COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Iberostar Paraiso Del Mar All Inclusive

Photo gallery for Iberostar Paraiso Del Mar All Inclusive

Featured Image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers

Overview of Iberostar Paraiso Del Mar All Inclusive

Iberostar Paraiso Del Mar All Inclusive

4.5 out of 5

4.1/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • -hour vacancy between guest room stays
Carretera Chetumal-Puerto Juarez Km 309, Lote 1 Playa, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationMaroma Beach15 min walk
  • Popular LocationEl Manglar Golf Course3 min drive
  • Popular LocationTres Rios Ecopark11 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)35 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located in Playa del Carmen, Iberostar Paraiso Del Mar All Inclusive is connected to a shopping center. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Tres Rios Ecopark. Traveling with kids? Consider Crococun Zoo and 3D Museum of Wonders. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours in the area.

What's nearby

  • Maroma Beach - 15 min walk
  • El Manglar Golf Course - 3 min drive
  • Sanctuary of Hope and Time Capsule - 10 min drive
  • Tres Rios Ecopark - 11 min drive
  • El Camaleon Mayakoba Golf Course - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 35 min drive

Restaurants

  • El Mercado — 1 min walk
  • El Rodizio — 1 min walk
  • El Hashiru — 3 min walk
  • Cirque Du Soleil Joya — 13 min walk
  • Burger Stop — 4 min drive

About this property

Iberostar Paraiso Del Mar All Inclusive

4.5-star beach property with a full-service spa
Spend the day relaxing at the beach, practicing your swing on Iberostar Paraiso Del Mar All Inclusive's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants. All 388 rooms offer free WiFi, free minibar items, and flat-screen TVs with satellite channels. Balconies, coffee makers, and ceiling fans are among the other amenities available to guests.
Iberostar Paraiso Del Mar All Inclusive offers 388 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Yes
Follows standard cleaning and disinfection practices of No
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for No between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 7 restaurants and 3 coffee shops
  • 4 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar

Things to do

  • 18 holes of golf
  • Arcade/game room
  • Basketball
  • Bicycle tour information
  • Bike parking
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Golf driving range
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping mall
  • Shopping
  • Snorkeling
  • Spa tub
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • No elevators
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Golf cart
  • Golf clubhouse
  • Golf pro shop
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property offers onsite health screenings for COVID-19. Rapid antigen screenings for COVID-19 are available by appointment (surcharge). PCR screenings for COVID-19 are also available for a surcharge. Guests will be advised of the health screening options on arrival, and advance appointments are available.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Iberostar Paraiso Mar
Iberostar Paraiso Mar All Inclusive
Iberostar Paraiso Mar All Inclusive Playa del Carmen
Iberostar Paraiso Mar Playa del Carmen
Mar Paraiso
Paraiso Mar
Iberostar Paraiso Mar All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l
Iberostar Paraiso Del Mar All Inclusive Playa del Carmen
Iberostar Paraiso Del Mar All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 314 out of 660 reviews
5 - Excellent 48%
Rating 4 - Good. 202 out of 660 reviews
4 - Good 31%
Rating 3 - Okay. 89 out of 660 reviews
3 - Okay 13%
Rating 2 - Poor. 30 out of 660 reviews
2 - Poor 5%
Rating 1 - Terrible. 25 out of 660 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I was not warned that the nightclub would be close down, the shopping center closed down. the bars close at 10 there’s no food 24 hours! absolutely nothing to eat after 10 o’clock at night
Stayed 6 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful landscaping! Love the gorgeous swans, peacocks, the beauty of nature in an incredible natural and elegant setting.
Stayed 4 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Animal interactions, love it! What didn’t like was the internal transportation lower personnel staffing to drive the cars, too long the wait for the transportation inside resort
Stayed 5 nights in Jul 2021

3/5 Okay

Traveled with group
The place has mostly buffet settings for restaurants, making a reservation for the sit down places was pretty difficult. Beware they have strict COVID rules with everything closing at 11 pm resort and city alike. Americans need a negative COVID test to be allowed to fly out, don’t rely on hotel people to help with that they kept giving me different answers. It is an OK place, entertainment was actually pretty boring.
Stayed 4 nights in Jul 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities
The nature around the hotel was just perfect! And the staff is super friendly
Stayed 7 nights in Jun 2021