside of the bartenders was terrible. Front desk unorganized took hours to check in.
Stayed 3 nights in Jun 2024

10/10 Excellent

Don

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort to stay at. The service and staff were impeccable.
Stayed 7 nights in Jun 2024

10/10 Excellent

Julian

Stayed 4 nights in Jun 2024

10/10 Excellent

JEREMY JUAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jun 2024

6/10 Okay

Olga

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Saul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is amazing and the personal is the first level I’m sure return many times is more then I spect
Stayed 3 nights in Jun 2024

8/10 Good

mattthew, Ankeny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wildlife was so entertaining. Flamingos, Swan, peacocks, quadi... staff was very friendly and accommodating. They all speak good English. Impressed by the resort.
Stayed 4 nights in Jun 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

iulian

Stayed 4 nights in Jun 2024

4/10 Poor

Venancio, Mission

Traveled with family
Disliked: Staff & service
Staff not friendly, lack of food every time we go to the restaurant. If you want to drink then you have to go into the pool because there is no bar out of the pool.
Stayed 6 nights in Jun 2024

10/10 Excellent

Nina M

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time
Stayed 6 nights in May 2024

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 5 nights in May 2024

6/10 Okay

Tooba

Stayed 5 nights in May 2024

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Sammara

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 5 nights in May 2024

8/10 Good

Laura E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5