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Canopy by Hilton Portland Waterfront

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Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Room amenity

Overview of Canopy by Hilton Portland Waterfront

Canopy by Hilton Portland Waterfront

4.0 star property

4.6/5 Wonderful

Top rated for cleanliness (4.7/5)

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Map
9 Center Street, Portland, ME, 04101

Explore the area

  • Popular LocationCharles Q. Clapp House7 min walk
  • Popular LocationPortland Museum of Art8 min walk
  • Popular LocationVictoria Mansion8 min walk
  • AirportPortland, ME (PWM-Portland Intl. Jetport)14 min drive

Room options

About this area

Portland

Canopy by Hilton Portland Waterfront is located in Downtown Portland, a neighborhood in Portland, and is in a shopping district. Wadsworth-Longfellow House and Victoria Mansion are local landmarks, and some of the area's attractions include Children's Museum and Theatre of Maine and Children's Museum of Maine. Looking to enjoy an event or a game while in town? See what's happening at Cross Insurance Arena or Fitzpatrick Stadium. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Cross Insurance Arena - 3 min walk
  • Monument Square - 6 min walk
  • Charles Q. Clapp House - 7 min walk
  • Portland Museum of Art - 8 min walk
  • Victoria Mansion - 8 min walk

Getting around

  • Portland Transportation Center - 6 min drive
  • Portland Intl. Jetport Airport (PWM) - 14 min drive

Restaurants

  • Yosaku - 2 min walk
  • Three Dollar Deweys - 3 min walk
  • Sapporo - 3 min walk
  • Miyake - 3 min walk
  • Artemisia Cafe - 4 min walk

About this property

Canopy by Hilton Portland Waterfront

4-star hotel in the heart of Downtown Portland
Consider a stay at Canopy by Hilton Portland Waterfront and take advantage of a free manager's reception, dry cleaning/laundry services, and a fireplace in the lobby. Enjoy American cuisine, ocean views, and brunch at the two onsite restaurants. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • Luggage storage, an elevator, and a reception hall
  • A 24-hour front desk, smoke-free premises, and 4 meeting rooms
Room features
All 135 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and hair dryers
  • 50-inch flat-screen TVs with Netflix, streaming services, and premium channels
  • Heating, housekeeping, and desks

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 38 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 5-50 for adults and USD 5-50 for children
  • 2 restaurants
  • Free reception (select days)

Restaurants on site

  • Luna
  • Salt Yard

Things to do

  • Free bicycle rentals

Conveniences

  • Elevator
  • Gift shop/newsstand
  • Lockers available
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms - 4

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Digital channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

More properties to consider

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 50 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 50 lbs)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 5 and USD 50 for adults, USD 5 and USD 50 for children (approximately)
  • Valet parking fee: USD 38 per night
  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Canopy by Hilton Portland Waterfront Hotel
Canopy by Hilton Portland Waterfront Portland
Canopy by Hilton Portland Waterfront Hotel Portland

Frequently asked questions

Is Canopy by Hilton Portland Waterfront pet-friendly?

Yes, this property allows dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 50 per night and a fee of USD 50 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Canopy by Hilton Portland Waterfront?

As of Sep 30, 2022, prices found for a 1-night stay for 2 adults at Canopy by Hilton Portland Waterfront on Oct 20, 2022 start from $337.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Canopy by Hilton Portland Waterfront?

Valet parking is available for USD 38 per night.

What time is check-in at Canopy by Hilton Portland Waterfront?

Check-in is from 3:00 PM - anytime.

What time is check-out at Canopy by Hilton Portland Waterfront?

Check-out is at noon.

Where is Canopy by Hilton Portland Waterfront located?

Located in Downtown Portland, this hotel is within a 10-minute walk of Cross Insurance Arena, Maine Historical Society, and Wadsworth-Longfellow House. Monument Square and Charles Q. Clapp House are also within 10 minutes.

Can I cancel my reservation for free at Canopy by Hilton Portland Waterfront and receive a full refund?

Yes, Canopy by Hilton Portland Waterfront offers free cancellation on select room rates, because flexibility matters! Please refer to Canopy by Hilton Portland Waterfront cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 178 out of 235 reviews
5 - Excellent 76%
Rating 4 - Good. 30 out of 235 reviews
4 - Good 13%
Rating 3 - Okay. 18 out of 235 reviews
3 - Okay 8%
Rating 2 - Poor. 6 out of 235 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 235 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Robert
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern and clean hotel with friendly and helpful staff in a great location.
Stayed 1 night in Sep 2022

3/5 Okay

MARY
Traveled with family
First of all this hotel is NOT water front. The roof top bar was closed our entire stay. Our front desk check is was below average as the associate was flustered and over whelmed to say the least! We were given a room with an thin adjoining door and could hear the 2 Doodle dogs next dog barking the entire time. And the dogs could hear us as well which didn't help the situation. We quickly requested to change rooms. The sliding barn doors to not close off the bathroom, or vanity area. They simply have several inch gap and do not lock. Valet parking and parking lot cost $38/per day. The valent attendant was very good and attentive. There was a fire alarm test for over 20 minutes and after grapping all what we could and heading down the stairs we were told it is just a test and could remain in our rooms. Wish I knew ahead of time, I would of left the building proactively. Stressful stay. Overall not worth the money and all it is cracked up to be. I would expect way better service from Hilton. That is why we paid top dollar and stayed there to begin with.
Stayed 3 nights in Sep 2022

3/5 Okay

Kara
Business traveler
good location near waterfront. walls are paper thin. I was awoken by a loud argument in the room next door in the middle of the night. Parking valet was great and very professional. front desk was meh. multi-use shampoo and conditioner bottles in the shower were totally empty. I would not stay here again, given other options in Portland.
Stayed 1 night in Sep 2022

5/5 Excellent

Dan
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, great restaurant, and close to everything. Bicycles offered a nice touch.
Stayed 2 nights in Sep 2022

5/5 Excellent

Nancy
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet rooms. Staff was friendly and helpful.
Stayed 1 night in Sep 2022

5/5 Excellent

Tara
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well-maintained. Beautiful room, and easy valet parking!
Stayed 1 night in Sep 2022

3/5 Okay

Naomi
Traveled with family
Liked: Cleanliness, amenities
Liked it except temp in room kept cold and not able to adjust temp on thermostat beyond preset max. Also not enough hot water on second day of stayonly lukewarm available. That is not acceptable I should not be freezing my whole stay and unable to get hot water.
Stayed 2 nights in Sep 2022

5/5 Excellent

john
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2022

5/5 Excellent

Arie
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
extremely friendly staff, beautiful design.
Stayed 1 night in Aug 2022

2/5 Poor

Keiko
Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Nice room but very thin walls. You could hear everything that your neighbors are doing. I also woke up with bug bites on my legs… We will not return.
Stayed 1 night in Aug 2022